FIX for screen separation issue! UPDATED 8/02

jam10238

Senior Member
Jan 4, 2012
170
108
0
So rather than sending back my Nexus 7, I decided to give something a try. I removed the back casing, which is very easy to do. I used a small flat screwdriver where the "leather" meets the plastic and gently wedged it in. The case popped right open and was easily removed. I then tightened all of the small phillips screws around the outside of the board on the back of the screen.

This immediately cleared up the creakiness and play that i was experiencing on the left side of the screen. I tightened all screws and not just the ones on the left side. Do this at your own risk, obviously, but this immediately rectified my issue!

7/22 update:

So on Friday, I noticed a slight creak returned. I removed the black strip of foam that has been discussed in this thread. Since Friday, with heavy use, no creak, no play, no screen rise :) I'll update again later in the week to confirm it hasn't returned.

8/02 update:

Since removing the sponge, the play in the screen and the creaks have not returned. I see others havent had as much luck with it but, for me, I can say it did the trick.
 
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cwc3

Senior Member
Oct 17, 2011
531
418
0
Update 1: People are reporting that after a few hours the issue came back. It does appear to be something else causing this. If your issue persists, Call Your Store!
Update 2: Included another guide in this post to try, thank you Luxferro & Evo_Shift
Update 3: Most of us Play Store people are closing in on 15 day replacement time. It's quick & painless, and you still get to use your tablet while the other one is being shipped. Call them, RMA it, get it taken care of.

Update 4: Added Washer Fix Guide. Received my new replacement from the google store. Worse than my older one. Uploaded a video below. Google told me to google the fix for it and try it.

NOTE: Me & Jam are not responsible for what damage you may cause. Nobody has noticed any warranty seals being broken.

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Do I have screen separation?
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http://www.7nex.us/wp-content/gallery/defects/buldge5.jpg
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Guide One - Washer Fix by dilldoe
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Main Idea: http://imgur.com/QbGxi | Original Post: http://forum.xda-developers.com/showpost.php?p=29363298&postcount=638

UPDATE: PICTURES & GUIDE - http://forum.xda-developers.com/showpost.php?p=29422550&postcount=1

Using the thin plastic from a pill blister (allergy pills were right in front of me when I was doing this) I created a washer to space out the frame & screen.

Just cut a rectangle out and punch a hole at the end for the screw to go thru. I just used a sewing needle on a sewing machine, like a drill press, to make a starter hole and my smallest screwdriver to widen it. With the screwdriver still in the hole, I just ran my knife around it to trim off the excess plastic.

WHY A LONG RECTANGLE? so you can insert it and hold it in place while you work. don't want it accidentally falling into the device.

now just slide that UNDER the top frame and screw it back together. MAKE SURE YOU STOP ONCE IT'S SNUG. the screen should now be lower than the side bezel.

Do this to all the spots that are lifting. I just did mines on the lower left and upper right, since they both had slight lift.

After you're done screwing it all down, trim off the excess so you can put the back cover back on, not flush to the frame, just enough so you can hold it if you need to remove it.

Did this last night and this afternoon, still no returning lift.

edit: depending on how much lift you have, you might have to use 2 or more to fill the gap (or use something thicker like used gift cards)​

Follow ups:
http://forum.xda-developers.com/showpost.php?p=29384275&postcount=677
http://forum.xda-developers.com/showpost.php?p=29405347&postcount=710
http://forum.xda-developers.com/showpost.php?p=29402365&postcount=700

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Guide Two - Simple Tighten by cwc3/jam10238
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1) Grab something that isn't going to mar your nice silver plastic. People have been using guitar picks & even their fingernails
2) Stick that non-marring object between like seen here: http://guide-images.ifixit.net/igi/CAKD1lCgchEPlBI2.medium (they have a white cover while we have a black one)
3) Start sliding that object between the two, you will notice them starting to pop up. Try not to pry if you can, I had to a little.
4) Should now look like this: http://guide-images.ifixit.net/igi/1S3nvadn4UKYoEVx.medium
5) Tighten all the screws around the outside (Pretty much eye glasses size), on the black plastic and metal. Not too tight, or you might cause back-light bleed &/or strip the screw. In my case most were a little loose.
6) When putting the case back on, be sure your not just starting flat. Start at a angle, for example, with the right side portrait. Push/Pop it back on going around the tablet.

Pictures I took taking it apart:

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Guide Three - Advanced Tighten by Luxferro
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Original Post: http://forum.xda-developers.com/showthread.php?p=29022274#post29022274


1) Loosen all the screws around the outside w/ the panel on a flat hard surface (hard cover book)
2) Let the panel re-seat itself a bit
3) Just barely tighten all the screws.
4) Then repeat the tightening once they are all done to snug them up (not too much!). It should make your screen look perfect.
4a) After a bit of use you might need to snug them up once more - if the glass starts popping up again.

I tried this method of losening the screws after just tightening them failed me. And so far over 12 hours later my device still is good :)

Follow up:
http://forum.xda-developers.com/showpost.php?p=29028109&postcount=235

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Interesting Links:
 
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SS2006

Senior Member
Aug 23, 2008
1,641
105
0
London, Ontario
Post a vid!

---------- Post added at 12:55 PM ---------- Previous post was at 12:55 PM ----------

So the problem most of us have is cause ASUS didn't tighten some screws.. hahh
 

laverdure#1

Senior Member
Jul 13, 2012
55
15
0
So rather than sending back my Nexus 7, I decided to give something a try. I removed the back casing, which is very easy to do. I used a small flat screwdriver where the "leather" meets the plastic and gently wedged it in. The case popped right open and was easily removed. I then tightened all of the small phillips screws around the outside of the board on the back of the screen.

This immediately cleared up the creakiness and play that i was experiencing on the left side of the screen. I tightened all screws and not just the ones on the left side. Do this at your own risk, obviously, but this immediately rectified my issue!
Brave indeed! Tempted to do this since I have the same problem but 1) don't wanna wait 1h on hold trying to get an RMA and 2) who knows when I'd be getting a new one.

In case I try this, and it ends up not fixing the issue and I decide to send it back later, do you think Google would be able to tell that device has been opened and potentially refuse the exchange?

Thanks
 

Pithism

Senior Member
Dec 21, 2010
1,052
63
0
Boston, MA
Thank you for doing it. I'll give it a go when I get home. Did you use a regular flat head or a plastic device friendly one?

Sent from my Galaxy Nexus using xda premium
 

jam10238

Senior Member
Jan 4, 2012
170
108
0
Brave indeed! Tempted to do this since I have the same problem but 1) don't wanna wait 1h on hold trying to get an RMA and 2) who knows when I'd be getting a new one.

In case I try this, and it ends up not fixing the issue and I decide to send it back later, do you think Google would be able to tell that device has been opened and potentially refuse the exchange?

Thanks
I dont think so, there is absolutely ZERO warranty tape or anything that is standard on electronics these days. Its literally like a big battery cover. I can post a video shortly of the process.

Sent from my Galaxy Nexus using Tapatalk 2
 

jam10238

Senior Member
Jan 4, 2012
170
108
0
Thank you for doing it. I'll give it a go when I get home. Did you use a regular flat head or a plastic device friendly one?

Sent from my Galaxy Nexus using xda premium
Just a very small standard precision flat head. Fingernails may even work it was that simple.....

Sent from my Galaxy Nexus using Tapatalk 2
 
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DaleKaleD

Member
Nov 6, 2010
24
10
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I'm going to bookmark this for now, but not worry about it as it stands.
I finally noticed just a thumbs size spot in the upper left that i could sometimes hear a LITTLE give, but that was in my quiet bedroom.
Otherwise it didn't feel like it was really having any give or separation.
So for now, I don't think I'll tempt fate, everything else seemed good in my build quality based on what some folks are reporting. Lightbleed I know from my old G2x, and got none, no discoloration or dead pixels that I could see. So given my luck I would tighten up this little almost not noticeable issue, and ... cause 2 more things to start acting up for no discernible reason at all.

Thanks though.
 

jam10238

Senior Member
Jan 4, 2012
170
108
0
Videos or pictures would be clutch

Sent from my Galaxy Nexus using xda premium
Honestly, the teardown guide has better pictures than i could ever take. Once you pop the cover off, just gently give all exposed phillips screws around the outside a turn until tight. Dont force anything. Go the entire way around the outside then just pop the cover back on and power it back up.

Sent from my Galaxy Nexus using Tapatalk 2