[FIX] Random reboots/shutdowns. Pictures added!

kushXmaster

Senior Member
Nov 26, 2010
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Stockton (cali)
So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.

What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.

As requested, pictures have been attached. One shows the items you need, another shows where I placed it against the battery and the other shows it sitting flush in the battery housing. If you have any questions, feel free to ask.

Sent from my A500 using xda premium
 

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kushXmaster

Senior Member
Nov 26, 2010
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Stockton (cali)
I've tried a lot of the fixed, including underclocking to 1ghz and varying ghz between 1 and 1.5. But this has worked for me, figures I would share. But a lot of phones are different...so what works for me might not work for others. Just thought I would share what worked for me! Plus I think its worth a shot, don't see how it could hurt anything. But this is xda, so at your own risk and all that other stuff.

Sent from my HTC Sensation 4G with Beats Audio using xda premium
 
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kushXmaster

Senior Member
Nov 26, 2010
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I found pulling the ground pin out a bit helps, the one that makes contact with the battery cover and can cause touchscreen issues.
I heard placing a small piece of foul between the two can help also. But if the problem creeps up again for me i'll give that a try too.

Sent from my HTC Sensation 4G with Beats Audio using xda premium
 

eterno13

Senior Member
Dec 9, 2010
1,796
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houston
So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.

What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.

I'll post pictures if needed when I get home later today.

Sent from my A500 using xda premium
Yes pics please....

Sent from my HTC Sensation 4G using xda premium
 

rx7_guy

Senior Member
Jun 6, 2009
185
43
58
Seattle, WA
I have found that whenever I have this problem, re-seating the battery temporarily solves the problem. I will try this next time as I agree these phones do seem to have a problem with the battery connection.

Sent from my HTC Sensation 4G XE with Beats Audio using XDA
 

dislplin01

Senior Member
Apr 10, 2011
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I only have it with certain ROMs and have not had out for a long time since the updated firmware

Sent from my HTC sensation 4g using Tapatalk
 

ImHuge07

Senior Member
Oct 29, 2010
334
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Can anyone confirm that this works? I saw a thread where someone sent their phone to HTC and they replaced the mother board on warranty and it fixed the problem.

I called HTC and told the problem and they confirmed that they have been receiving lots of complaints and replacing the mother board would fix the problem. I have a month before my warranty is up so maybe ill try this before sending it in.
 

kushXmaster

Senior Member
Nov 26, 2010
2,884
2,205
0
Stockton (cali)
Can anyone confirm that this works? I saw a thread where someone sent their phone to HTC and they replaced the mother board on warranty and it fixed the problem.

I called HTC and told the problem and they confirmed that they have been receiving lots of complaints and replacing the mother board would fix the problem. I have a month before my warranty is up so maybe ill try this before sending it in.
I can confirm that this works for me. I would suggest trying it for a week, if it doesn't work send it to htc.

Sent from my A500 using xda premium
 

daddyspud

Senior Member
Nov 14, 2010
2,171
394
0
leicestershire
So since this issue has been giving me quite a bit of frustration, I have devised a very simple fix that should work for at least a few other people. There was a post in the ARHD thread where it suggested cleaning the connectors and the battery. I was pulling out my battery to give this a try when I realized the battery could be pushed slightly farther down into the housing, allowing for a more solid connection.

What I did was wedge a small piece of business card between the top of the battery housing and the battery itself. This has worked very well for me so far. If anyone else would like to try this and either confirm or deny that it is working for them that would be great.

As requested, pictures have been attached. One shows the items you need, another shows where I placed it against the battery and the other shows it sitting flush in the battery housing. If you have any questions, feel free to ask.

Sent from my A500 using xda premium
hay buddy just looked at this and i just relised i had the same problem but i was using anker batterys and kept getting random shutdowns and thought it was kernal related until i was away this week end and i noticed when i pulled back cover off that the connecters where not touching and i did the same as u and ive not had a random reboot or shutdowns

this works a treat and would recommend it to all users
 

kushXmaster

Senior Member
Nov 26, 2010
2,884
2,205
0
Stockton (cali)
hay buddy just looked at this and i just relised i had the same problem but i was using anker batterys and kept getting random shutdowns and thought it was kernal related until i was away this week end and i noticed when i pulled back cover off that the connecters where not touching and i did the same as u and ive not had a random reboot or shutdowns

this works a treat and would recommend it to all users
Glad it worked for you!

Good to know it also works with the anker batteries.

Sent from my A500 using xda premium
 
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