Google apps not working on home wifi? Works flawless once no sim

LaosPerson

Senior Member
May 15, 2013
450
59
0
Just like the title says. My phone doesn't load the Google play store, YouTube, or maps. Everything else, all apps work fine. I did all the cache/data reset methods etc even went as far as factory reset, no avail.
The main issue is it only doesn't work on my home wifi, when connected to other people's wifi and mobile data, it works just fine to load.
To get it to work on my house wifi I have to take out the sim card and then it starts to work just fine and loads quickly without problems. The Google apps work on other Android devices on the same wifi flawlessly as well, so I'm pinning it down as a sim card issue, but how can that be? Maybe I should try to replace the sim card but I'm not sure. (Would have to have a talk with my mom as well to get it replaced due to me just being 15)
Suggestions would be appreciated.
 

phiftyopz

Senior Member
Nov 21, 2014
124
11
0
Just like the title says. My phone doesn't load the Google play store, YouTube, or maps. Everything else, all apps work fine. I did all the cache/data reset methods etc even went as far as factory reset, no avail.
The main issue is it only doesn't work on my home wifi, when connected to other people's wifi and mobile data, it works just fine to load.
To get it to work on my house wifi I have to take out the sim card and then it starts to work just fine and loads quickly without problems. The Google apps work on other Android devices on the same wifi flawlessly as well, so I'm pinning it down as a sim card issue, but how can that be? Maybe I should try to replace the sim card but I'm not sure. (Would have to have a talk with my mom as well to get it replaced due to me just being 15)
Suggestions would be appreciated.
That's weird... I don't know why a SIM card would do that... You've tried a factory reset and that didn't work... You might want to get in a chat with a Samsung representative and look into a replacement phone. Or you could try replacing the SIM card first and see if that works. Do you have an extra SIM card lying around? It doesn't even have to be activated. If you do, try inserting that SIM into your phone and seeing if that fixes the problem. If not, then I would recommend you getting a replacement SIM and/or phone.

Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
 

LaosPerson

Senior Member
May 15, 2013
450
59
0
That's weird... I don't know why a SIM card would do that... You've tried a factory reset and that didn't work... You might want to get in a chat with a Samsung representative and look into a replacement phone. Or you could try replacing the SIM card first and see if that works. Do you have an extra SIM card lying around? It doesn't even have to be activated. If you do, try inserting that SIM into your phone and seeing if that fixes the problem. If not, then I would recommend you getting a replacement SIM and/or phone.

Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
It is weird. I think I might try to download the marshmallow ROM in the general thread for Verizon and install it to start a new a new maybe there's a kink within the software itself, and it'll suck to have to get another replacement because this is my replacement lol. Assuming the install isn't too complicated and doesn't harm my phone. I'm fairly capable though since I remember my s3 days on at&t and custom romming that phone.
FYI forgot to mention I think this started happening a few days ago.
 

phiftyopz

Senior Member
Nov 21, 2014
124
11
0
It is weird. I think I might try to download the marshmallow ROM in the general thread for Verizon and install it to start a new a new maybe there's a kink within the software itself, and it'll suck to have to get another replacement because this is my replacement lol. Assuming the install isn't too complicated and doesn't harm my phone. I'm fairly capable though since I remember my s3 days on at&t and custom romming that phone.
FYI forgot to mention I think this started happening a few days ago.
Go ahead and try that, though I have been having a few problems myself with the Android 6 ROM (very minor problems, though). If that doesn't work, I would recommend you try to get another replacement.

Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
 

LaosPerson

Senior Member
May 15, 2013
450
59
0
:victory: sorry for needlessly opening a thread for this, but for some reason, the Google apps now finally work on my house wifi, strange that my phone was the only device that couldn't connect to YouTube or Google play even after a factory reset, while other Android devices worked fine (thank God for Samsung smart switch so nothing was lost in the process)
 

phiftyopz

Senior Member
Nov 21, 2014
124
11
0
:victory: sorry for needlessly opening a thread for this, but for some reason, the Google apps now finally work on my house wifi, strange that my phone was the only device that couldn't connect to YouTube or Google play even after a factory reset, while other Android devices worked fine (thank God for Samsung smart switch so nothing was lost in the process)
That's good to hear. One of the problems I'm having with the Android 6 ROM is that the YouTube app will sometimes freeze, but I probably just need to reinstall the app.

Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
 

LaosPerson

Senior Member
May 15, 2013
450
59
0
That's good to hear. One of the problems I'm having with the Android 6 ROM is that the YouTube app will sometimes freeze, but I probably just need to reinstall the app.

Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
Speaking of YouTube freeze I think it happened to me too lol