File manager problem

Banale

New member
Jan 19, 2021
2
0
1
Hi folks, my device has Android 11, ONE UI 3.0 and January security patch.

I have this problem, I'm not able to open audio file with Samsung stock file manager (archive app).
The app ask me to use one more app to open audio file...why?

I tried to delete cache, verified file type autorization but it not works.
It's not possible remove update package for this app, now the build is 12.0.00.463


Can you help me?
 

leyo1022

Senior Member
Dec 31, 2012
70
46
48
same problem here if i open the my files app, data app are all empty but there are files inside the folder when i connected it to pc
 

Full House

Senior Member
Aug 25, 2018
140
30
38
same problem here if i open the my files app, data app are all empty but there are files inside the folder when i connected it to pc
hi guys how did you update it?
I had the same problem when updating Android 11 by changing CSC I thought that the problem came from suddenly I came back to Android 10
 

MoshPuiu

Senior Member
Jul 29, 2009
335
78
58
Calarasi
Hi folks, my device has Android 11, ONE UI 3.0 and January security patch.

I have this problem, I'm not able to open audio file with Samsung stock file manager (archive app).
The app ask me to use one more app to open audio file...why?

I tried to delete cache, verified file type autorization but it not works.
It's not possible remove update package for this app, now the build is 12.0.00.463


Can you help me?
Then you should use Total Commander... ;)