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Galaxy S5 with broken screen

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MarylinC

Member
Feb 1, 2019
9
0
Hi there.

Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.

The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.

If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.

If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.

Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
 

Droidriven

Senior Member
Jan 27, 2014
14,918
1
5,183
NC
Verizon Samsung Galaxy S III
HTC Thunderbolt
Hi there.

Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.

The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.

If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.

If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.

Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
If you have or can get USB debugging enabled on the device, this tool should work well for you.

https://forum.xda-developers.com/showthread.php?t=2786395

If you never personally enabled USB debugging in the system settings on your device, then it isn't enabled, which means you'll have to get it enabled somehow. There are few ways to get it enabled even with the broken screen, but it very much depends on exactly which model number your S5 is. Look in system settings>about phone>device info>model number or system settings>about phone>hardware info>model number to find your model number, or you can remove the back cover and look behind your battery to find the model number.

I'll try to help as much as your device will allow me.

But first, tell me exactly what kind of data you want to transfer.

Do you mean the usual user data such as pictures and etc..?

Or do you also mean the user settings, info for their various logins/accounts, banking info and deeper more personal or even system info?

Does the user have an active Samung account with the broken device registered in their account? If so, you can try transferring via their Samsung account.

Sent from my LGL84VL using Tapatalk
 
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MarylinC

Member
Feb 1, 2019
9
0
Thanks for replying Droidriven.

The exact model number is SM-G900F.

Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.

However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.

As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.

I am hoping to transfer as much as I can including apps and user settings, texts, etc.

My brother has not registered for a Samsung account.
 
Last edited:

Droidriven

Senior Member
Jan 27, 2014
14,918
1
5,183
NC
Verizon Samsung Galaxy S III
HTC Thunderbolt
Thanks for replying Droidriven.

The exact model number is SM-G900F.

Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.

However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.

As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.

I am hoping to transfer as much as I can including apps and user settings, texts, etc.

My brother has not registered for a Samsung account.
To enable USB debugging, you can try using one phone as a guide to go through the settings menu. On the broken phone, using the working phone side by side while copying the exact motions and touchs try navigating to system settings>about phone>software info>build number(or wherever build number is located in your device settings, it varies), tap 7-10 times really quickly on the spot where build number is located on the list, if you get it right, you'll enable developer options, from there, using the other phone as a guide, go to system settings>developer options>USB debugging and enable it.


Or, try this tool to get USB debugging enabled while in download mode, and then use Odin to flash TWRP custom recovery instead of the stock firmware as described in the guide, you don't need to flash the firmware, just TWRP if you choose to do so while you are at it, TWRP can be used to backup and transfer the data but involves flashing the other device with TWRP also.

http://www.99mediasector.com/enable-usb-debugging-locked-phone-without-access-setting/

Once you get USB debugging enabled there are options:

1) You can use the tool I linked you earlier.

2) You can use adb to backup the data that you want to keep then use adb to transfer the data to the new device, adb works through a command terminal on PC and requires no touch input, you can do everything by command line if you find/know the correct commands to do what you need, as described in the link below, but you can ignore the stuff about unlocking your bootloader.

https://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351

3) You can flash TWRP custom recovery via Odin and then use TWRP to backup the data that you want to save and then flash TWRP on the device the data is to be transferred to then use TWRP on that device to restore all of the data that you saved onto the new device, if the device that is being replaced via warranty is the exact same device and will be used by the same person, you can completely backup everything on the device and then completely restore all of it on the new device. Just verify that your bootloader is not locked before you flash TWRP, it won't work with a locked bootloader.

4) You can try using Samsung Smartswitch on PC.

Those are just the options I can think of off the top of my head, there may be some other ways, it's just a matter of what you are comfortable with or not.

If you are comfortable with one of these options, I'll try to help you through whatever you need or don't understand. If you choose the stuff that involves flashing the device(s), I need to check some specifics about your device(s) before you do so and I need to be certain you understand how the flash/backup/restore process works in order to make sure that nothing gets messed up or lost/wiped during the process.

Sent from my LGL84VL using Tapatalk
 
Last edited:
  • Like
Reactions: MarylinC

MarylinC

Member
Feb 1, 2019
9
0
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.

I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
 

Droidriven

Senior Member
Jan 27, 2014
14,918
1
5,183
NC
Verizon Samsung Galaxy S III
HTC Thunderbolt
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.

I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
Good to go, glad to help.

I thought it might, I just wasn't sure about whether USB debugging was required by SmartSwitch, I have never needed to use SmartSwitch so I'm not familiar with its ins and outs.

Sent from my LGL84VL using Tapatalk
 

MarylinC

Member
Feb 1, 2019
9
0
No, USB debugging isn't required on smartswitch.

My brother is like a kid with a new toy now that he has his phone back with all his stuff restored and working.

Thank you again.
 

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    Hi there.

    Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.

    The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.

    If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.

    If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.

    Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
    If you have or can get USB debugging enabled on the device, this tool should work well for you.

    https://forum.xda-developers.com/showthread.php?t=2786395

    If you never personally enabled USB debugging in the system settings on your device, then it isn't enabled, which means you'll have to get it enabled somehow. There are few ways to get it enabled even with the broken screen, but it very much depends on exactly which model number your S5 is. Look in system settings>about phone>device info>model number or system settings>about phone>hardware info>model number to find your model number, or you can remove the back cover and look behind your battery to find the model number.

    I'll try to help as much as your device will allow me.

    But first, tell me exactly what kind of data you want to transfer.

    Do you mean the usual user data such as pictures and etc..?

    Or do you also mean the user settings, info for their various logins/accounts, banking info and deeper more personal or even system info?

    Does the user have an active Samung account with the broken device registered in their account? If so, you can try transferring via their Samsung account.

    Sent from my LGL84VL using Tapatalk
    1
    Thanks for replying Droidriven.

    The exact model number is SM-G900F.

    Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.

    However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.

    As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.

    I am hoping to transfer as much as I can including apps and user settings, texts, etc.

    My brother has not registered for a Samsung account.
    To enable USB debugging, you can try using one phone as a guide to go through the settings menu. On the broken phone, using the working phone side by side while copying the exact motions and touchs try navigating to system settings>about phone>software info>build number(or wherever build number is located in your device settings, it varies), tap 7-10 times really quickly on the spot where build number is located on the list, if you get it right, you'll enable developer options, from there, using the other phone as a guide, go to system settings>developer options>USB debugging and enable it.


    Or, try this tool to get USB debugging enabled while in download mode, and then use Odin to flash TWRP custom recovery instead of the stock firmware as described in the guide, you don't need to flash the firmware, just TWRP if you choose to do so while you are at it, TWRP can be used to backup and transfer the data but involves flashing the other device with TWRP also.

    http://www.99mediasector.com/enable-usb-debugging-locked-phone-without-access-setting/

    Once you get USB debugging enabled there are options:

    1) You can use the tool I linked you earlier.

    2) You can use adb to backup the data that you want to keep then use adb to transfer the data to the new device, adb works through a command terminal on PC and requires no touch input, you can do everything by command line if you find/know the correct commands to do what you need, as described in the link below, but you can ignore the stuff about unlocking your bootloader.

    https://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351

    3) You can flash TWRP custom recovery via Odin and then use TWRP to backup the data that you want to save and then flash TWRP on the device the data is to be transferred to then use TWRP on that device to restore all of the data that you saved onto the new device, if the device that is being replaced via warranty is the exact same device and will be used by the same person, you can completely backup everything on the device and then completely restore all of it on the new device. Just verify that your bootloader is not locked before you flash TWRP, it won't work with a locked bootloader.

    4) You can try using Samsung Smartswitch on PC.

    Those are just the options I can think of off the top of my head, there may be some other ways, it's just a matter of what you are comfortable with or not.

    If you are comfortable with one of these options, I'll try to help you through whatever you need or don't understand. If you choose the stuff that involves flashing the device(s), I need to check some specifics about your device(s) before you do so and I need to be certain you understand how the flash/backup/restore process works in order to make sure that nothing gets messed up or lost/wiped during the process.

    Sent from my LGL84VL using Tapatalk