General Firmware update thread

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Regad

New member
Mar 4, 2022
2
0
OPPO Find X3 Pro
Hello,
C.66 from France without VPN.
 

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May 7, 2011
15
1
Sydney
Your device somehow got blocked from OTA. No amount of VPN or email will solve it. Take it (or mail it) to Oppo Macquarie Park in NSW and ask them to update to the latest version.

I had long conversations with Oppo and the service provider (Telstra, as mine is a Telstra branded Find X3 Pro) and even made a visit to Macquarie Park Oppo service center. Reading through the below might save someone a trip/ mailing in the handset to Oppo. if someone is trying to figure out how to get an update given that provider phones get woefully slow updates in Australia, the following is a summary of what I have understood after wasting a few hours of my life :)
1. Telstra/ Optus etc branded phones get OTAs from Oppo directly, however, it is up to Telstra, Optus etc to test and 'clear' the update to be rolled out to these branded handsets. So, until they finish their internal QA processes, the update will not be pushed to the handset. The only option is to wait very patiently (Last update on my handset has the Oct '21 security patch and it looks like the next update "may" come through in Q4 2022).
2. Going to the Oppo service center can help you get the new update flashed, however, this comes with the following caveats:
2.1 The phone will be wiped (Including wiping of any eSIM that you may have. This was the deal breaker for me as there is no way for me to get the eSIM again from my overseas provider for the second sim unless that eSIM is active and can be used to verify ownership of the sim - Catch 22)
2.2 Once they "force" flash the handset with an update, it will be blocked from any further OTA updates and the only way to get updates would be to take it/ mail it to the service center to get the next update, which means repeating 2.1 everytime you want an update.

Not a good experience/ outcome, but that's what I have gathered after wasting a a few hours of my life. I guess the real learning here is to be wary of buying a provider branded handset.
 

nguyenlucky

Senior Member
Jan 30, 2013
246
94
danang
I had long conversations with Oppo and the service provider (Telstra, as mine is a Telstra branded Find X3 Pro) and even made a visit to Macquarie Park Oppo service center. Reading through the below might save someone a trip/ mailing in the handset to Oppo. if someone is trying to figure out how to get an update given that provider phones get woefully slow updates in Australia, the following is a summary of what I have understood after wasting a few hours of my life :)
1. Telstra/ Optus etc branded phones get OTAs from Oppo directly, however, it is up to Telstra, Optus etc to test and 'clear' the update to be rolled out to these branded handsets. So, until they finish their internal QA processes, the update will not be pushed to the handset. The only option is to wait very patiently (Last update on my handset has the Oct '21 security patch and it looks like the next update "may" come through in Q4 2022).
2. Going to the Oppo service center can help you get the new update flashed, however, this comes with the following caveats:
2.1 The phone will be wiped (Including wiping of any eSIM that you may have. This was the deal breaker for me as there is no way for me to get the eSIM again from my overseas provider for the second sim unless that eSIM is active and can be used to verify ownership of the sim - Catch 22)
2.2 Once they "force" flash the handset with an update, it will be blocked from any further OTA updates and the only way to get updates would be to take it/ mail it to the service center to get the next update, which means repeating 2.1 everytime you want an update.

Not a good experience/ outcome, but that's what I have gathered after wasting a a few hours of my life. I guess the real learning here is to be wary of buying a provider branded handset.
Damn, that's more complicated than I thought. With the Find x2 pro, there's a trick to change region and unbrand to get faster OTA if service center can downgrade to Android 10. There's no such thing for Find x3 Pro.

Screw the carriers I guess
 

Alex4455

Senior Member
Aug 21, 2014
140
19
Does any one know if latest c66 fix the gaming / benchmark lags ? I am on c37 and i would like to know if its safe to update to latest. Thanks
 

Alex4455

Senior Member
Aug 21, 2014
140
19
Alight ! Thank you, I will wait for at least another patch, hope they fix the low power 3d bug
Until then, I will stay on C37
 

Regad

New member
Mar 4, 2022
2
0
OPPO Find X3 Pro
Hi,
C67 too, but on Orange from France without VPN.

C66 said : correctif juily 22
C67 say : correctif april 22...

I'm not sur it was beneficial...

Edit:
Android Security Update August 5
For c67.
 
Last edited:

pickle_rick

New member
Oct 10, 2018
2
0
Melbourne
I had long conversations with Oppo and the service provider (Telstra, as mine is a Telstra branded Find X3 Pro) and even made a visit to Macquarie Park Oppo service center. Reading through the below might save someone a trip/ mailing in the handset to Oppo. if someone is trying to figure out how to get an update given that provider phones get woefully slow updates in Australia, the following is a summary of what I have understood after wasting a few hours of my life :)
1. Telstra/ Optus etc branded phones get OTAs from Oppo directly, however, it is up to Telstra, Optus etc to test and 'clear' the update to be rolled out to these branded handsets. So, until they finish their internal QA processes, the update will not be pushed to the handset. The only option is to wait very patiently (Last update on my handset has the Oct '21 security patch and it looks like the next update "may" come through in Q4 2022).
2. Going to the Oppo service center can help you get the new update flashed, however, this comes with the following caveats:
2.1 The phone will be wiped (Including wiping of any eSIM that you may have. This was the deal breaker for me as there is no way for me to get the eSIM again from my overseas provider for the second sim unless that eSIM is active and can be used to verify ownership of the sim - Catch 22)
2.2 Once they "force" flash the handset with an update, it will be blocked from any further OTA updates and the only way to get updates would be to take it/ mail it to the service center to get the next update, which means repeating 2.1 everytime you want an update.

Not a good experience/ outcome, but that's what I have gathered after wasting a a few hours of my life. I guess the real learning here is to be wary of buying a provider branded handset.

I recently acquired a Telstra version which was on the same October 2021 update and living in Melbourne i took it in to get updated.

Took about 15-20 mins and they installed CPH2173_11_C.47 (Android 12) This doesn't change the phone to a global/other version as far as i can tell as i still noticed the Telstra App pre-installed after the update/wipe.

After it was done the receptionist at Oppo mentioned that another newer update was now available and i could download it like a regular OTA update which i have done (No VPN or anything else required, the update notification was already showing when they gave it back to me, and this is using a Catch pre-paid Sim). This is version CPH2173_11_C.64 (Android 12.1)

Will be interesting to see if i receive any future OTA updates now...
 
May 7, 2011
15
1
Sydney
I recently acquired a Telstra version which was on the same October 2021 update and living in Melbourne i took it in to get updated.

Took about 15-20 mins and they installed CPH2173_11_C.47 (Android 12) This doesn't change the phone to a global/other version as far as i can tell as i still noticed the Telstra App pre-installed after the update/wipe.

After it was done the receptionist at Oppo mentioned that another newer update was now available and i could download it like a regular OTA update which i have done (No VPN or anything else required, the update notification was already showing when they gave it back to me, and this is using a Catch pre-paid Sim). This is version CPH2173_11_C.64 (Android 12.1)

Will be interesting to see if i receive any future OTA updates now...
That sounds promising, thank you for sharing. I'll generate another QR code for my overseas esim and then make a trip to the service centre for an update. If OTAs are coming through, that makes it far less troublesome.
 

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  • 1
    I read somewhere and it said Color OS13 will roll out this month for the find x3 pro
    1
    September is for China if I'm not mistaken.
    My guess is that other regions will receive android 13 with a limited rollout after December, similar to android 12.
    According to an article I read that September 16th is the date for global models while 23rd for Chinese models, this is for the find X5 pro, so I think that also for the find x3 pro it can be the same thing, sorry for the my english but i am using google translate.
  • 7
    👍 I may return with future update news going forward for those who would welcome it, but meh... If I do, I'm not correcting heresay or stupid, I'm not going to dignify petulant rants with a response.
    My source is not just a customer service rep or a Twitter bot, it's from the team developing these updates.
    I forgot how tedious it was to be part of the tech community.
    6
    New firmware update
    Screenshot_2021-12-10-22-26-44-21_9492aa3750dca76abb7c25b39a5f1e8e.jpg

    Screenshot_2021-12-10-22-26-33-52.jpg
    5
    I find it really amazing how much one or the other complains and complains as if their life depends on this update. Constructive criticism makes sense, but switching this talk to another manufacturer is annoying. Just do it and keep quiet because nobody wants to know.
    Well people have the freedom to express their views, experiences and compare to other manufacturers.

    It's not the end of the world no, however it's also not acceptable when A. Said company says they will deliver a patch/security patch each month for their flagship only to drop the ball neigh on immediately and make cr*p excuses as to why and B. When they are lagging behind other manufacturers I mean Sony & Samsung have gotten theirs out to flagships and mid range phones.

    Yet here some of us are 2 months+ out of date.

    I complain a lot because I paid a LOT for the phone and those updates were promised until it magically disappeared and that effected the decision making for the purchase.

    I use my handset for everything including my workplace (I work in IT) and due to the data we store/access the devices local storage need to be encrypted as well as being up to date on Security patched too, not 2, 3, 4 months out of date :/ .

    That's why I'm vocal about it, I don't and didn't need to explain myself but chose to so I don't come across as being one of these uncompramising, keyboard warriors 😂.

    But at the end of the day I've paid a lot for the device, part of the marketing/site info was clearly not true and that would have potentially Influenced that, same with them also disappearing the LTPO part of the Screen section 😅.

    Ontop of that I'm expecting these patches to fix known bugs and irritating issues, but in the meantime having to just deal with them.

    I do really like the phone the camera's are amazing next to none! UI feels great, feature set is great along with the charging speeds and how nice the Phone feels and looks physically.

    So it's a shame that they are dropping the ball and just vaguely saying eventually it will come when other manufacturers are already there.

    They want to charge a premium and compete with other premium manufacturers like Samsung etc then they need to be justifying and earning that premium cash, competing on all fronts including software development, patches and OS updates.
    5
    So what you're saying is that the OTA files exist and Oppo doesn't want anyone getting their hands on it? Btw would you be able to post the full file name by any chance I may have an Idea thanks
    File is CPH2173_11_C_OTA_1410_all_ad8023_10001010

    What I am saying is this version is in testing. As you will see the number is quite ahead of the version that's gone live in other markets. It may fail testing and require another build.

    I would be breaking the terms of my employment by sharing so I don't want to share until official. As soon as I get the go ahead will share google drive link here.
    4
    I'm back with some vague news.
    The rollout is / was delayed due to "stability issues" & GUI needed some minor tweaks.
    Apparently areas of Guangdong / Shenzhen have been put into rolling lockdowns recently that may further hamper their progress.
    Was unable to get any clarification on what this means in an ETA for us, but I've been assured it's a number 1 priority.