firetv and firestick stuck on the the update screen. and go no further .

[japgeisha]

please help i got 1 firetv and 1 firestick used from someone on craigslist that i have no contact with .

once i connect them to tv all i get is waiting for an update . and stuck on that message .

i don't get registration screen . nothing . just keep saying waiting for an update .

unplug the power plug again the first thing i get is the update screen and stay like that .

so i have no way of registering them .


any help i can pass that or register or factory setting . and help to revive my firetv and fire stick .

 

[japgeisha]

I'm sure they are great genius very intelligent poeple here that knows the answer Plz help it's urgent.

 

[japgeisha]

this a dead forum i guess

 

[James101]

this a dead forum i guess

Its pretty dead around here, but if you use the search box, you'll find the answer to your problem.

 

[RelmOne]

firetv and firestick stuck on the the update screen. and go no further

Try holding down Right + the back button on the firestick remote for 10 seconds. This will invoke the factory reset options on your firestick.

 

[japgeisha]

Try holding down Right + the back button on the firestick remote for 10 seconds. This will invoke the factory reset options on your firestick.

thank you for your answer and time . \

i did still after reboot pair remote conect wifi and boommm same problem stuck on updates

 

[japgeisha]

Its pretty dead around here, but if you use the search box, you'll find the answer to your problem.

i did search of course before asking some one like you . ik not an idiot nothing in this forum much my problem .\\

i suggest if you have nothing to say just keep quiet . be part of the solution not part of the problem .

 

[Y314K]

thank you for your answer and time . \

i did still after reboot pair remote conect wifi and boommm same problem stuck on updates

i did search of course before asking some one like you . ik not an idiot nothing in this forum much my problem .\

i suggest if you have nothing to say just keep quiet . be part of the solution not part of the problem .

I think on the device you where able to boot. This guide should help.

http://www.aftvnews.com/how-to-stop...rom-installing-on-a-fire-tv-or-fire-tv-stick/

Seems it is trying to install or download an update. And getting stuck.

Then do at least Method 2 if Not Rooted or Method 1 if the device IS Rooted of this guide to block them in the future.

http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/

Make sure you read the comments too. I sometimes find answers there.

Try to do the same on the other device too.

 

[japgeisha]

I think on the device you where able to boot. This guide should help.

http://www.aftvnews.com/how-to-stop...rom-installing-on-a-fire-tv-or-fire-tv-stick/

Seems it is trying to install or download an update. And getting stuck.

Then do at least Method 2 if Not Rooted or Method 1 if the device IS Rooted of this guide to block them in the future.

http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/

Make sure you read the comments too. I sometimes find answers there.

Try to do the same on the other device too.

thank you for taking time to read and try to help i appreciate that .

MY PROBLEM IS THIS :

the fire stick or fire tv both new from the box stuck on update screen

they are not registered yet .

there is no way to register them . need to pass the first screen update first which don't happen .

rooted or no rooted i did not get to that point .

just want my firestivck to boot normal and get the home screen thank you

 

[Y314K]

thank you for taking time to read and try to help i appreciate that .

MY PROBLEM IS THIS :

the fire stick or fire tv both new from the box stuck on update screen

they are not registered yet .

there is no way to register them . need to pass the first screen update first which don't happen .

rooted or no rooted i did not get to that point .

just want my firestivck to boot normal and get the home screen thank you

Sorry, misread the Wifi part. Are you sure you are not blocking any Amazon HTTP/HTTPS addresses thru your Router ? I, in the past have had problems getting thru the first boot up & update screen when blocking Amazon addresses. You might have to try to do the disable internet for that device at a specific time if your still trying to keep a Root option.

 

[japgeisha]

No I'm nit blocking anything

I called amazon I gave them the serial number. I was told it's registred under different name

Even if it were. I should pass the update
My guess is that. The one who bought it maybe put the update block and o end up like this

Anyway to wipe the iOS and install custom one Like formatting a pc hhhh
Thx

 

[Y314K]

No I'm nit blocking anything

I called amazon I gave them the serial number. I was told it's registred under different name

Even if it were. I should pass the update
My guess is that. The one who bought it maybe put the update block and o end up like this

Anyway to wipe the iOS and install custom one Like formatting a pc hhhh
Thx

Not when you don't have a custom recovery like TWRP installed. If that was possible then folks that are on stock ROMS would be able to update before it's their devices turn in the new update queue.

When you first bootup your device. After the white Amazon logo but before the color Amazon logo. Do you see any reference to TWRP or some. Like a none Amazon splashscreen ?

I would call Amazon support again & ask them if there is a way to do a full Factory Reset from before it gets to the update page. I think there must be a way since it does probably have a stock recovery. Maybe a few Factory Resets will help with things. If you have access to a different internet network. You can try to get it to boot there. Maybe there is something on your current network causing a problem.

There are so many possible reasons for you problem that at this point you are just trying to get luckly & hope something works. Good Luck.

 

[japgeisha]

Not when you don't have a custom recovery like TWRP installed. If that was possible then folks that are on stock ROMS would be able to update before it's their devices turn in the new update queue.

When you first bootup your device. After the white Amazon logo but before the color Amazon logo. Do you see any reference to TWRP or some. Like a none Amazon splashscreen ?

I would call Amazon support again & ask them if there is a way to do a full Factory Reset from before it gets to the update page. I think there must be a way since it does probably have a stock recovery. Maybe a few Factory Resets will help with things. If you have access to a different internet network. You can try to get it to boot there. Maybe there is something on your current network causing a problem.

There are so many possible reasons for you problem that at this point you are just trying to get luckly & hope something works. Good Luck.

no reference to TWRP. normal boot no sign of anything .
i did many times force factory reset by remote but after the boot same error hung on update screen .

 

[Y314K]

no reference to TWRP. normal boot no sign of anything .
i did many times force factory reset by remote but after the boot same error hung on update screen .

Previous owner must of borked the update or maybe turned off the Wifi setting some how. And since there is no ADB access there is no way to clear that. When the device stalls on update. See if your Router is still assigning an IP address for it. Then try to see if you can ADB to that IP address.

I would pester Amazon everyday to try to get some replacements. Probably your best bet.

 

[japgeisha]

it always connect to wifi or using ethernet but i have no way how to figure out which ip is connecting to .

 

[Y314K]

it always connect to wifi or using ethernet but i have no way how to figure out which ip is connecting to .

Your router or modem hybrid should have a way to log into & see a list of what is connected by device & IP.

 

[cd2022]

it always connect to wifi or using ethernet but i have no way how to figure out which ip is connecting to .

Is your router set to restrict access by MAC ? Is your router DHCP disabled?

 

[Babydoll21188]

Hello I have brought firesticks from a seller on Facebook and they are all stuck on the sorry can't find an update I have done the rest and unplug it so many times still nothing is there a way to bypass this I called Amazon and they said they wouldn't be able to do anything which sucks so is there a way to get past this or somehow update it so I can get them to work

 

[xhostluv]

Hello I have brought firesticks from a seller on Facebook and they are all stuck on the sorry can't find an update I have done the rest and unplug it so many times still nothing is there a way to bypass this I called Amazon and they said they wouldn't be able to do anything which sucks so is there a way to get past this or somehow update it so I can get them to work

have you find any solution ?? not able to do nothing with this fire stick tv 2.. stuck on first setup with the update

 

[xhostluv]

hello, i can't bypass the first update .. unable to update your fire stick tv. i have try slow internet connection, dns domain blocking, uk and us vpn to access the internet. nothin work. My Fire Stick TV with alexa voice command is just a brick. Please guys, can you help me?

update - i have call amazon and they told me the device was reported as stolen !! this is way i can't update the device. I have buy this stick from internet and was brand new and sealed.

NEW INFO

Ok! I have buy a new sealed Fire TV stick 2 that was reported lost/stolen! No way to bypass the update screen after connecting to internet, the device is blocked by amazon. I find a way to go to settings and check ADB Debuging and Unknown Application.
I have installed Amazon remote on my smartphone, after connecting to internet and display the error can't update i have pair my phone with the stick and press SETTINGS on my application.
After i have connected with adb from my pc
installed Hijack V3 - https://forum.xda-developers.com/amazon-fire/general/launcher-root-launcher-hijack-v2-t3561026 ;
disable bloatware https://forum.xda-developers.com/fire-tv/general/disable-bloatware-2nd-gen-fire-tv-stick-t3674629
installed https://forum.xda-developers.com/fire-tv/development/app-leanback-launcher-fire-tv-t3750451

my stick is alive