Question Finger print and lock screen

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dnoam

Member
Mar 8, 2017
29
1
The success rate hit of the finger print scanner is much lower with the lock screen than with the screen saver. While with the screen saver it is effective and quick , it more often than not that with the lockscreen the fingerprint identification is rejected.
Any ideas? solutions? I already deleted and printed new finger print few times already.
 
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Tony966

Member
Dec 9, 2014
5
0
I find that it's total garbage. It works about 10% of the time and I've redone adding my prints over and over. I've tried most of the steps others have and find that it doesn't help. Someone said to do a factory reset and no I'm not going to do that. I just don't use it anymore and will probably get rid of this phone soon. I want to use SD cards again and have more memory as 512 is just not enough. The reader on the Note 9 was so much better.
 

Sonin66

Senior Member
Dec 15, 2012
219
39
Cleveland, OH
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
 

dnoam

Member
Mar 8, 2017
29
1
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands

I am doing all of the above , just when AOD is active the success rate is vey bad , when normal screen saver is on , the success rate is much better.
Tnx
 

lywyn

Senior Member
Jul 19, 2010
292
90
I have learnt I need to press harder. I used to have a Pixel 2 XL FPR on the back which was really sensitive. Using a phone with FPR under-screen was new for me, you do need to be firmer when pressing your finger down and after training myself for a few days I don't have any issue with unlocking now. I have fitted two S21Ultras (mine and friends)with the White Dome tempered glass and that has not impacted us either.
 

Tony966

Member
Dec 9, 2014
5
0
Not sure what you guys are doing or not doing, but my print reads all the time whether screen is on or off. Get use to where the sensor is also make sure you don't have dry hands
It's hard to miss where the sensor is as it's pointed out on the screen when using it. As for dried hands that too seems not to matter.
 

Tony966

Member
Dec 9, 2014
5
0
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.
 

mattlcfc

Senior Member
Nov 18, 2010
60
6
But he was wondering if his phone was faulty..you being an analyst should realise that if most of the replies are positive that in itself helps him
 

sesnut

Member
Jun 11, 2012
48
14
Folks I'm guessing you think you're being helpful when you say that you're not having a problem with your phone as a response to someone who is have a problem. To me that's like me taking my car to a mechanic and telling them my car isn't working properly and them telling me that their car is working just fine. I worked for many years as a computer consultant at a major university in upstate NY and never once did I respond in this fashion because it's pointless.

Im guessing you think we can solve a problem thats either a defect or user error.

oh wait. guess we can just close the thread then.
 

mattlcfc

Senior Member
Nov 18, 2010
60
6
This has started to be an issue on my a.o.d.
Was ok but I changed the icon and it seems to be hit and miss now.
I just double tap the screen and bypass it
 

dnoam

Member
Mar 8, 2017
29
1
Problems solved.The cause of very low hit rate of the fingerprint scanner on AOD in lock screen was new icons i dowloaded from Galaxy store.When i installed the original , no more missed prints
 
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    Problems solved.The cause of very low hit rate of the fingerprint scanner on AOD in lock screen was new icons i dowloaded from Galaxy store.When i installed the original , no more missed prints
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