Question Fingerprint not working after using MSM tool NE2215

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NinoLatif

Senior Member
Mar 10, 2018
66
25
Hi,

I have a question about my OnePlus 10 pro. Some guy helped me revive my OnePlus through MSM tool after I bricked it flashing konabess overclock. It got me into crashdump. After a reboot, I got a fingerprint registration problem and wasn't able to register one ever since. As soon as I try to register one, it vibrates and doesn't show up any fingerprint icon at all. What can I do about this??

Phone used to be NE2213.
 

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g96818

Senior Member
Dec 27, 2014
723
295
nothing. you may have lost your persist.img file. i don't believe that is recoverable using MSM. only if you have a backup.
 

NinoLatif

Senior Member
Mar 10, 2018
66
25
nothing. you may have lost your persist.img file. i don't believe that is recoverable using MSM. only if you have a backup.
What happened to OnePlus seriously never experienced this in all their generation phones until this one. Are there any thing we can do reversing the problem?
 
Last edited:

Savio Dantes

Member
Apr 14, 2010
22
12
The Phoenician Ruins
Hi,

I have a question about my OnePlus 10 pro. Some guy helped me revive my OnePlus through MSM tool after I bricked it flashing konabess overclock. It got me into crashdump. After a reboot, I got a fingerprint registration problem and wasn't able to register one ever since. As soon as I try to register one, it vibrates and doesn't show up any fingerprint icon at all. What can I do about this??

Phone used to be NE2213.
I've had the same thing occur.
Unfortunately there's no recovery so you can't reset file that controls these items.

The only thing you can do now is perform a Local re-flash or update.

Reply to this if you need the files to do so.
 
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Savio Dantes

Member
Apr 14, 2010
22
12
The Phoenician Ruins

alt_Smog_

Member
Nov 2, 2012
26
7
27
Kemerovo
I have same problem on my OP9, and I can fix it with this video. Its 100% work, but need to buy calibration tool. I buy this one on the aliexpress.
 
Last edited:

Savio Dantes

Member
Apr 14, 2010
22
12
The Phoenician Ruins


If for some reason you get stuck in a boot loop follow this guide I wrote:
https://forum.xda-developers.com/t/oneplus-10-pro-android-13-stock-update-rom-root-and-recovery.4525451/post-87806713
One thing I forgot to mention is that you need to have your ROM version correct
- India ROM
- EU Rom
- World ROM

If the version I've provided ( World ROM) does not work for you, simply download the correct one, and follow the same steps.
 

NinoLatif

Senior Member
Mar 10, 2018
66
25
Try the following command: dd if=/dev/block/bootdevice/by-name/persist of=/sdcard/persist.img.
Thank you brother for the help, nothing works, i have flashed, rolled back and forth every region and update, even flashed manually through fastboot enhanced, still no luck. Never should've flashed konabess, this would never happened
 

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NinoLatif

Senior Member
Mar 10, 2018
66
25
Sounds like its time to perform a:
  • Google back-up
  • What's app back-up
  • Format/Wipe Device
  • Restore Google and WhatsApp
Trust me brother, this issue is on a whole other level. I'm sure someone will have the same problem (hope not), and that there will be a fix one day. I also did all on the list here multiple times. I've got to know a guy on Telegram, he says he can fix it. I'll update soon if something good is up. Greetings bro
 
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Savio Dantes

Member
Apr 14, 2010
22
12
The Phoenician Ruins
Trust me brother, this issue is on a whole other level. I'm sure someone will have the same problem (hope not), and that there will be a fix one day. I also did all on the list here multiple times. I've got to know a guy on Telegram, he says he can fix it. I'll update soon of something good is up. Greetings bro
Sounds good, let us know if and when you get things sorted.
 

NinoLatif

Senior Member
Mar 10, 2018
66
25
Sounds good, let us know if and when you get things sorted.

Sounds good, let us know if and when you get things sorted.
I know what the issue is now, the persist.img is corrupted due to konabess overclock installation. This can only be recovered through another OnePlus 10 pro of the same model it's persist.img file you need to extract and flash it on the corrupted OnePlus to get it working again, the guy is going to share me a file soon. As soon as I'll get it, i might be the first one with the file for the OnePlus 10 pro. I'll share it here
 
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Hi,

I have a question about my OnePlus 10 pro. Some guy helped me revive my OnePlus through MSM tool after I bricked it flashing konabess overclock. It got me into crashdump. After a reboot, I got a fingerprint registration problem and wasn't able to register one ever since. As soon as I try to register one, it vibrates and doesn't show up any fingerprint icon at all. What can I do about this??

Phone used to be NE2213.
I now read again and find out malfunction of your device is not caused by konabess overclocking but by MSM tool downloading. Konabess overclocking will only modify the boot partition so it has nothing to do with the persist partition. The latter was broken as you downloaded a full rescue package with a invalid persist image.
 
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NinoLatif

Senior Member
Mar 10, 2018
66
25
I now read again and find out malfunction of your device is not caused by konabess overclocking but by MSM tool downloading. Konabess overclocking will only modify the boot partition so it has nothing to do with the persist partition. The latter was broken as you downloaded a full rescue package with a invalid persist image.
This is the file, I fixed it finally! In case someone needs it ❤️
 

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  • 1
    What happened to OnePlus seriously never experienced this in all their generation phones until this one. Are there any thing we can do reversing the the problem?
    It's quite normal for people to lose it. Oneplus was bought out by OPPO. Oneplus as you knew it no longer exists.
    1
    Hi,

    I have a question about my OnePlus 10 pro. Some guy helped me revive my OnePlus through MSM tool after I bricked it flashing konabess overclock. It got me into crashdump. After a reboot, I got a fingerprint registration problem and wasn't able to register one ever since. As soon as I try to register one, it vibrates and doesn't show up any fingerprint icon at all. What can I do about this??

    Phone used to be NE2213.
    I've had the same thing occur.
    Unfortunately there's no recovery so you can't reset file that controls these items.

    The only thing you can do now is perform a Local re-flash or update.

    Reply to this if you need the files to do so.
    1
    I've had the same thing occur.
    Unfortunately there's no recovery so you can't reset file that controls these items.

    The only thing you can do now is perform a Local re-flash or update.

    Reply to this if you need the files to do so.
    Thanks for the reply, I'd be glad to, pls let me know, greetings!
    1
    Sounds like its time to perform a:
    • Google back-up
    • What's app back-up
    • Format/Wipe Device
    • Restore Google and WhatsApp
    Trust me brother, this issue is on a whole other level. I'm sure someone will have the same problem (hope not), and that there will be a fix one day. I also did all on the list here multiple times. I've got to know a guy on Telegram, he says he can fix it. I'll update soon if something good is up. Greetings bro
    1
    Sounds good, let us know if and when you get things sorted.

    Sounds good, let us know if and when you get things sorted.
    I know what the issue is now, the persist.img is corrupted due to konabess overclock installation. This can only be recovered through another OnePlus 10 pro of the same model it's persist.img file you need to extract and flash it on the corrupted OnePlus to get it working again, the guy is going to share me a file soon. As soon as I'll get it, i might be the first one with the file for the OnePlus 10 pro. I'll share it here