Question Google duo issue

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diabel52

New member
May 12, 2013
2
0
OnePlus 10 Pro
Hello all,

I was wondering if I'm the only one having problems with Duo on my OnePlus 10 Pro ? During a conversation it keeps freezing/stuttering and there is a delay in the video call (a second or two). The issue goes away after restart but few hours later it is back. I know that there was an issue on previous 1+ devices like 1+7 Pro and usually disabling the Video colour enhancer resolved the issue but I don't have it enabled so it's not helpful in my case.
Anyone else having the same issue ? Any solution/advice ?

Thanks in advance
 

hazopoulis

Member
Dec 20, 2010
42
3
It's not a server issue. I experience the same problem too. It happens whenever you're having a call through wifi. A temporary fix is to do a reboot. I think after the reboot it comes back after half an hour or so. I saw as an answer suggested for previous models to clear the saved networks. That did solve it but only for a while, plus it's a major inconvenience.