Full Brick On My Moto X - Help Plz

kayserxx

Senior Member
Nov 30, 2012
142
10
18
My moto x will not start, does not fall even in fastboot mode. my computer not recognize it. I was in kitkat 4.4.4 and was installed by the ota fastboot 5.0.2 (first) and suddenly the phone number is off and there does nothing but nothing I could do to get the full brick ??
 

whizinc

Senior Member
Mar 20, 2014
303
75
0
23
Karachi
My moto x will not start, does not fall even in fastboot mode. my computer not recognize it. I was in kitkat 4.4.4 and was installed by the ota fastboot 5.0.2 (first) and suddenly the phone number is off and there does nothing but nothing I could do to get the full brick ??
Could you be more specific? what did you do? you were on stock 4.4.4? then what did you do? you flashed the 5.0.2 from fastboot by your self? or it was an OTA notification for the upgrade? did you root your phone before? did you make any changes to the stock firmware? Is your Moto X's bootloader is unlocked? Remember always be specific when posting about your problem mate it would be helpful for others to solve your problem quickly.
 
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dagoban

Senior Member
Nov 27, 2012
297
163
63
Yep, you need to be a bit more specific of what exactly happened.
Does a qualcomm device appear in your device manager under windows?
 

kayserxx

Senior Member
Nov 30, 2012
142
10
18
Yep, you need to be a bit more specific of what exactly happened.
Does a qualcomm device appear in your device manager under windows?
had the soak test 5.0.2 v38, turned to kitkat 4.4.4 to do a clean install, but does not grab me the ota 5.0.2 from kitkat, it occurs to me flash the gpt of the soak test and nothing, turned to download first soak test and grab the ota, when they were installing the phone was in black, pin attempt, enter fastboot mode but does nothing that is black screen. on the pc (I have windows xp no qualcomm device in device manager)
 

dagoban

Senior Member
Nov 27, 2012
297
163
63
had the soak test 5.0.2 v38, turned to kitkat 4.4.4 to do a clean install, but does not grab me the ota 5.0.2 from kitkat, it occurs to me flash the gpt of the soak test and nothing, turned to download first soak test and grab the ota, when they were installing the phone was in black, pin attempt, enter fastboot mode but does nothing that is black screen. on the pc (I have windows xp no qualcomm device in device manager)
So you tried to downgrade the BL and GPT file?
Have you installed all drivers? Also try this: Press Vol down and Power button for at least 120 seconds! It must be at least 120
 

whizinc

Senior Member
Mar 20, 2014
303
75
0
23
Karachi
had the soak test 5.0.2 v38, turned to kitkat 4.4.4 to do a clean install, but does not grab me the ota 5.0.2 from kitkat, it occurs to me flash the gpt of the soak test and nothing, turned to download first soak test and grab the ota, when they were installing the phone was in black, pin attempt, enter fastboot mode but does nothing that is black screen. on the pc (I have windows xp no qualcomm device in device manager)
Its already been posted everywhere in the Moto X development never ever downgrade your BL. and you are not mentioning the proper information.. Please elaborate properly. And yes download the Motorola drivers... Install them restart your pc and then connect your phone with pc and see if something happens also follow what @dagoban said...

Sent from my XT1058 using Tapatalk
 

kayserxx

Senior Member
Nov 30, 2012
142
10
18
@kayserxx any news on your side?
not the truth, bring it to a technical service and they said they do not recognize the pc, just turn on a green light

my pc does not recognize, have all installed driver not I manage to get lucky to revive

is that many are in the same plan in which I walk, so if you help me to solve this, could help more people
 

dagoban

Senior Member
Nov 27, 2012
297
163
63
not the truth, bring it to a technical service and they said they do not recognize the pc, just turn on a green light
my pc does not recognize, have all installed driver not I manage to get lucky to revive
is that many are in the same plan in which I walk, so if you help me to solve this, could help more people
Sorry, I'm having some problems understanding your English. Do you mean you already brought your phone to an authorized Motorola Service Station and they couldn't help you? If you can't get the phone displayed in the device manager as qualcomm device then there is nothing you can do. Make sure you really have all the drivers correctly installed, try another PC etc.
 

KidJoe

Inactive Recognized Contributor
Aug 23, 2008
3,208
1,560
0
Thorndale/Romansville, PA
had the soak test 5.0.2 v38, turned to kitkat 4.4.4 to do a clean install, but does not grab me the ota 5.0.2 from kitkat, it occurs to me flash the gpt of the soak test and nothing, turned to download first soak test and grab the ota, when they were installing the phone was in black, pin attempt, enter fastboot mode but does nothing that is black screen. on the pc (I have windows xp no qualcomm device in device manager)
So you have installed 5.02, then tried to downgrade to 4.4.4, and now your phone has a black screen, and device manager on your PC does not list/see the phone?
 

kayserxx

Senior Member
Nov 30, 2012
142
10
18
So you have installed 5.02, then tried to downgrade to 4.4.4, and now your phone has a black screen, and device manager on your PC does not list/see the phone?
exact, not take, does not enter fastboot mode, my pc does not recognize it, tried it on windows xp and windows 7, windows are both 32bit and nothing
 

KidJoe

Inactive Recognized Contributor
Aug 23, 2008
3,208
1,560
0
Thorndale/Romansville, PA
exact, not take, does not enter fastboot mode, my pc does not recognize it, tried it on windows xp and windows 7, windows are both 32bit and nothing
Plug it into an AC adapter. Leave it connected (and hopefully charging) over night.

Press/hold the power button until the phone vibrates. Then try connecting it to the PC.
 
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