"Ghosts" on the display

[civomt]

Hello everyone, this evening when I play with my s8 plus, i notice that when i swipe from one screen to another, there are "ghosts" goes from top and bottom of the device. The worst it is, when the bringhtness is set to center/low and bluelight sensor is on, ist that normal? I try to make a video and take the screen when I took the password. Phone is after latest update QDD, after I install it, i clear dalvik cache, after that I make factory reset. The phone after the update is little bit slower, and how i remember, befor update the antutu was showing acros 175000, now it is about 172-3000. Where can be problem?
The new video and photo what i take:
https://youtu.be/XBG1P0EqJRg

http://http://imgur.com/a/DCkpA

 

[sebarkh]

I see nothing on the pic and vid.
What ghosts?
Could you please draw in the picture and Mark the places with the ghosting?

 

[civomt]

Hello, yesterday I was in Samsung Service center, and they told me, that is normal display functionality. So I was going to the near shop and compare it to another galaxy S8+ and lets see the differences, my display is little bit purple, what i should do, they said I should wait to another update, but last update QDD im currently download and install it and the phone have still a little bit purple colors on some angles. PS: my phone is after QDD update more lagging than before, some ideas what I should do? I made Clear dalvik cache and after that factory reset.

 

[Ryland Johnson]

If you are unhappy with a device costing 1k€ then take it back, I certainly would. I am not suggesting you have a lemon but let the retailer see the problem and if you are not satisfied insist on a new mobile. Mine, so far, is fine, zero problems (touch wood). If it misbehaves it will go back as it should.

Let us know how you get on.

Ryland

 

[civomt]

So, today I was again compare it to another phone and nothing change after update, in my oponion it is hardware issue, not sw. Here some images of my display, yesterday i want go there and say i want new phone or back money, i dont have nervs for it. What do you think?
http://imgur.com/GiOUdIS
http://imgur.com/ppfvqos
http://imgur.com/6t7x5Ng
http://imgur.com/PvE0UBs
http://imgur.com/s3fj9jK
http://imgur.com/a/6rEGt
http://imgur.com/OXiFbdg

 

[MohamedYousri]

Use the red green blue test under *#0*# and check if your problem exists there

 

[Averix]

So, today I was again compare it to another phone and nothing change after update, in my oponion it is hardware issue, not sw. Here some images of my display, yesterday i want go there and say i want new phone or back money, i dont have nervs for it. What do you think?
http://imgur.com/GiOUdIS
http://imgur.com/ppfvqos
http://imgur.com/6t7x5Ng
http://imgur.com/PvE0UBs
http://imgur.com/s3fj9jK
http://imgur.com/a/6rEGt
http://imgur.com/OXiFbdg

I would suggest getting it replaced. However, if you have as much trouble showing them what the issue is as you are us, I doubt they'll swap it. You need to put up some solid color backgrounds and see what it does. The pics you're posting could just be banding in the original image. Not sure what to to tell you.

 

[civomt]

That's the problem when I try the service code and turn on the red, green, blue screen, everything looks OK. As soon as I go to the main screen or I go to the application menu, and the brightness is set to less than half, the problem is there. This is not a static picture, the "bubble" above moves. When I turn on the blue light sensor, so it's even worse, but if I give more brightness, the problem is not. Also, there is no problem in any application. It would be good to have someone who has s8 plus orchid gray, to check if have the same problem, or at least try setting the orchid gray theme. Anyway, when I compared it with the other s8, the display was more pink, and I did not notice the problem what I have.

 

[joao7458]

That's the problem when I try the service code and turn on the red, green, blue screen, everything looks OK. As soon as I go to the main screen or I go to the application menu, and the brightness is set to less than half, the problem is there. This is not a static picture, the "bubble" above moves. When I turn on the blue light sensor, so it's even worse, but if I give more brightness, the problem is not. Also, there is no problem in any application. It would be good to have someone who has s8 plus orchid gray, to check if have the same problem, or at least try setting the orchid gray theme. Anyway, when I compared it with the other s8, the display was more pink, and I did not notice the problem what I have.

I´ve same problem with the "ghost" when i try unlock

 

[sebarkh]

Believe me. I cant swe any hosting.
What I see is a dark screen where it should be dark.
I have orchid grey and I can check something for you.
PS. I checked every single picture posted here.
BTW. On yt video the animations are very slow. It looks like you turn on the specific option on the developers setting.

 

[civomt]

Hello, today I was change my galaxy. The problem is still there, but colors are more brigter now. So it is better now. Here is the new video where you can see the the display issue.

https://youtu.be/XBG1P0EqJRg

 

[civomt]

I´ve same problem with the "ghost" when i try unlock

Maybe it is just software, we should wait. But at the night it is really annoying.