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Faulty proximity sensor?

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memocatcher

Senior Member
Dec 22, 2013
630
154
I noticed that whenever I make a phone call, I have to actually press my S10 on my ears in order to make the screen go off. It never happened on any of my phones. I also did a Sensor test with an app and it also showed me that I have to press on the upper screen instead of just floating above it.

Anyone else? Or may I have a faulty device?
 

jbngar

Senior Member
Dec 15, 2005
101
1
Canberra
I have been wrestling with Samsung and Runtastic about the proximity sensor, which no longer works on my S10 for doing push-ups. It seems that the sensor is now under the screen, and is only made active when a phone call is on. This is probably why they are having issues with the phone coming on in people's pockets. The most interesting thing is that when you do a *#0*# diagnostic and press the 'sensor' button, the proximity sensor does not even appear. On my old S7 you can cover the proximity sensor with your hand and it will vibrate and the screen will go green. Seems to be crippled functionality and a poor call from Samsung if that is the case.
 
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ALUCARD4DEAD

Senior Member
Apr 11, 2011
137
28
Mine when I finish the call I ended in the search for Bluetooth devices with Bluetooth on or in some cases on the call screen but with the key numbers enabled and some numbers typed, that's very annoying, even when I press the phone to my ear.
I'm using with the free case on the box maybe I will try without the case and see if the problem still there.
My model it's s10e exynos
 
T

theragtopman

Guest
Yeah, something is wrong with it. My screen goes dark almost immediately during phone calls, even when it's sitting on a table using the speaker. I have to press the power button to turn the screen back on each time I make a call.
 
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    I have been wrestling with Samsung and Runtastic about the proximity sensor, which no longer works on my S10 for doing push-ups. It seems that the sensor is now under the screen, and is only made active when a phone call is on. This is probably why they are having issues with the phone coming on in people's pockets. The most interesting thing is that when you do a *#0*# diagnostic and press the 'sensor' button, the proximity sensor does not even appear. On my old S7 you can cover the proximity sensor with your hand and it will vibrate and the screen will go green. Seems to be crippled functionality and a poor call from Samsung if that is the case.
    1
    T
    theragtopman
    Yeah, something is wrong with it. My screen goes dark almost immediately during phone calls, even when it's sitting on a table using the speaker. I have to press the power button to turn the screen back on each time I make a call.