Faulty note 7 batch

[D.O.C]

Hello guys, just found this in another forum, thought you might be interested, so you can stop the underwater photography and the scratching endurance contests

Source

http://www.htcmania.com/showthread.php?t=1224385

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[kalinskym]

My Samsung Galaxy Note7 was manufactured in Vietnam on August 26th? I got the Note7 from Three UK, does that mean I am unaffected?

 

[thering1975]

Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.

 

[D.O.C]

Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.

Well, could be any number of reasons, maybe it just got released internally?, no idea. It does makes more sense to me that those devices affected can be identified by some sort of triage, rather than recalling all devices (which semed odd since the start). I followed the QR code and it des link to samsung website. I am not saying that this is 100% true, but it does make sense. Posted this to stop the massive Note 7 abuse before someone may regret it

 

[apprentice]

I agree, this is a badly written letter and looks completely fake.

.

 

[notefreak]

I am not convinced quite yet.

 

[BozQ]

It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.

 

[notefreak]

It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.

But then it would have been a world wide anouncment by now.

 

[Batfink33]

Totally fake.

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[BozQ]

But then it would have been a world wide anouncment by now.

I don't disagree.
However, I'd wait for tomorrow. It's the weekends here, so I'll look out for Monday for any kind of announcement.

 

[flyinj54]

I would really hope that this company wouldn't fake an internal letter like this. I wouldn't be surprised if Samsung took a faked letter like this extremely seriously considering the circumstances. So I'm on the fence in this one but really hope someone wouldn't take that chance. It has a customer number on it. Someone could easily call Samsung and get this verified.

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[stevessvt]

Fake. There is no chance they would publicly announce a world wide recall, then a day later say 'Oops, we mean world wide recall. Except for this batch of phones. Our bad.' If they where wrong about that batch of phones they would get crucified. Nope, that seller just doesn't want to deal with the headache of returning all the units they sold, and returning all that money.

 

[flyinj54]

So if you bought from this seller you stuck with the phone you have or file a case with eBay and get your money back since you're within 30day eBay return policy and buy another device when they are fixed. That's your only two choices.

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[ds980x]

My UK Note7 pre-order was canceled on the 1st Sept, so I'm waiting to see if Samsung can narrow down affected batches and release the unaffected devices...
If you want to check the date your Note 7 or any Samsung device was manufactured type this into the phone dialer *#12580*369# the "RF Cal" field is the date of device manufacture, if that information even helps in anyway Im not sure yet.

 

[chazglenn3]

A worldwide recall is just that. Every phone that was sold. This letter is total BS.

 

[Dmac1984]

This is one of many reasons why eBay just even an option to buy stuff for me. If it isnt Amazonable then it's not worth it, I get you want a deal and access to unlocked devices and whatnot but eBay has and will always be that "scummy dark alley" place for sellers, and by the looks of this letter (which looks so sketchy) this is another prime example of that. I wouldn't trust this at all, looks like he's just wants to keep his money and not deal with returns.

 

[notefreak]

A worldwide recall is just that. Every phone that was sold. This letter is total BS.

Yes. If it were real, Samsung should fire their PR. You don't go anouncing a worldwide recall and then say whoops, we didn't mean it. And wait a whole weekend to correct it. This is a huge blow for them and it is exceptionally hard on us customers worrying we might have ticking time bombs in our possesion. If they back out of their statement after a weekend of not caring, they will ruin their reputation further. They will appear non credible. Excuse me but exploding phones warrant Samsung managment and PR works all weekend!

 

[GibMcFragger]

I agree. This letter is fake. It's a (mostly) well done fake, but a fake. IMO, it's Tropical trying to keep from having to take back all the phones they've sold.

 

[krabman]

In the US and the EU they would have little choice, in Singapore I'm not sure if they can weasel out of it or not.

I've already received my email from Amazon saying that they will send a full refund for the phone and any accessories I have purchased there. It was not this seller (Tropical) but of course as an FD model it is grey market and was sold without warranty. The email also said that if I sold the phone I should notify the person I sold it to so that they can return it for a refund. Lastly it stated that the return hadn't been hashed out yet and not to send it until they were ready.

I'm going to extrapolate a little here with a few guesses. The fact that Amazon also specifically mentioned a further buyer and my phone is already grey market implies that Samsung is going after all the phones regardless of where/how they were purchased. That they don't want me to send it yet gives me the impression they don't know exactly what they are going to do with it or how the process will go which would mean Samsung hasn't yet hashed it out internally how they will handle the grey market phones and given that information to those that sold them.

Those are guesses Gents, I have no special knowledge, I'm just reading the tea leaves.

 

[Captain Droid]

I bought my phone from LuLu Mall here from Riyadh ( SA ).
Model is : SM N930FD
Made in Vietnam.

How we can confirm that my phone will also come under the recall process ? I have been using the device for like past 3 days and i don't feel any Lag, battery drain or Over heating while charging or using the phone.