I currently only have 500mb available. I know that most of it is in pictures and some videos. But I can't copy over the files since everytime i try to load the DCIM folder on a computer, it freezes and shows unresponding. I have tried 5 computers and same thing happens. Now I really have to make this work since I have to send the phone back since the power button barely works, and i got a replacement. (I have the Verizon version).
please help. thanks
You could try using adb to pull it. There are tons of guides for installing and using adb floating around this site, or the internet in general.
If you have access to wifi, you could try transferring the files that way. Something like Airdroid (on the market) can help with this, although there are many other apps that can achieve similar things. There is FTP (and offshoots of it) if you don't have wifi.
Another option would be to use something to sync with the cloud. Dropbox, Google Drive...etc This may not work for you, as many of these only allow you to have 5GB with the free version of their service, which it sounds like you may have surpassed. Also, depending on the speed of your internet, and the speed of the cloud service, this could take a while.