G710PM apn locked/greyed out

[gtFlue]

Evening all.
Forgive new if this has been asked, but i wasn't able to find any results when searching.

Seems I've joined ranks off a duped eBay shopper. Ordered a G710ULM, turns out it was a G710PM..... "Issue with title" riiight. It's GSM unlocked for all GSM carriers, but the APN setting is locked. And fails to register. Seller is willing to refund, but if i can get into the APN settings and configure for cricket, I won't care if it's from Sprint.

Any solutions, or should i refund and look for a non-Sprint version?

Thanks.

 

[gtFlue]

Really what i am looking for is someone to confirm they have an unlocked G710PM phone, not just SIM unlocked, and are able to add the correct APN settings for their carrier.

Thanks

 

[wjqzero]

*#546368#*710#---Field Test---Modem Settings---PDP Setting---[5]APN Setting

 

[gtFlue]

Thanks I'll give that a shot and see what happens

 

[gtFlue]

Ussd code running.....connection problem or invalid mom code.

 

[gtFlue]

Using ##3282# gets me into some settings, but no service code, no edit. I'm guessing UICC unlock is not the same as being "unlocked". Any firmware or software changes when using an unlock service?

 

[yoshmar]

I have the same problem.
Just bought it. Seller showed me the phone with a Cricket SIM and it work on calls, text and data.
Manage to connect to MetroPCS network but just calls and texts.
APN settings are greyed out. No way to enter a new one.

 

[ludovicien]

I have the G710EM and while I can add new APNs, I can't get rid of the now obsolete one that the phone took from my SIM card when I first fired it up. I've had LG phones before and been able to delete unwanted APNs but with this one, the fields are all greyed out. Is this not the region lock, where you have to put in an European SIM on first use?

 

[hellot1M]

I have searched the internet high and low for a solution to this issue. and have gotten nowhere. I gave my sprint g7 unlocked to a friend who is using straight talk. calling texting and data work. but no LTE. this is the same for any phone i give her and all she has to do is change the APN and everything works flawlessly. unfortunately on this phone, it wont let her add or edit an APN. Does anyone have any kind of update on this?

 

[SwamiXXX]

I just purchased the LG G7 ThinQ model LG-G710PM for $164. Same issue with the APN being greyed-out. Won't fully work with my Consumer Cellular SIM (only for text and calls, but no data). I'm wondering if it will work if I change the carrier to T-Mobile?

 

[Blitzo_14]

Hi,

I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device

Let it be Christmas everywhere

Merry Christmas

 

[Blitzo_14]

I just purchased the LG G7 ThinQ model LG-G710PM for $164. Same issue with the APN being greyed-out. Won't fully work with my Consumer Cellular SIM (only for text and calls, but no data). I'm wondering if it will work if I change the carrier to T-Mobile?

Just read my recent thread and you will be good

 

[SwamiXXX]

Hi,

I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device

Let it be Christmas everywhere

Merry Christmas

View attachment 5166401

Holy cow! I've been through major hell with the APN issue for months now and no major carrier would support the G710PM according to the IMEI compatibility check. Thank you very much! Happy New Year!!! You've saved the day!

 

[Blitzo_14]

i got a solution for u

 

[SwamiXXX]

i got a solution for u

The AddAPN worked after a few attempts when I finally entered/saved the specific APN info for my phone plan. I am now able to keep my great phone and my carrier. Imagine the complications I went through with the disabled APN screen and for months no tech person could tell me how to get around it. Now this bad-assed LG G7 ThinQ can access data! Thanks again!

 

[Blitzo_14]

u welcome

 

[Kofi-K]

Hi,

I created an account just to help out with this problem, go to google app store and install an app called AddAPN. when u do, open it, enter the required settings and save, then restart your phone n walllaaaaah,
You are all set to use your device

Let it be Christmas everywhere

Merry Christmas

View attachment 5166401

Guy you have really of great help to me thanks very much Happay New Year