Factory reset stuck at 90%

saggiboy231

Senior Member
Oct 18, 2014
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I am on complete stock, the phone started to hang on every boot. It worked for like 30 seconds and then it like just froze.
So i went into stock recovery, and did factory reset.
Now the reset thing is just stuck at 99% not 90% as said in the title. What to do now?
 

shashank1320

Recognized Contributor
May 26, 2015
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it is stuck, i left it for whole night, it was still at 99%
Sent from my ONEPLUS A5000 using Tapatalk
oopss.. Do one thing. if you have code, unlock the bootloader and it will be factory reset, then lock it again, one more reset, it may work that way.
I still wonder with Huawei phone, every day something new even though if you have done the same in past.
 

saggiboy231

Senior Member
Oct 18, 2014
511
39
0
Lucknow
oopss.. Do one thing. if you have code, unlock the bootloader and it will be factory reset, then lock it again, one more reset, it may work that way.
I still wonder with Huawei phone, every day something new even though if you have done the same in past.
i was thinking of going with that, but thought what if it is a hardware issue.
actually, the phone started to freeze first, worked for 30 sec after boot, and then it froze, no touch, nothing worked.
If i unlock bootloader and still if it doesnt work, i might not even get warranty, just 6 mnths ago i bought this.
What u think i shud do?

Sent from my ONEPLUS A5000 using Tapatalk
 

shashank1320

Recognized Contributor
May 26, 2015
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i was thinking of going with that, but thought what if it is a hardware issue.
actually, the phone started to freeze first, worked for 30 sec after boot, and then it froze, no touch, nothing worked.
If i unlock bootloader and still if it doesnt work, i might not even get warranty, just 6 mnths ago i bought this.
What u think i shud do?
This is still under warranty then. It could be due to corrupt update. I faced same issue yesterday with honor 8 update.. tried factory reset, it was completed but onnce booted it was blank screen and had to update to newer version a d it was fixed.
Can you give me your build number, may be incan help
 

saggiboy231

Senior Member
Oct 18, 2014
511
39
0
Lucknow
This is still under warranty then. It could be due to corrupt update. I faced same issue yesterday with honor 8 update.. tried factory reset, it was completed but onnce booted it was blank screen and had to update to newer version a d it was fixed.
Can you give me your build number, may be incan help
I updated it to nougat build quite while back.
build number i dont know, and plus phone isnt booting up, so cant look for it either. :(


Sent from my ONEPLUS A5000 using Tapatalk
 

shashank1320

Recognized Contributor
May 26, 2015
7,481
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Delhi
I updated it to nougat build quite while back.
build number i dont know, and plus phone isnt booting up, so cant look for it either. :(
Sent from my ONEPLUS A5000 using Tapatalk
it must be B340 or B350.
Do one thing, try dload and see if it makes any difference.

http://update.hicloud.com:8180/TDS/...el_in/update_data_full_BLN-L22_channel_in.zip

Unzip this file and extract the package. You will get few files including update.app.
Create a folder dload under SD card and copy all the files (extracted above) to this folder.
Power off the phone. Remove USB cable, if connected.
Press volume up+volume down keys and simultaneously press power button (3 keys together)
Your phone will automatically detect the package and will start the update process.
Once the update process is successful, you will get a message as update was successful and your phone will restart automatically.
During restart, phone will verify the system image.
This verification and 1st boot may take upto 2-3 minutes so do not panic.

Once booted, try factor reset.
 

saggiboy231

Senior Member
Oct 18, 2014
511
39
0
Lucknow
it must be B340 or B350.
Do one thing, try dload and see if it makes any difference.

http://update.hicloud.com:8180/TDS/...el_in/update_data_full_BLN-L22_channel_in.zip

Unzip this file and extract the package. You will get few files including update.app.
Create a folder dload under SD card and copy all the files (extracted above) to this folder.
Power off the phone. Remove USB cable, if connected.
Press volume up+volume down keys and simultaneously press power button (3 keys together)
Your phone will automatically detect the package and will start the update process.
Once the update process is successful, you will get a message as update was successful and your phone will restart automatically.
During restart, phone will verify the system image.
This verification and 1st boot may take upto 2-3 minutes so do not panic.

Once booted, try factor reset.
Ok, i understood the process.
But how do i put the package in the SD card. :(
The phone is not booting up, it is stuck at recovery, showing 99% factory reset. A restart takes me back to same place.

Sent from my ONEPLUS A5000 using Tapatalk
 

shashank1320

Recognized Contributor
May 26, 2015
7,481
2,065
113
Delhi
Ok, i understood the process.
But how do i put the package in the SD card. :(
The phone is not booting up, it is stuck at recovery, showing 99% factory reset. A restart takes me back to same place.

Sent from my ONEPLUS A5000 using Tapatalk
remove the SD card, put the file under a folder dload on sd card, put it back and follow the process.
 

saggiboy231

Senior Member
Oct 18, 2014
511
39
0
Lucknow
I followed that procedure and it worked.
But when i rebooted it got stuck on the lockscreen, so i turned it off.
And now it is not turning on, i kept the power button pressed for 30 sec, then too.
I believe there is some hardware issue, need to take it to the service centre.
 

shashank1320

Recognized Contributor
May 26, 2015
7,481
2,065
113
Delhi
I followed that procedure and it worked.
But when i rebooted it got stuck on the lockscreen, so i turned it off.
And now it is not turning on, i kept the power button pressed for 30 sec, then too.
I believe there is some hardware issue, need to take it to the service centre.
Press volume up+power button, once you feel vibration keep holding this and it will boot to recovery. Do factory reset and then reatart. It will work 99.99% unless something with hardware
 

saggiboy231

Senior Member
Oct 18, 2014
511
39
0
Lucknow
Press volume up+power button, once you feel vibration keep holding this and it will boot to recovery. Do factory reset and then reatart. It will work 99.99% unless something with hardware
Nothing is happening. I press buttons, no vibrations, nothing. I think it is dead now or a faulty mobo.

Sent from my ONEPLUS A5000 using Tapatalk