Galaxy Tab S5e doesn't start

[ne0n]

Hey,

I have a Samsung S5e and after I attached it to the power, it doesn't start anymore. I try a different charger, hold the power button or the power butto with the vol+ or vol- but nothing helped. My next step would be to send the device to Samsung, but I hope there is maybe on ohter option to check so I don't lost my data.

Any ideas?

best regards

 

[iceepyon]

If your device is within warranty send it to Samsung for repairs. As the only thing left to do is open it up and attempt to reboot the battery. But it sounds like maybe the Type-C port of your device has failed.

 

[ne0n]

OK, thank you very much. Its annoying, you lost all data also if the do not need to make a factory reset.