General Galaxy S21 Ultra 5G (SM-G9980) | TGY/BRI/CHC | Discussions, Firmware, Updates, etc.

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donw7eed

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Dec 4, 2013
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Cairo
Samsung Galaxy S23 Ultra
back-tap action works for me fine. Camera Assistant is not supported on our phone when you open it shows pop up
Yes I tried it again and it works but needs to tap hard on the back of the phone, i tried it on another phone (A33) it works great just with light tapes.
And the Camera Assistant works on the S21 ULTRA exynos version but not work on the snapdragon version yet
 
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Yes I tried it again and it works but needs to tap hard on the back of the phone, i tried it on another phone (A33) it works great just with light tapes.
And the Camera Assistant works on the S21 ULTRA exynos version but not work on the snapdragon version yet
i noticed if you put double tap to take screenshot it works with lil delay other things it works fine. and were you able to use Astrophotography mode?
 

donw7eed

Senior Member
Dec 4, 2013
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Cairo
Samsung Galaxy S23 Ultra
December update for TGY
 

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deeplyyoung

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Feb 28, 2013
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Samsung Galaxy S21 Ultra
Can anyone confirm if they received Jio5G welcome offer and Jio5G working on SM-G9980 in India? As even after getting Jio5G welcome offer almost 2 weeks ago, still not able to use it, as per myjioapp S21U SM-G9980 is 4G device.
 

SaviourSTR

Member
Jan 2, 2022
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Samsung Galaxy S21 Ultra
Can anyone confirm if they received Jio5G welcome offer and Jio5G working on SM-G9980 in India? As even after getting Jio5G welcome offer almost 2 weeks ago, still not able to use it, as per myjioapp S21U SM-G9980 is 4G device.
Yes, it is unavailable for SM-G9980 as of now. As far as I know, Samsung will release support for Jio5G in January or February SW update.
 
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deeplyyoung

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Feb 28, 2013
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Samsung Galaxy S21 Ultra
Yes, it is unavailable for SM-G9980 as of now. As far as I know, Samsung will release support for Jio5G in January or February SW update.
Hi, Samsung India cs says contact HK cs for your query and HK cs throwing ball back to Indian cs to get jio5G SW update... Anyone know the solution for this pls?
Edit:- what an amazing answer I got from Samsung CS
 

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deeplyyoung

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Feb 28, 2013
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Samsung Galaxy S21 Ultra
I have reasons to believe it has to do with Jio and not the phone. I've had 5G issues with my phone being with Vodafone and it's been fixed.
Jio says contact OEM, Samsung India cs says contact HK cs, HK cs says contact local Samsung cs, all are just passing ball... As my jio sim immediately connecting to 5G network whenever I'm inserting it into any other 5G device, but not in SM-G9980 and it's not most important thing for me to get jio5G, as AirTel-5G just working fine, m fed-up with Samsung for many other reasons, like region wise software updates. It's just my personal opinion, so far m enjoying this device, but m damn sure my next device won't be Samsung. Btw thanks for your suggestion.
Voda surely using NSA network which is just working fine, issues with SA. My official corporate number is Voda and till now Mumbai doesn't have Voda5G network.
 

mpore14

Senior Member
Jul 25, 2012
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Samsung Galaxy S21 Ultra
Jio says contact OEM, Samsung India cs says contact HK cs, HK cs says contact local Samsung cs, all are just passing ball... As my jio sim immediately connecting to 5G network whenever I'm inserting it into any other 5G device, but not in SM-G9980 and it's not most important thing for me to get jio5G, as AirTel-5G just working fine, m fed-up with Samsung for many other reasons, like region wise software updates. It's just my personal opinion, so far m enjoying this device, but m damn sure my next device won't be Samsung. Btw thanks for your suggestion.
Voda surely using NSA network which is just working fine, issues with SA. My official corporate number is Voda and till now Mumbai doesn't have Voda5G network.
Hey there, I definitely understand the frustration. The phone should just work right out of the box without any issues considering how expensive it is.

Have you had a look at the option under
Settings > Developer Options > 5G Network Mode

Seems to me that there is a toggle for NSA/SA/NSA+SA
 
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  • 1
    March Security patch is out
  • 8
    Some exynos versions getting it i think
    all versions have received the update as usual excluding our g9980 son of internet explorer
    7
    This thread discusses about the Hong Kong (TGY) / Taiwan (BRI) / China (CHC) variant of the Samsung Galaxy S21 Ultra (SM-G9980)
    Feel free to post anything related to this variant of the S21 Ultra.


    Details about SM-G9980
    • Dual Sim (SM-G9980/DS)
    • Snapdragon 888
    • Network Bands:
      • 2G GSM: GSM850, GSM900, DCS1800, PCS1900
      • 3G WCDMA: B1(2100), B2(1900), B5(850), B8(900)
      • 4G LTE Bands: 1, 2, 3, 4, 5, 7, 8, 12, 13, 18, 19, 20, 25, 26, 28, 34, 38, 39, 40, 41, 66
      • 5G Bands: n1(2100), n5(850), n41(2500), n78(3500), n79(4700)

    Current Software Versions (Thread Updated: January 8, 2024 GMT)​

    Taiwan
    CSC: BRI
    AP Version: G9980ZHS6FWL3
    CSC Version: G9980OZS6FWL3
    Security Patch Level: 2023-12-01
    - December 2023 Security Patch.
    - Device security has been further enhanced.
    - Some apps updated
    Hong Kong
    CSC: TGY
    AP Version: G9980ZHS6FWL3
    CSC Version: G9980OZS6FWL3
    Security Patch Level: 2023-12-01
    - December 2023 Security Patch.
    - Device security has been further enhanced.
    - Some apps updated
    China (Open China)
    CSC: CHC
    AP Version: G9980ZCU6FWL2
    CSC Version: G9980CHC6FWL2
    Security patch level : 2023-10-01
    - One UI 6
    - October Patch

    Samsung Security Update Details: Security Updates
    Sammobile Link: S21 Ultra SM-G9980
    _________________________________________________________________
    Samsung Changelog Links:
    CHC: https://doc.samsungmobile.com/SM-G9980/CHC/doc.html
    TGY: https://doc.samsungmobile.com/SM-G9980/TGY/doc.html
    BRI: https://doc.samsungmobile.com/SM-G9980/BRI/doc.html
    _________________________________________________________________
    More information on Galaxy S21 Ultra Model differences
    https://www.techwalls.com/samsung-galaxy-s21-ultra-sm-g998-model-number-differences/
    _________________________________________________________________
    6
    Reading in Reddit about all the bugs in UI4 it may be an advantage that we are last. Perhaps some more bugs will get ironed out..
    6
    If I haven't received the ****ty update today, I'll flash the USA XAA snapdragon version even if my phone dead 😭.
    If I've successfully did it I'll revert, but if not I'll put my dead phone into my A** 😅
    Good luck mate... give it another day.. if this is ur daily driver, dont lose warranty just for the heck of it... its a very very expensive piece of machinery :(

    Sad that a different nations regulations prevent u from receiving critical security patches!!
    6
    BETA 5 added today to the usual folder