I used your suggestion, the flash tool and now my screen is completly black.
on this software there are 3 options, i selected the Firmware update, the others were "download only" or "format all + download".
What do you think is the problem?
Has someone been successful when doing the flashtool thing? I tried to format and download with the firmware file I found on xda and now my device won't turn on, it's bricked. So I don't know what to do to solve it and the flashtool keeps giving me "DRAM errors".
I was trying to fix it because the software was looped.
then go to device manager and add a divice manual choozing the one from the file you unzip Windows_10_MTK_VCOM_USB_Preloader_Drivers_tehnotone.com
instal drivers media tek da usb vcom port
and mediatek preloader usb vcom port
you will not see any new device in device manager just add the drivers
now oper the flash tool and select the scater file ftom the swm8802 firmware folder
then choose format all +download
you are ready now just klick on the green download arrow
after you do that conect the male to male usb cable to pc and to the front usb port at the player and after conect the power cable
now it start to flash the new firmware.
what i found after instaling is that the player is 4.4.4 and its faster
it is rooted
and it needs igo to be installed so copy your igo to sd before upgrade
there is also https://yadi.sk/d/nPuSTzgB3U65b2 update.zip to download if you like this is very easy to flash
just copy the update.zip to sd and go to settings / about device / locale update and click update