Flickering screen

A320232

Member
Jun 21, 2013
21
0
0
Greetings

This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.

My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.

Any inputs regarding this will be greatly appreciated.

Regards
 

demonicangell™

Senior Member
Aug 5, 2011
2,201
572
0
Bombay
Greetings

This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.

My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.

Any inputs regarding this will be greatly appreciated.

Regards
as long as u replace it within the replacement period its good ..either 15-30 days i guess .
otherwise they will only repair it .however if it is found to be a phone fault like maybe a lose wire they may not charge u
you should have straight away said replace it .
service centres here in india have a knack to be annoying and not replace it
 

A320232

Member
Jun 21, 2013
21
0
0
as long as u replace it within the replacement period its good ..either 15-30 days i guess .
otherwise they will only repair it .however if it is found to be a phone fault like maybe a lose wire they may not charge u
you should have straight away said replace it .
service centres here in india have a knack to be annoying and not replace it
Guess what!

I had got a faulty charger out of the box. I got it exchanged for a new one with the dealer. After 30 days, the display is screwed, flickering like a spoiled tube light.

The staff at the service center is absolutely rude and abusive and cannot communicate properly in English and the customers are made to wait for unnecessarily long durations to get a reply/answer. The problem as detected by the service center is with the phone's motherboard.

Sony India is not willing to replace my unit with a new one and is not willing to refund the amount either. They have told me that they will be replacing the motherboard only and nothing more. I don't trust these idiots anymore. What I need is a replacement unit or a complete refund.

Any suggestions?
 

demonicangell™

Senior Member
Aug 5, 2011
2,201
572
0
Bombay
Guess what!

I had got a faulty charger out of the box. I got it exchanged for a new one with the dealer. After 30 days, the display is screwed, flickering like a spoiled tube light.

The staff at the service center is absolutely rude and abusive and cannot communicate properly in English and the customers are made to wait for unnecessarily long durations to get a reply/answer. The problem as detected by the service center is with the phone's motherboard.

Sony India is not willing to replace my unit with a new one and is not willing to refund the amount either. They have told me that they will be replacing the motherboard only and nothing more. I don't trust these idiots anymore. What I need is a replacement unit or a complete refund.

Any suggestions?
replacing for free ?
usually they do not replace n say withing 15days n crap .. i had similar issues with htc service centre too . incompetent staff and nothing else to offer
try talking to the dealer u purchased the phone from .
 

A320232

Member
Jun 21, 2013
21
0
0
replacing for free ?
usually they do not replace n say withing 15days n crap .. i had similar issues with htc service centre too . incompetent staff and nothing else to offer
try talking to the dealer u purchased the phone from .
Yes, for free. I am looking for a complete device replacement. I do not want them to replace my motherboard but the entire phone itself. Motherboard failing in a month - completely unacceptable. I just cannot imagine my new phone falling into the hands of those disgusting animals at the service center.
 

danieldp1990

Senior Member
Jul 17, 2012
638
97
0
cali
I just saw my xperia zl flckering or something like that. i was listening to music and lock the phone, and when I turn the screen on the lockscreen it was flickering and the song was stoped, i had to unlock it for it to stop.... mmm
 

devinda111

New member
Jul 9, 2013
1
0
0
Blinking Display

Greetings

This problem started only today. The screen literally flickers like a malfunctioning tube-light. I have dropped my Xperia ZL at the service center as they want to "observe" it. I would like nothing short of a replacement unit from Sony. It's been 30 days since I purchased the product. I also had a faulty charger when I first purchased the phone. Btw, I am from India and the phone model number is C6502.

My main intention is to get a replacement unit as I don't want my phone sent to the repair center as early as one month after purchase.

Any inputs regarding this will be greatly appreciated.

Regards
Im from Srilanka.I also noted this display blinking problem today.but it only happens some times.I think this problem started after upgrading the phone to latest android 4.2 few days ago.Im so disappointed with Sony.
 

alainmona

Senior Member
Mar 24, 2013
142
18
0
Im from Srilanka.I also noted this display blinking problem today.but it only happens some times.I think this problem started after upgrading the phone to latest android 4.2 few days ago.Im so disappointed with Sony.
Agreed I as well have come to this conclusion. Once unlocking my phones code it randomly flickers for a couple of minutes then once I let the brightness settle in (usually change to auto-brightness) I tend to not notice it. Definitely a software type of bug in .423