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[ FEITENG H9500 ] Known issues and fixes

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frapedas

Senior Member
Jan 28, 2013
100
41
salonica
Ok.. i see many people on this forum asking questions about this device.. the truth is this device is designed very poorly and it even may arive at your hands defective / with some or with a lots of problems.. you can proceed by your very own responsibility. Take a look in the picture for pcb details

- to Fix about every problem you need to findout how to unscrew the back plastic case and be able to see its PCB (Printent circuit Board) - Its pretty easy, just remove the little screws and give a presure at the clips of the cover to be removed, don't use metal objects because you will scratch the plastic.

* WIFI / GPS very low signal

Let me begin with one problem that you have FOR SURE.. is the low wifi signal and gps.. this is due to a horible design of the antenna.. the antenna is not just horrible, but it is also causing a short circuit it self! which is the main reason why the signal is low. First you have to stop the short circuit from happning

How to fix it? Unscrew the back cover, at the top of the back cover under the flash you will see a white sticker, this is the antenna, you have to remove completely this white sticker because it can't be useful by any way. Remove every piece of it including the copper-yellow color from the inside (the place that makes the connection.

Now find a UTP cable and take a piece of a hard copper of it, remove the plastic and keep the copper wire clear, cut it and place it in the whole were previewsly was the white sticker.. you have to place it in this way so it can connect with the inside conntact with the back plastic is placed and screwed again on the phone.. there are 2 pins in that place.. the old antenna used both of this pins (that was causing short circuit) you have to use the left pin and leave the right pin completely empty.. so the right pin doesn't connect anywere, and the left pin is connected to your piece of copper wire.

Cut the copper at the same size of the top of your phone.. so you can place it horizontal ... but you can also try vertical, (use wifi analyze app from play store to see what fits better for you)

Now.. this is the same antenna for gps.. you have nothing else to do.. just install GPS Test app and go outside and test your gps..

This is what i did and im pretty happy with it, instead i used 2 pices of copper and i covered the whole top place of my phone under the camera.. but that doesn't mean is the most right way because when we dealing with antennas there are a lot of math / and calculations that have to be done to design a perfect antenna.

the wire gives really a great signal.. just in case you want to reach the extreme.. Instead of copper wire you can use thin-Copper paper. (don't use foil of aluminium is not good) and design a better antenna copying the design of an antenna from another phone (that you know it works)

* Camera autofocus doesn't work - Or camera doesn't work at all

[Don't unscrew] Frist thing you should try is remove the back cover and give a presure in the right side of your camera with your finger.. this is the place the connector is located.. and it may gets unclipped and loose the connection after a small drop or something. After that Reboot the phone.

[unscrew back] If this presure on the right doesn't fix it, then you have to unscrew the phone.. take off the camera and give it some small hits and punches.. place back the camera and see if it works.. this is due the autofocus motor got stuck.


* Mic, Speaker, USB doesn't work

[Don't unscrew] This is due the connector of the bottom part got lost its connection. remove the back cover and give presure under the place of the SIM cards, were it writes 'WCDM' and 'GSP'. press a bit those spots. reboot, if not fixed:

[unscrew back] The two bottom connectors is 1. for the touchscreen and 2 for the bottom parts.. you need to check both of those because i am not sure which is which.

* SIM1, SIM2, Microsd not working

[Don't unscrew] Try to give some press next to vol+ / vol- buttons

[unscrew back] On the top left of the PCB there are located 2 connectors, 1 is for the front camera, and 2 is for the SIM/SD parts.. the last connector to the side of vol buttons is the connector you have to check and press to make sure is connected ok.

* Touchscreen doesn't work

[Don't unscrew] Give presure right under the headphones jack

[unscrew back] This is were it is located.
 

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spidy

Member
Oct 1, 2006
7
0
Charging Problem

I would like to add the problem with charging the batteries.

I got a new H9500, with two batteries. When i try to charge it with the adapter that came with it, the phone shows the charging animation, but it never actually charges the phone.
I have the same behaviour on both batteries.

After searching for a solution i found these:

-The charger supplied is 5V, 0.5A. Some people used a 1A charger and got to the point that it actually started to charge
-ROM problem, by changing the ROM some people were able to fix the problem, since the software was not getting correct info out of the battery's third pin.

Well none of the above worked for me. I hope someone comes up with an altarnate solution.
 

wassgha

Senior Member
Sep 13, 2011
100
85
I need a new usb pcb for my feiteng H9500 (the usb port is broken on it)
This is the part I need :
new-usb-plug-board-for-feiteng-original-authentic.jpg

the ones on aliexpress and dhgate don't ship to tunisia :/
 
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b0li

Senior Member
Dec 2, 2011
97
22
Amazon Fire TV
Google Pixel 3a
my expirience

Hello guys...

My story. Bought this phone for my son for 160 €. We found out that camera focus didn't work, so I took it apart.

The easiest way to take down plastic cover, after it was unscrewed, is to put something plastic under it in the place between both SIM cards places, and work around inner battery square.

When cover was off, I found out that camera plug (right of camera) wasn't even plugged in. It only laid on connector. Plugged it in, and shake camera a little and auto focus came alive.

After that I noticed that black cable between gsm antenna and PCB was very loose, so I had to sort this out

At the end I found out that speaker connections are very delicate and had to take plastic down again to properly connect speaker.

Now it is obvious to me, why these Chinese phones are so cheap. We have saying in our country: pay little, get little

But now everything is cool and my son is happy....:D And I am happy
 

Rebox

Member
Sep 1, 2007
18
0
Hi.

I just got a Feiteng H9500. The problem is that the camera is not working and the camera application hangs then stop responding then quit. When I start the camera nothing apears on display. I've put some pressure then some hits and it started to work a while. The focus worked as well but It seems to me not to work excellent so I gave it more hits, then the camera stopped working again. I have disassembly it, i moved a bit the camera and removed and put back the connector and it came alive again for a while, but just the front camera. Then stopped again. I have noticed that the camera doesn't move up and down when I press on it, it is stopped down, if I lift it with a needle it goes up, so it's not stucked.I can't even comute between cameras because the aplication hangs then quit. :(( Everything else works.
any help? Thanks.
 
Last edited:

cologne83

Senior Member
Nov 3, 2011
245
51
38
Cologne
Hi Guys,

Just ordered the HTM H9500, is it exactly the same Phone as the Feiteng H9500?
I mean can I use ROMs for the Feiteng H9500 to flash them on the HTM H9500?

Big Thanx ;)
 

darko150

Senior Member
Dec 7, 2012
242
41

cologne83

Senior Member
Nov 3, 2011
245
51
38
Cologne
I cannot read Spanish or whatever it may be ;)

There is a ROM at needrom called something like this "feiteng / htm h9500".

That sounds like the device is the same...

Gesendet von meinem GT-I8190 mit Tapatalk
 

muratzilla

Member
Apr 13, 2013
34
2
Hello guys...

My story. Bought this phone for my son for 160 €. We found out that camera focus didn't work, so I took it apart.

The easiest way to take down plastic cover, after it was unscrewed, is to put something plastic under it in the place between both SIM cards places, and work around inner battery square.

When cover was off, I found out that camera plug (right of camera) wasn't even plugged in. It only laid on connector. Plugged it in, and shake camera a little and auto focus came alive.

After that I noticed that black cable between gsm antenna and PCB was very loose, so I had to sort this out

At the end I found out that speaker connections are very delicate and had to take plastic down again to properly connect speaker.

Now it is obvious to me, why these Chinese phones are so cheap. We have saying in our country: pay little, get little

But now everything is cool and my son is happy....:D And I am happy

Thanks to your photo guide, I found courage and disassembled my HTM H9500 and DG300 phones and fixed them easily (nothing to fix really, just blow off some dusts between camera connectors and in front speaker)
 

frapedas

Senior Member
Jan 28, 2013
100
41
salonica
I need a new usb pcb for my feiteng H9500 (the usb port is broken on it)
This is the part I need :
new-usb-plug-board-for-feiteng-original-authentic.jpg

the ones on aliexpress and dhgate don't ship to tunisia :/

You should order it by the store you got the picture of it. actually there are many stores selling parts for this phone.. almost like its branded.. unlike with other chinese phones you get a struggle to find parts, so you shouldn't face any problem to order a part.
 

darko150

Senior Member
Dec 7, 2012
242
41
Sound when touch on Lock Screen

hi, guys
I have FEITENG (HTM) H9500 almost a year and I am very pleased with it.

I want to change the sound of the screen when touch lockscreen, but I do not know how.
It did not sound when unlock the screen, it is the sound when you put your finger on the screen while the screen is locked.
In The system/media/ui is not, and I do not know where I'd be looking elsewhere.
Please help
 

Flasharino

Member
Jun 23, 2007
21
1
No Data connection

I have had a Feiteng H9500+ for a while but recently rooted it and tried some different ROMs as well as applying a GPS fix. Somehow now my AT&T data connection is not working. The SIM settings have the data on and set to AT&T and I turned roaming on just to be sure but nothing I do can get the AT&T data to work. When I am connected to Wi-Fi it works fine. This is the only way I can get Internet.

Can anyone help me get my mobile data working again?
 

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    Ok.. i see many people on this forum asking questions about this device.. the truth is this device is designed very poorly and it even may arive at your hands defective / with some or with a lots of problems.. you can proceed by your very own responsibility. Take a look in the picture for pcb details

    - to Fix about every problem you need to findout how to unscrew the back plastic case and be able to see its PCB (Printent circuit Board) - Its pretty easy, just remove the little screws and give a presure at the clips of the cover to be removed, don't use metal objects because you will scratch the plastic.

    * WIFI / GPS very low signal

    Let me begin with one problem that you have FOR SURE.. is the low wifi signal and gps.. this is due to a horible design of the antenna.. the antenna is not just horrible, but it is also causing a short circuit it self! which is the main reason why the signal is low. First you have to stop the short circuit from happning

    How to fix it? Unscrew the back cover, at the top of the back cover under the flash you will see a white sticker, this is the antenna, you have to remove completely this white sticker because it can't be useful by any way. Remove every piece of it including the copper-yellow color from the inside (the place that makes the connection.

    Now find a UTP cable and take a piece of a hard copper of it, remove the plastic and keep the copper wire clear, cut it and place it in the whole were previewsly was the white sticker.. you have to place it in this way so it can connect with the inside conntact with the back plastic is placed and screwed again on the phone.. there are 2 pins in that place.. the old antenna used both of this pins (that was causing short circuit) you have to use the left pin and leave the right pin completely empty.. so the right pin doesn't connect anywere, and the left pin is connected to your piece of copper wire.

    Cut the copper at the same size of the top of your phone.. so you can place it horizontal ... but you can also try vertical, (use wifi analyze app from play store to see what fits better for you)

    Now.. this is the same antenna for gps.. you have nothing else to do.. just install GPS Test app and go outside and test your gps..

    This is what i did and im pretty happy with it, instead i used 2 pices of copper and i covered the whole top place of my phone under the camera.. but that doesn't mean is the most right way because when we dealing with antennas there are a lot of math / and calculations that have to be done to design a perfect antenna.

    the wire gives really a great signal.. just in case you want to reach the extreme.. Instead of copper wire you can use thin-Copper paper. (don't use foil of aluminium is not good) and design a better antenna copying the design of an antenna from another phone (that you know it works)

    * Camera autofocus doesn't work - Or camera doesn't work at all

    [Don't unscrew] Frist thing you should try is remove the back cover and give a presure in the right side of your camera with your finger.. this is the place the connector is located.. and it may gets unclipped and loose the connection after a small drop or something. After that Reboot the phone.

    [unscrew back] If this presure on the right doesn't fix it, then you have to unscrew the phone.. take off the camera and give it some small hits and punches.. place back the camera and see if it works.. this is due the autofocus motor got stuck.


    * Mic, Speaker, USB doesn't work

    [Don't unscrew] This is due the connector of the bottom part got lost its connection. remove the back cover and give presure under the place of the SIM cards, were it writes 'WCDM' and 'GSP'. press a bit those spots. reboot, if not fixed:

    [unscrew back] The two bottom connectors is 1. for the touchscreen and 2 for the bottom parts.. you need to check both of those because i am not sure which is which.

    * SIM1, SIM2, Microsd not working

    [Don't unscrew] Try to give some press next to vol+ / vol- buttons

    [unscrew back] On the top left of the PCB there are located 2 connectors, 1 is for the front camera, and 2 is for the SIM/SD parts.. the last connector to the side of vol buttons is the connector you have to check and press to make sure is connected ok.

    * Touchscreen doesn't work

    [Don't unscrew] Give presure right under the headphones jack

    [unscrew back] This is were it is located.
    3
    my expirience

    Hello guys...

    My story. Bought this phone for my son for 160 €. We found out that camera focus didn't work, so I took it apart.

    The easiest way to take down plastic cover, after it was unscrewed, is to put something plastic under it in the place between both SIM cards places, and work around inner battery square.

    When cover was off, I found out that camera plug (right of camera) wasn't even plugged in. It only laid on connector. Plugged it in, and shake camera a little and auto focus came alive.

    After that I noticed that black cable between gsm antenna and PCB was very loose, so I had to sort this out

    At the end I found out that speaker connections are very delicate and had to take plastic down again to properly connect speaker.

    Now it is obvious to me, why these Chinese phones are so cheap. We have saying in our country: pay little, get little

    But now everything is cool and my son is happy....:D And I am happy
    1
    I need a new usb pcb for my feiteng H9500 (the usb port is broken on it)
    This is the part I need :
    new-usb-plug-board-for-feiteng-original-authentic.jpg

    the ones on aliexpress and dhgate don't ship to tunisia :/