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FYI - Unable to refresh or reset Windows 8

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cx1

Senior Member
Aug 14, 2007
211
46
I tried setting up DVBLink server (dvblogic.com) when they announced Plex channel support for live TV. Well it does not play well with Silicon Dust hardware and uninstalled it. The uninstall completely hosed my system making it unstable at best.Highly NOT recommended. For added fun it would not even let me refresh or reset.

After quite a bit of searching I came across this which actually helped. You will most likely need install disk or USB as well.

If you want to keep your files make sure you only rename the system hive.

http://support.microsoft.com/kb/2823223

Symptoms

Consider the following scenario:
•You have Windows 8 or Windows 8 Pro installed on your PC.
•Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
•Automatic Repair is unable to repair your PC and you select "Advanced options".
•After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".

In this scenario, recovery may fail and you are returned back to the main WinRE screen.


Cause

This issue may occur if the System or Software registry hives have become damaged or corrupted.


Resolution

To attempt to resolve this issue, follow the steps below.

NOTE: Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
1.After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
2.Select "Advanced options" and then select "Command Prompt".
3.If prompted, enter in the password for the user name.
4.At the Command Prompt, go to the \windows\system32\config folder by typing the following command: cd %windir%\system32\config.
5.Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001

NOTE: Renaming the Software hive will not allow you to use the "Refresh your PC" option. If you want to use the "Refresh your PC" option, only rename the System hive.

If the Software hive is also corrupt, you may not be able to use the "Refresh your PC" option.
6.Type "exit" without the quotes to exit the Command Prompt and reboot the PC back to the Automatic Repair screen.
7.After selecting "Advanced options" and then "Troubleshoot", select either "Refresh your PC" or "Reset your PC".
 
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