Google contacts not showing in Contacts app

[itm]

I added a new contact to my Gmail contact list last week using the web interface at contacts.google.com. The new contact is not showing up on my V20 (recently upgraded to Oreo). My other Google contacts seem to be there. I have manually synced my Google contacts via Android Settings, and have checked that the Contacts app is set to show "All Contacts". Any idea why the new contact is not showing in the app?

 

[tube517]

Make sure your phone is syncing google contacts and is set to on.

 

[itm]

Make sure your phone is syncing google contacts and is set to on.

Yes I have the contacts option turned on under my Gmail account settings, and have manually synced from the Gmail account page in Android Settings several times
???