[Getting Error while installing OTA]

ksamm97

Senior Member
Nov 1, 2016
99
4
0
jhansi
I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!
 

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Shreyas17

Senior Member
Sep 25, 2017
88
22
8
22
I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!
Flash the complete stock rom using fastboot and lock the bootloader and then update the device through OTA.
 
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shilagh

Member
Jan 8, 2018
41
10
0
I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!
Facing the exact same issue here.I think the latest stock oreo needs locked bootloader to flash
 

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echo92

Senior Member
Jan 1, 2017
3,730
1,987
223
Plymouth
No need to relock the bootloader, but you must revert back to unmodified stock firmware on your device before updating. Without seeing what error it is, it's difficult to say. A locked bootloader strictly enforces having the unmodified stock furnace, which is why an OTA update is more likely to work.

Try this:
1) download the NPJS25.93-14-18 firmware from here: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
Only use this if you have not updated to Oreo and you are still on NPJS25.93-14-18.
2)unzip the fastboot ROM, delete any old stock ROMs from your ADB folder and copy the stock ROM over.
3) assuming you had NPJS25.93-14-18 already on your device, flash the firmware with the following instructions - no need for the GPT/bootloader. Ensure you have your data backed up, as you may have to factory reset if you encounter instability.

Code:
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin 
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
 fastboot flash system system.img_sparsechunk.1
 fastboot flash system system.img_sparsechunk.2
 fastboot flash system system.img_sparsechunk.3
 fastboot flash system system.img_sparsechunk.4
 fastboot flash system system.img_sparsechunk.5
 fastboot flash system system.img_sparsechunk.6
 fastboot flash system system.img_sparsechunk.7
 fastboot flash modem NON-HLOS.bin 
fastboot erase modemst1 
fastboot erase modemst2
 fastboot flash fsg fsg.mbn 
fastboot erase cache
fastboot reboot
That should get your device into an OTA friendly state without erasing your data. If that doesn't work, I suggest waiting for the Oreo fastboot ROM.
 
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tobey_onk

Senior Member
Oct 18, 2012
217
26
0
Pune
I've custom Oreo installed on my phone. Which firmware package should I install?
No need to relock the bootloader, but you must revert back to unmodified stock firmware on your device before updating. Without seeing what error it is, it's difficult to say. A locked bootloader strictly enforces having the unmodified stock furnace, which is why an OTA update is more likely to work.

Try this:
1) download the NPJS25.93-14-18 firmware from here: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
Only use this if you have not updated to Oreo and you are still on NPJS25.93-14-18.
2)unzip the fastboot ROM, delete any old stock ROMs from your ADB folder and copy the stock ROM over.
3) assuming you had NPJS25.93-14-18 already on your device, flash the firmware with the following instructions - no need for the GPT/bootloader. Ensure you have your data backed up, as you may have to factory reset if you encounter instability.

Code:
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin 
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
 fastboot flash system system.img_sparsechunk.1
 fastboot flash system system.img_sparsechunk.2
 fastboot flash system system.img_sparsechunk.3
 fastboot flash system system.img_sparsechunk.4
 fastboot flash system system.img_sparsechunk.5
 fastboot flash system system.img_sparsechunk.6
 fastboot flash system system.img_sparsechunk.7
 fastboot flash modem NON-HLOS.bin 
fastboot erase modemst1 
fastboot erase modemst2
 fastboot flash fsg fsg.mbn 
fastboot erase cache
fastboot reboot
That should get your device into an OTA friendly state without erasing your data. If that doesn't work, I suggest waiting for the Oreo fastboot ROM.
 

echo92

Senior Member
Jan 1, 2017
3,730
1,987
223
Plymouth
I've custom Oreo installed on my phone. Which firmware package should I install?
At the moment, we only have the stock Nougat firmware to revert to - Oreo firmware doesn't seem to be out yet. However, flashing stock Nougat over custom Oreo may appear to come with some risk of losing IMEI, so be careful. You could try the TWRP flashables, be aware the stock ROM is only 32 bit.
 
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