Question Google assistant: "...yes, but first you need to unlock the phone."

[stefal639]

Hi to all,
I have encounter a boring problem with op9 pro paired with bluetooth headset (more than one).
every time I said on assistant by my bluetooth headsets (aftershokx aeropex, oneplus bullets wireless Z) any commands like "call mom" "open garage Stefano" "turn on stairs light", and so on, assistant telle me to unlock phone first (????). On assistant the option of "personal results on lockscreen" and the one relative to bluetooth devices is activated, but: "[...]yes, but first you need to unlock the phone.".
on my op7 pro i try same commands without any problems. So... which is the problem?
It's very boring, expecially driving, unlock the phone to use it to make a simple call or to open my garage door.

 

[Poloasis]

+1

 

[craznazn]

Turn on smart lock -> trusted devices

 

[stefal639]

Turn on smart lock -> trusted devices

This is not the solution... Is a workaround that I don't want to use for security reasons at work.

 

[blackhawk]

Don't use the screen lock.
Treat your phone like your hand and you don't need it.

 

[stefal639]

Please reply with intelligent solution...

 

[blackhawk]

Please reply with intelligent solution...

I tried... for you, none.
You want security yet look what you're doing

 

[stefal639]

Bank, g pay and other apps want security lock to function... So it's obvious that security lock screen need to be applied.

 

[blackhawk]

Bank, g pay and other apps want security lock to function... So it's obvious that security lock screen need to be applied.

I see what you mean... sorry.
I don't use any of those apps and especially voice assistant. Bixby is even worse.

Try this:

How to Use Google Assistant Without Unlocking Your Android Phone

Tired of unlocking your Android device for some Google Assistant commands? You can turn that off.

www.google.com

 

[stefal639]

I see what you mean... sorry.
I don't use any of those apps and especially voice assistant. Bixby is even worse.

Try this:

How to Use Google Assistant Without Unlocking Your Android Phone

Tired of unlocking your Android device for some Google Assistant commands? You can turn that off.

www.google.com

It's yet activated...

 

[blackhawk]

It's yet activated...

Try clearing Goggle Play Services data.
Clear system cache.
Try a network reset (can't hurt).
You may have to delete/recreate the account if nothing else works.
Play with it... eventually you'll get it working.

 

[stefal639]

made it, also clean flash of last ota...seems that something goes wrong with assistant because the problem still stay here also before a clean install.

 

[blackhawk]

made it, also clean flash of last ota...seems that something goes wrong with assistant because the problem still stay here also before a clean install.

Check permissions, notifications and make sure no power management is enabled.
Possible conflict with another app.
Lol, sounds like it's settings could be screwed up by default.
Try searching Google for the same issue even on different makes/models as you're no alone... someone has found the solution.

 

[stefal639]

OK Google [to do that you need to unlock your phone] - Google Assistant Community

Seems that is a problem that appear randomly from 2 years (expecially on OP).

no solution from google

 

[blackhawk]

OK Google [to do that you need to unlock your phone] - Google Assistant Community

Seems that is a problem that appear randomly from 2 years (expecially on OP).

no solution from google

You can try contacting Google tech support. Occasionally they can be quit helpful... if they choose to.
A Bing search etc may yield better results.
I really try to keep my use of Google apps to a bare bones minimum.
I don't trust them... they earned it.

 

[yosry]

here is how i solve similar problem that not exactly the same but when i ask google assistance to turn flashlight for example it ask to unlock the screen 1st

1-open google app and press MORE
2-setting
3-google assistant
4-personalization
and final check every toggle on that screen (personal result, lock screen, etc. )

that should not ask to unlock the screen again check and let me know how it gose

 

[stefal639]

here is how i solve similar problem that not exactly the same but when i ask google assistance to turn flashlight for example it ask to unlock the screen 1st

1-open google app and press MORE
2-setting
3-google assistant
4-personalization
and final check every toggle on that screen (personal result, lock screen, etc. )

that should not ask to unlock the screen again check and let me know how it gose

Still don't work

 

[yosry]

Still don't work

Why it look different so you use custom rom

 

[stefal639]

Why it look different so you use custom rom

it's the latest OOS11, no custom rom. (italian language)

 

[yosry]

I am clueless did you did the voice match thing