Fire TV Stick 4k: Alexa error message, how fix?

DovHaLavon

New member
Jan 15, 2021
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I purchased an Fire TV Stick 4k a few weeks ago.

Last week, Alexa stopped responding normally, but instead says:

"Please set up Freetime in the Alexa App on this device"



I do not have kids profiles at all on my account.

I cannot find any Freetime App on the Fire TV Stick 4k.



What am I missing?



Do I have to factory reset?