Fingerprint option missing on Security

[pesansiviero]

Hi,

I'm sure I did something wrong on the Fastboot Menu (Power + volume down). This worked some days ago.
And now there is no Fingerprint option on the Security menu.
What option do I have to choose on the Fastboot Menu to bring it back?

Thanks,

 

[pesansiviero]

It was a hardware problem.
Motorola fixed it in 3 days. (Flatcable or something like that).

 

[oohoy]

so i have pin setup to enable fingerprint security. my phone asks for pin on each boot up. everything was workin fine when i ota to NCL25.86-11-4-6. after i ota to latest NCL25.86-11-4-8, i entered my pin and i kept getting a message that pin entered is incorrect ???? did the ota update reset my pin to default pin code ? anyone know the default pin code is ?

 

[erfanoabdi]

so i have pin setup to enable fingerprint security. my phone asks for pin on each boot up. everything was workin fine when i ota to NCL25.86-11-4-6. after i ota to latest NCL25.86-11-4-8, i entered my pin and i kept getting a message that pin entered is incorrect ???? did the ota update reset my pin to default pin code ? anyone know the default pin code is ?

This thing always happens after restoring data partitions of twrp backups
If you have twrp access i can help you.

 

[oohoy]

This thing always happens after restoring data partitions of twrp backups
If you have twrp access i can help you.

i didnt even get that far yet with my phone, lol. i have non-rooted stock phone. i was on 6.0 and phone was workin fine except one issue. other party always have issues hearing me on a regular phone call regardless what my signal strength. if i uses bluetooth headset to talk, then calls are clear. i been puttin off the ota update for a while and i just figured i would give ota a try. updated to 7.0 and did all the update to the latest and bam. im locked out of my phone. i thought screen lock pin was suppose to be a backup in case the fingerprint dont work. so now my fingerprint works but phone needs pin to enable fingerprint, wtf, lol

so i have to root my phone and install twrp ?

edit. i pulled out tmobile sim, put in verizon sim, then pulled out verizon and put tmobile sim back in and tried old pin again and it worked!!! wtf, LOL

 

[erfanoabdi]

i didnt even get that far yet with my phone, lol. i have non-rooted stock phone. i was on 6.0 and phone was workin fine except one issue. other party always have issues hearing me on a regular phone call regardless what my signal strength. if i uses bluetooth headset to talk, then calls are clear. i been puttin off the ota update for a while and i just figured i would give ota a try. updated to 7.0 and did all the update to the latest and bam. im locked out of my phone. i thought screen lock pin was suppose to be a backup in case the fingerprint dont work. so now my fingerprint works but phone needs pin to enable fingerprint, wtf, lol

so i have to root my phone and install twrp ?

edit. i pulled out tmobile sim, put in verizon sim, then pulled out verizon and put tmobile sim back in and tried old pin again and it worked!!! wtf, LOL

??? ???
It's New solution !

 

[zdoe]

This thing always happens after restoring data partitions of twrp backups
If you have twrp access i can help you.

old thread, but perhaps you can help me. my fingerprint set-up options disappeared when trying oreo and then going back to twrp-backup of nougat 7.0.

what gives? yes, i have twrp. not moto Z but G5. now the fingerprint thingy does nothing.