Hello!
Unfortunately, my device suffered a major mishap - Started with a few minor cracks and then somehow the screen has fully went whilst in my pocket (60% of the screen is black and the other 40% is just full of random colours and shattered pixels out of nowhere).
I've just paid my contract off and upgraded to the P20 Pro so now I've got this device in my office ready to be donated to a relative. I'm sending it off for repairs this week but I'd rather it was fully reset before I send it off.
Since the top half of the screen is unusable I'm struggling to reset it as I can't use TWRP, OS reset menu or even ADB (ADB shell gives unauthorised error as I can't swipe down to enable access to the PC.
Any one have any genius solutions? I'd appreciate it!
Thanks
And here is what I'm dealing with;
Unfortunately, my device suffered a major mishap - Started with a few minor cracks and then somehow the screen has fully went whilst in my pocket (60% of the screen is black and the other 40% is just full of random colours and shattered pixels out of nowhere).
I've just paid my contract off and upgraded to the P20 Pro so now I've got this device in my office ready to be donated to a relative. I'm sending it off for repairs this week but I'd rather it was fully reset before I send it off.
Since the top half of the screen is unusable I'm struggling to reset it as I can't use TWRP, OS reset menu or even ADB (ADB shell gives unauthorised error as I can't swipe down to enable access to the PC.
Any one have any genius solutions? I'd appreciate it!
Thanks
And here is what I'm dealing with;
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