Anyone know what the return policy for gamestop is? Tablet purchased on friday, opened today (Sunday). Experiencing horrible bugs and overall unhappy with the device ... at this point I would prefer a full refund. Much rather wait for the "nexus tablet" which will most likely beat this tablet in every way possible both hardware and software wise.
Gamestop return policy?
- Thread starter chris61292
- Start date
Exchange only IMO is stupid. Its a faulty product in my eyes , and no exchange will fix it. How else would u know this without opening it
Throw it on craigslist, you will get atleast full money back and maybe even a profit.
Sent from my Galaxy S2
Sent from my Galaxy S2
Put it on eBay or CL. What you're considering faulty others seem fine with.
I wonder if i can melt the plastic wrap back on... technically it was already opened when they installed stuff on it in store ...
I just got home with my ATP/dock and turned it on to make some video's to upload to youtube and post here. I installed the update.
With over half a battery charge left it restarted out of nowhere. I said uhhhh ok. Then I started to play Riptide GP and it stutters every now and then for about 2 to 3 seconds....WTF. I'm currently on hold with the manager who is pissed off at me, trying to see what he can do about a refund. I've only had this thing for about an hour.
Is anyone else experiencing stuttering in Riptide GP and random restarts?
If you can get a refund let me know, so i have some leverage to return this POS
Wifi problems, light leaking, freezes ... etc
It took me less than five seconds to find the Gamestop return policy on their web site, so why are you asking this question? Do you want someone to make it all better? 
Bye.
Bye.
The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
What problems are you having? I haven't got my prime in yet, but I had an original transformer and a xoom so pretty comfortable with honeycomb, I might be able to help you out.The manager said the best he could do is give me a call tomorrow. I'm about to leave to go to the store and get my money back. Hopefully someone will post some good advice soon to fix the problems I'm having. Aesthetically my unit is perfect
Sent from my iPad 2
Sent from my Galaxy S2
You definitely have a dud. No random restarts, and riptide/shadowgun run great on mine. I would expect a new unit from them. Amazon didn't hesitate to set me up with a replacement order for my screen problems.
Thanks I'm leaving now to try and return it. I opened the other 2 units that had their own defects so there's no other units available for exchange.
http://google.com/search?q=gamestop+return+policy
Yes, Gamestop doesn't have a refund policy per se. That said, its policy is geared to the items it sells, which are mostly software. Hardware is an exception. If you have a defective product and you return it within a few days, you have the right to an IMMEDIATE exchange. If they don't have stock on hand. You have the right to demand a refund.
There are two ways to do this. You can go back on their busiest returns day of the year (either tomorrow the 26th or the 2nd), and make a scene. Refuse to budge until you are satisfied.
If you aren't the confrontational type, which is totally understandable, then whip out your phone and get the whole interaction on video. Get the manager's name and his statement recorded. Make sure it's date stamped. Post it on Vimeo or Youtube. This will be your indelible proof of "a reasonable attempt to return a defective product," if it goes to arbitration. Next, contact your credit card company and dispute the charge. Then, go buy at some place else.
I do not recommend palming your problem child off on some other unwitting buyer. You already have your Xmas messed up. You don't want to ruin Xmas for somebody else. Bad karma and all that.
Yes, Gamestop doesn't have a refund policy per se. That said, its policy is geared to the items it sells, which are mostly software. Hardware is an exception. If you have a defective product and you return it within a few days, you have the right to an IMMEDIATE exchange. If they don't have stock on hand. You have the right to demand a refund.
There are two ways to do this. You can go back on their busiest returns day of the year (either tomorrow the 26th or the 2nd), and make a scene. Refuse to budge until you are satisfied.
If you aren't the confrontational type, which is totally understandable, then whip out your phone and get the whole interaction on video. Get the manager's name and his statement recorded. Make sure it's date stamped. Post it on Vimeo or Youtube. This will be your indelible proof of "a reasonable attempt to return a defective product," if it goes to arbitration. Next, contact your credit card company and dispute the charge. Then, go buy at some place else.
I do not recommend palming your problem child off on some other unwitting buyer. You already have your Xmas messed up. You don't want to ruin Xmas for somebody else. Bad karma and all that.
I think gamestop is closed today as it is Christmas, might wanna try to return it tomorrow.
Sent from my Galaxy S2
i'm exchanging mine after having lag with the keyboard, light bleed (on the boot screen, but not seen during normal use), and weird issues with the screen flickering and doing this shifting thing up and down. Yesterday, all of a sudden when I would press the shift key on the keyboard, I would hear a hissing noise out of the speaker. Happened three times. Since the store I purchased it from is almost 2 hours away, I am waiting for a call back from the manager to see if they can order me a replacement and have it shipped to the non-tablet Game top where I live.
The manager opened for 4 hours today to catch up on inventory and to hand out prime reserves. I was able to return it.
Well congrats and I hope you have fun with your iPad 2. Have a great life!
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