Since Asus seems to have fixed the issue for the c4 serial numbers but not the few of us on c3, I'm assuming we're somewhat on our own. I don't expect asus or any devs to solve this issue(fingers crossed none the less). So I started calling asus phone support on a regular basis, I explain I'm stuck on the .17 firmware and I don't receive any ota updates. This usually leads to them telling me to update manually, to which I play the dumb computer user, "I shouldn't have to do all this complicated stuff just to get regular updates" or sometimes I said I bought this tablet instead of a computer. Mind I avoided mentioning that I tried to unlock. I always mention that I know that the issue goes beyond myself and asus solved it for the c4 users. Just today they finally caved and offered to repair it. All I have to do is pay for one way shipping to the service center. I assume they will simply exchange it though I could be wrong.
tl;dr: If you can't update and you get a network error when trying to unlock, call tech support, if they don't help, politely ask for a supervisor to show you're serious.
I also want to ask for some advice, I rooted the tablet and obviously installed the unlock apk. So if I factory reset will it be noticed? I would hate to send it in for nothing.
tl;dr: If you can't update and you get a network error when trying to unlock, call tech support, if they don't help, politely ask for a supervisor to show you're serious.
I also want to ask for some advice, I rooted the tablet and obviously installed the unlock apk. So if I factory reset will it be noticed? I would hate to send it in for nothing.
Last edited: