Free battery from AT&T/Samsung?

[xThe Enforcer]

Just wondering if anyone has managed to get a free battery from AT&T or Samsung?

I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.

I remember reading somewhere that someone did this and wanted to confirm...

Thanks

 

[goabunny]

I was able to get from att with no questions asked.

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[RichMD]

I was able to get from att with no questions asked.

Sent from my SGH-I897 using XDA App

??? Why would they do this? Did you have to give/send the old one?

Sent from my SAMSUNG-SGH-I897 using Tapatalk

 

[xThe Enforcer]

I was able to get from att with no questions asked.

Sent from my SGH-I897 using XDA App

What did you say? Just went to your local AT&T store?

 

[-=chad=-]

I too got one with no questions asked. I was actually wanting a new phone, which I got the next day on a return trip.

When I went into the warranty repair center I explained that my battery had been holding a charge all day and in most circumstances I'd have ~70% by the time I got home from work. Then over the past few days it was at 20% by the time I got home and would die within the hour if I didn't plug it in. I had some other problems with the phone too, but their solution to my problem was to send me a new battery.

 

[DEATH6]

I am going to ATT to get one soon

 

[smithisize]

Do this:

Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.

New battery, boom.

Regards

Smith

Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD

 

[xThe Enforcer]

Do this:

Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.

New battery, boom.

Regards

Smith

Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD

Winning, thank you Sir.

 

[dru1226]

Just wondering if anyone has managed to get a free battery from AT&T or Samsung?

I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.

I remember reading somewhere that someone did this and wanted to confirm...

Thanks

The way I got mine was I went to buy my girlfriend the inspire I asked if the store I was at sold replacement batteries the rep said no but I can ship one to your house for free thought he ment just free shipping but that wasn't the case and two days later had a new battery in the mail

Sent from a happy phone using XDA Premium App

 

[paintballkev812]

I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow

 

[xThe Enforcer]

I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow

Same here, keep me updated. Thanks

 

[danbisti]

Captivate battery

What is the reason they are offering replacement batteries so liberally?

 

[xThe Enforcer]

What is the reason they are offering replacement batteries so liberally?

Not sure to be honest. Maybe they replace any battery?

-----

On a side note, I went to the warranty center and everything went fine. Should have it in a few days. Hopefully this will fix my drain!

 

[BenKranged]

Originally it was a cheap (compared to a new phone) thing to try if you had the sleep death issue.

 

[Xx-Ness-xX]

Do this:

Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.

New battery, boom.

Regards

Smith

Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD

Interesting, I have always wanted to try replacing my phone's battery to deduce whether my ROM or battery is causing poor battery life. By the way, I don't think I have ever seen an ATT repair/warranty center. Does anyone know if there is any in Chicagoland area?

Thanks!

 

[jaydrake]

I had one of the early Captivates that would randomly turn off. I tried several avenues to get it replaced, because it was way past the normal warranty limits. Several months later, I was surfing around and found an ATT service memo that addressed the issue. I called ATT and mentioned that document, and low and behold they sent me a new phone. The moral of the story is that you just never know. Service and support is like fishing.... just keep throwing different things in the water until someone bites.

 

[Nerz]

i got my new battery through the mail today because there are no centers near my area either. worked like a charm. gonna love having two batteries. thanks for the heads up guys

 

[xThe Enforcer]

Two batteries are great to have... Even though the one battery drains faster, lol

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[cliffgardner]

I always call Warranty Exchange and they take care of anything I need. Although I do have to humor them with some basic t/s steps (all of which I've already tried ...and then some).

 

[hmose]

Boston repair center is in waltham they were very cooperative and gave me a refurb which fixed random shutdown gps problems. I wished I'd ask for a new battery.

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