Google duo video freeze

[lordjan1986]

Like the title says, if i call someone with google duo, the video freezes of the person i cal..they see me normal. The audio continues ..is it just me or does someone else have this issue to

Kind regards

 

[easyguy]

Been using Duo daily and no issue here, maybe network issue? camera issue?

 

[lordjan1986]

Been using Duo daily and no issue here, maybe network issue? camera issue?

Nope no network isseus, and camera is working fine, it works with messenger and whatsapp..

 

[easyguy]

Nope no network isseus, and camera is working fine, it works with messenger and whatsapp..

Try uninstalling the app and reinstalling it.

 

[Greenforty1]

Same issue here. Had it on my Oneplus 6 as well. Didn't have it with my Oneplus 7 pro at first, but after having to reset my phone (for Oneplus customer support) it also occurred on my Oneplus 7 pro, so I think a reset could fix it

 

[lordjan1986]

Try uninstalling the app and reinstalling it.

I have done that..no luck..

 

[lordjan1986]

Ok, i figerd it out, if you enable video enchancer the video freezes in duo...now its all fine after i turned it off

 

[blinde]

Ok, i figerd it out, if you enable video enchancer the video freezes in duo...now its all fine after i turned it off

Where can I find this setting? How to turn it off?

 

[whatthekj]

Where can I find this setting? How to turn it off?

Just search 'video in settings' it should pop up.

 

[lordjan1986]

Where can I find this setting? How to turn it off?

Of you go to settings--->display, you see it under the screen resolution..

Just search 'video in settings' it should pop up.

You beat me to it?

 

[Deacon-Frost]

Ok, i figerd it out, if you enable video enchancer the video freezes in duo...now its all fine after i turned it off

Thanks for that hint. I was wondering too about these problems because I never faced it before on OP6.