Fingerprint sensor not working

[ronallica]

Hi, friends I have the V10 AT&T (H900) since yesterday the fingerprint reader stopped working and I get the following message:

"There is a problem on the fingerprint sensor. If this message occurs repeatedly, restart your phone"

I tried restarting but nothing.

I appreciate if anyone knows of any solution.

 

[xdstx]

Have you found a fix? I just encountered this problem last night. I am also receiving the same error but I have not attempted a FDR yet.

When I enter the fingerprint settings menu I am told its broken and to restart the phone, but nothing changes.

 

[ronallica]

Have you found a fix? I just encountered this problem last night. I am also receiving the same error but I have not attempted a FDR yet.

When I enter the fingerprint settings menu I am told its broken and to restart the phone, but nothing changes.

I solved the problem, I done a restored the factory.

 

[kaleung1992]

I solved the problem, I done a restored the factory.

I also met the same problem.
whatever I done (restart, restore or refresh kdz of either 5.1.1 or 6.0), nothing changed.
my model is LG V10 H961N
could sb. help?

 

[yazeed99]

I have the same problem

 

[angel8502]

I have the same problem