Factory Reset, (Bricked Device)

[treborbula1]

Weell it looks like they do help people out, although it took the a month bbut hey i already have a replacement ouya from gamestop, making this information something useful for future references, maybe this helps with other things too, this weas sent by the developer team at ouya

Piers (OUYA Support)
Hi,

I hope this finds you well. In the interest of time it sounds like your OUYA may be bricked, but there's a fairly good chance you can recovery your OUYA. Please follow the steps below and let me know if this has restored your OUYA. Thanks, and sorry about our delay in responding!

Best regards,
Piers Sutton
Developer Support

1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.

 

[ArdDarvis]

1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.

sorry you didn't find this forums earlier. we could have probably helped you out without getting a replacement console.

thanks for the write up though. this same info is already on here (a bunch of different places) but having it again never hurts.

now that you have a working console, look into CWM. its a replacement Recovery Mode that gives you a lot more options and is easier to access. from recovery, you can also re-flash a stock update and that will help A LOT in brick situations.

just ask around for help. and use the search function. not necessarily in that order :silly:

 

[CamelJR]

Weell it looks like they do help people out, although it took the a month bbut hey i already have a replacement ouya from gamestop, making this information something useful for future references, maybe this helps with other things too, this weas sent by the developer team at ouya

Piers (OUYA Support)
Hi,

I hope this finds you well. In the interest of time it sounds like your OUYA may be bricked, but there's a fairly good chance you can recovery your OUYA. Please follow the steps below and let me know if this has restored your OUYA. Thanks, and sorry about our delay in responding!

Best regards,
Piers Sutton
Developer Support

1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.

Wow I never knew you could do this! Thanks for writing this up, it might be very useful someday

 

[bwild]

This is known. But if OUYA is sending this out as their tech support, you'd think they would see the benefit in giving us an easy way into recovery, instead of making us think we are an insignificant minority.

I'm glad you got a replacement, but I am still dissappointed in OUYA reguarding this issue.

Sent from my HTC One using xda premium

 

[Jc_Dent0n]

adb sideload

I've tired to wipe cache and user data. But my OUYA still can't boot.
Then I tried, to sideload:
adb sideload RC-OUYA-1.0.328-r1_ota.zip

but I got the following error message:
assert failed: !less_than_int(1368745818, getprop("ro.build.date.utc")
Installation aborted.

How can I sideload an ouya ROM?

 

[treborbula1]

im not sure you can sideload a ouya rom, you need root and a recovery to flash a rom, just in case and pardon my ignorance but i havent looked into it much, but try searching the ouya forum, that'll help

 

[nchantmnt]

You cant flash an ota over a broken or custom rom since ota dont contain the full os but just the changes for the update. We would need a propper backup or system dump etc to flash from recovery or an IMG to flash via fastboot.

Gesendet von meinem One X+ mit Tapatalk 4

 

[p_025]

1) Plug a USB keyboard into your OUYA while it's powered off.
2) Power on your OUYA and let it boot as far as it can.
2.5) Find the sysreq key on your keyboard. On most extended keyboards, it is Print Screen.
3) Hold down Alt and Print Screen
4) Press and hold ALT and Print Screen (sysreq) Key.
5) Press i and hold for 5 seconds then release. Repeat this step for 30-45 seconds.
6) Press the HOME key
7) Select "wipe data/factory reset" and hit Enter key.
8) Select "Yes -- delete all user data" and hit Enter key.
9) Select "wipe cache partition" and hit Enter key.
10) Select "reboot system now" and hit Enter key.

Why are steps 3 and 4 the same?

Please, double-check your post for clarity. How long are we supposed to hold down ALT+PrintScr, how many times are we supposed to press them?

 

[robinscp]

I believe it is a case of bashing away on the key as much as possible to hopefully hit it at the right time. Very hit and miss

Sent from my Nexus 5 using xda app-developers app

 

[Snoman002]

My understanding is this is the process for a 'hard reset' correct? A complete reinstall of the OS wiping back to factory (not a factory reset).

I ask because I have xposed and the mod collect and would like to completely wipe any modification and start fresh.

Additionally, you do not need to adb the OS in correct? Other instructions stated you needed to side load an ota (a newer version at that) and I would prefer not to have to adb in.

Last question. My TV shows no input when you hit the 'home' key following the above steps. I'm assuming its just defaulting to a resolution my TV cannot display, not a problem with the bootloader?

Stock ROM BTW.

 

[tazeo]

I believe it is a case of bashing away on the key as much as possible to hopefully hit it at the right time. Very hit and miss

Sent from my Nexus 5 using xda app-developers app

Don't know if this will help anyone.

In my case it was going into update mode, rebooting and then getting the red exclamation mark, it would reboot, try to do the update and go back to the exclamation mark again, just cycling through, and through, and through and...

I couldn't get ALT-PrintScreen to work, and it was p*ssing me off royally. Then during the loading update part I pressed the ESC key basically in frustration, which cancelled update and took me back to the menu and I did the factory reset through the System menu option. I now have a working Ouya.

After a few hours of struggling with the ALT-PrintScreen option I was surprised by my accidental result.

 

[natzakaria]

Don't know if this will help anyone.

In my case it was going into update mode, rebooting and then getting the red exclamation mark, it would reboot, try to do the update and go back to the exclamation mark again, just cycling through, and through, and through and...

I couldn't get ALT-PrintScreen to work, and it was p*ssing me off royally. Then during the loading update part I pressed the ESC key basically in frustration, which cancelled update and took me back to the menu and I did the factory reset through the System menu option. I now have a working Ouya.

After a few hours of struggling with the ALT-PrintScreen option I was surprised by my accidental result.

Used your accidental method and works like a charm

 

[jlc403]

I really bricked this thing and need help

I totally borked my ouya and think it's bricked...

I flashed safe recovery and then flashed CWM from within that and got stuck in the boot loop.


I then side loaded a rom which changed nothing. In an attempt to get out of the cwm--safe recovery loop, I flashed the bootloader (with apparently no kernel) and now have persistent black screen.


I am unable to get anything working via alt-prt scrn-i combo even using home button and device no longer shows up in ADB or in windows.


Am wondering if anyone has any last ideas?

Thanks,

Josh

 

[CliffordESQ]

I've tired to wipe cache and user data. But my OUYA still can't boot.
Then I tried, to sideload:
adb sideload RC-OUYA-1.0.328-r1_ota.zip

but I got the following error message:
assert failed: !less_than_int(1368745818, getprop("ro.build.date.utc")
Installation aborted.

How can I sideload an ouya ROM?

You can only sideload a rom which is the same version currently installed or newer, trying to sideload an older rom will give this error message.

took me ages to work this out.

 

[natzakaria]

Need help here guys.
I reinstalled CWM and wiped dalvik/cache
Now I cant even boot to recovery no matter how I tried.

I can access the OUYA through the micro usb and can read the file structure from my Mac

How do I restore?

 

[moku160]

Brickt my ouya trying to flash a recovery.
Flashed it using fastboot. Since then it always boots into CWM, I can see the CWM logo, but thats all thats on the screen. ADB sees my ouya, sometimes, but trying to do anything gives me a protocol fault (no status)

Now Im trying to use this to just reset everything but at about the 4th or 5th time pressing i with alt and sysreq my ouya powers down...

Anyone have any advice?

 

[substance.v]

Brickt my ouya trying to flash a recovery.
Flashed it using fastboot. Since then it always boots into CWM, I can see the CWM logo, but thats all thats on the screen. ADB sees my ouya, sometimes, but trying to do anything gives me a protocol fault (no status)

Now Im trying to use this to just reset everything but at about the 4th or 5th time pressing i with alt and sysreq my ouya powers down...

Anyone have any advice?

Same thing happens to me when I try the recovery. What is the last thing you see when hitting the key combinations? U Splash screen?

 

[moku160]

Same thing happens to me when I try the recovery. What is the last thing you see when hitting the key combinations? U Splash screen?

The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it

 

[substance.v]

The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it

Is it possible to post a screen shot with your phone. also connect it to your computer via usb and show us a screen shot of your device manager?

Make sure you have the drivers installed.

Regards-

 

[substance.v]

The last thing I see, the only thing I see ever, Is the background with the gear and hat for CWM recovery. No menu just the background. After pressing the buttons down for 4 or 5 times it powers down. That's it

I got fixed... so lets try this.. power one OUYA with keyboard attached. As soon as the LED lights up on the unit... press alt+sysrq+i .. keeping alt and sysrq pressed .. tap the I until your screen blinks twice. this should bring you into the recovery mode. If your ouya is connected to a computer, you will here a chime.. you device manager should show this as Android Composite ADB interface. from here you can push your image and flash ROMS and such.. hopes this helps