I bought a second hand ELS-N29 that is on EMUI 12 and the previous owner told me they flashed it. I noticed that vibration is weak except the indicator that you've reached the maximum/minimum volume, in that case the vibration strength is normal, and USB connection isn't recognized on either PC or phone and SuperCharge isn't working. When I put my phone in fastboot mode, however, the PC recognizes it and when I enter system recovery on HiSuite while the phone is in fastboot, the phone recognizes that I've entered recovery mode. So I'm thinking it's a software issue and not a hardware issue. Is there anyone that can help me with this? eRecovery didn't help. I can't seem to find C185 full OTA anywhere on the internet to try dload (I have an NM card).