Fingerprint not working after factory reset on Oreo

liceto

Member
Feb 22, 2014
16
4
0
Hi everyone, i updated my device to oreo via OTA and everything was fine. Today i did factory reset because of battery issues and after that fingerprint stopped working. When i try to add fingerprint it keeps saying "Make sure the home key is clean and dry then try again". I did everything even rooting and installing custom ROM but with no result. Do you have any idea how to fix it ?
 

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destz0r

Senior Member
Feb 7, 2013
407
139
73
Brugge
thats weird, maybe try another factory reset?

if that doesnt help: do you still have warranty on your phone? maybe u can bring ur phone to samsung shop because something might be wrong with the sensor itself (just a thought)