Fire TV Stick 4k: Alexa error message, how fix?


New member
Jan 15, 2021

I purchased an Fire TV Stick 4k a few weeks ago.

Last week, Alexa stopped responding normally, but instead says:

"Please set up Freetime in the Alexa App on this device"

I do not have kids profiles at all on my account.

I cannot find any Freetime App on the Fire TV Stick 4k.

What am I missing?

Do I have to factory reset?