Font sizes/styles in the signature - Samsung email client?

spiff72

Senior Member
Apr 14, 2006
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This is probably a very picky issue, but I am trying to figure out how to get the signature for my work email to look "just right".

There are controls for changing the font size (10, 12, 14, etc), bold, colors, etc. However, the sizes don't make much sense when I send myself an email (i have Outlook 2010 via an exchange account at work).

If I set a font to 10 in the signature on the phone, when I go into that email on my computer and look at the font size, it is 7.5. There are also some odd things that happen if you go too big.

Is there a good way to fix this?

(I will try to post some screen shots of what I mean later).

Thanks!
 

kimdoocheol

Senior Member
Jan 9, 2012
814
97
0
This is probably a very picky issue, but I am trying to figure out how to get the signature for my work email to look "just right".

There are controls for changing the font size (10, 12, 14, etc), bold, colors, etc. However, the sizes don't make much sense when I send myself an email (i have Outlook 2010 via an exchange account at work).

If I set a font to 10 in the signature on the phone, when I go into that email on my computer and look at the font size, it is 7.5. There are also some odd things that happen if you go too big.

Is there a good way to fix this?

(I will try to post some screen shots of what I mean later).

Thanks!
I'm not positive, but are you sure that your exchange is set up to use pixels and not pt? My guess is the SS phone uses pixels while your computer is using pt.
 

spiff72

Senior Member
Apr 14, 2006
476
39
0
OK - here is an ugly attempt to show what I mean:

Attached are screen grabs of the phone and the computer (outlook).

The biggest issue is that it is converting the 10px size in the phone to 7.5 Times New Roman (not sure if points or pixels).
 

Attachments

kimdoocheol

Senior Member
Jan 9, 2012
814
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kimdoocheol

Senior Member
Jan 9, 2012
814
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Hmmm - but why would the other sizes (the 12 px text) not change?
I have no clue... but now that I see that the px->pt match up, i'm pretty sure that is. I'm unsure if exchange has something where it converts it, or if this is just a glitch on the Samsung side.

when you highlight the 12 text on the samsung e-mail app, does it say PX or PT.
 

spiff72

Senior Member
Apr 14, 2006
476
39
0
I have no clue... but now that I see that the px->pt match up, i'm pretty sure that is. I'm unsure if exchange has something where it converts it, or if this is just a glitch on the Samsung side.

when you highlight the 12 text on the samsung e-mail app, does it say PX or PT.
It says 12 px
 

kimdoocheol

Senior Member
Jan 9, 2012
814
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It says 12 px
Yeah, just went in to the e-mail app myself and there is no option to change it to pt.

My guess it is something with exchange then. I have no clue since I don't utilize that program, but is there an option to make small texts more readable? Like an accessibility option?

I would try changing that part of the signature that changes to a bigger sized font, send an e-mail, and see if it stays the same. If it works, try changing it back and sending it again to the 10px and see what happens.
 

amoblox

Senior Member
Aug 16, 2012
153
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Orange County
This is insanely frustrating for me. The default Touchwiz email app only sends in Times New Roman, but will hold the formatting of any text that you copy and paste from one email into another. Here is an example:

I have an email in my Sent folder that was originally sent from Outlook at the office where my default font is Calibri 11.
I open my Sent folder on my phone, find the email sent from my office computer, and copy my signature from that message.
I then paste my signature into the settings for my Note 2 email app to use for all of my mobile outgoing messages.
When I send an email from my phone, the body of the email will be Times New Roman 12, but the signature will remain Calibri 11.

We're on Exchange 2010 so there are font manipulation options for outgoing email in OWA, but this has no effect on my mobile email.

The device / app clearly has the ability to work well with fonts; there is just a lack of control. If anyone finds a fix, please contact me.
 

paulroberts69

New member
Sep 29, 2015
4
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OK - here is an ugly attempt to show what I mean:

Attached are screen grabs of the phone and the computer (outlook).

The biggest issue is that it is converting the 10px size in the phone to 7.5 Times New Roman (not sure if points or pixels).
Did you ever get to the bottom of this? I am suffering from the same problem, if I view the message in Outlook each line of the signature alternates between Calibri and Arial. Crazy!