Google pay on Ultra

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FUXAS

Senior Member
Oct 14, 2010
65
2
28
Vilnius
Hello,

Is gpay working for you? Tried with gpay open - no reaction when holding near the bank terminal. Tried from home screen - the same. Previous devices like s9, note9 worked fine. Now I cannot find the reason
 

y2whisper

Senior Member
Aug 17, 2006
2,482
274
153
Toronto
I'm having an issue with google pay where it keeps telling me I moved the phone too fast. even though it hasn't moved. I haven't been able to get it working as of yet.
 

UberPishy

Member
Sep 21, 2017
35
7
18
Glasgow
Has anyone here managed to fix a broken Google Pay on the N9860?

I contacted Google Pay support and they're saying the configuration appears ok but the terminals aren't communicating back to the phone. I have tried changing the secure element to all three options, removing and adding the cards again. This all worked on my previous Note 8 so it seems to be a problem with the N9860 and not my cards/banks.
 

edward78

Member
Nov 7, 2017
22
7
3
Google Pay not working fix

Hi
If your Google pay isn't working try these 2 options:
1. Uninstall google pay and re-add the payment method (card) even if you already see the card is there
2. I think this is most probably issue:
When you go to NFC settings in your Samsungs settings not Google Pay app, you'll see "tap and pay",this option will be activated as your nfc is on,tap on the writting and on the bottom of the screen you will see 2 options,left is Payment and right is Others. Tap on "others" and you'll see 2 options: first is Nearby(tap 2 phones to transfer photos/data) and 2nd is Google Pay,make sure that is SELECTED.
Once I selected that option, Google Pay worked.

I contacted Google before, but their brilliant support team and account specialists couldn't figured it out
 

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Last edited:

UberPishy

Member
Sep 21, 2017
35
7
18
Glasgow
Hi
If your Google pay isn't working try these 2 options:
1. Uninstall google pay and re-add the payment method (card) even if you already see the card is there
2. I think this is most probably issue:
When you go to NFC settings in your Samsungs settings not Google Pay app, you'll see "tap and pay",this option will be activated as your nfc is on,tap on the writting and on the bottom of the screen you will see 2 options,left is Payment and right is Others. Tap on "others" and you'll see 2 options: first is Nearby(tap 2 phones to transfer photos/data) and 2nd is Google Pay,make sure that is SELECTED.
Once I selected that option, Google Pay worked.

I contacted Google before, but their brilliant support team and account specialists couldn't figured it out

Another fix... None of the above worked for me and Google support couldn't help either.

I had my giffgaff SIM in slot 1, tried all sorts of stuff for weeks and nothing worked. Eventually I put an O2 SIM into slot 2 and added my cards, problem solved! After a successful transaction, I was then able to remove the O2 SIM and just leave the giffgaff one in and it still works.

I don't know if the problem was the giffgaff SIM, the slot it was in or something else but I honestly tried the above and so much more to no avail. If you're having issues, try swapping SIM slots or put a second SIM in.