Fingerprint addition issues

[travistyofjustice]

Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?

 

[Kryptonyc]

I have this issue on the note 7 finger print sensor. Whenever i place my finger at the lock screen, it does nothing and without any error message. i can only unlock it via pattern. Tried rebooting the phone and it is still the same. I even delete off the finger print and re-add the finger print but it is still the same.

Not sure if anyone else have this issue and how do we solve this?

 

[calinormy]

Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?

Seems like a defective unit. On my n930f works even better than on my already sold s7edge.

Sent from my SM-N920C using XDA-Developers mobile app