Google Play Movies HD playback does not work with Z2 Tablet either

[dsfdfsdfs]

I was hoping this tablet would support HD playback in Google Play Movies (since my Xperia Tablet Z doesn't - should have went with Note 2014), but no such luck, apparently.

A UK reddit user who got their Z2 Tablet already checked it and got the "HD playback not supported" message :/ (the message is shown in the quality selection dialog you get when purchasing a movie that can be both rented and bought - you can also look for a "HD" button in the lower-right corner when playing back a paid HD movie).

Maybe they might make it work afterwards, but since Tablet Z and all/most other Xperia devices don't support it either, I'm not holding my breath...

 

[dsfdfsdfs]

Sony support said to me that HD should be supported in Google Play Movies, though.

So I'll probably order it from them, then, they pretty much will have to either fix it or refund me if it doesn't actually work...

 

[davexeno]

Sony support said to me that HD should be supported in Google Play Movies, though.

So I'll probably order it from them, then, they pretty much will have to either fix it or refund me if it doesn't actually work...

Rented hobbit: desolation of smaug, playback appears to be in hd. Options are certainly there.

 

[dsfdfsdfs]

Rented hobbit: desolation of smaug, playback appears to be in hd. Options are certainly there.

I have that same option on my non-HD-supporting devices as well. But do you have the the red HD button in the lower-right corner (right side of the total playback time) during playback as well? And/or is the actual download size bigger (1. click the pin to start download, 2. look at notification bar for the file size) when you have selected the HD option in your screenshot compared to SD option? (SD movie downloads are typically less than 1GB)

I will only get mine next week...

 

[davexeno]

I have that same option on my non-HD-supporting devices as well. But do you have the the red HD button in the lower-right corner (right side of the total playback time) during playback as well? And/or is the actual download size bigger (1. click the pin to start download, 2. look at notification bar for the file size) when you have selected the HD option in your screenshot compared to SD option? (SD movie downloads are typically less than 1GB)

I will only get mine next week..

Just checked what you suggested. The download size is 0.8gb which certainly isn't hd. Playback now I have looked at it closely isn't hd either, nor do I have a hd notification during playback. I did however originally chromecast the rental and that did stream in HD via the chromecast.

Anything else if want me to check just ask

 

[dsfdfsdfs]

Just checked what you suggested. The download size is 0.8gb which certainly isn't hd. Playback now I have looked at it closely isn't hd either, nor do I have a hd notification during playback. I did however originally chromecast the rental and that did stream in HD via the chromecast.

Anything else if want me to check just ask

Too bad. I guess I'm going to have fun with Sony customer service next week, then.

 

[davexeno]

Too bad. I guess I'm going to have fun with Sony customer service next week, then.

Does their own store even do hd?
http://imgur.com/lDuQwQ6

 

[dsfdfsdfs]

No idea about Sony store, we don't have it here.

Anyway, I got my Z2 Tablet now, and Google Play Movies HD didn't work (as expected), and messaged customer service.

One thing I noticed is that the Z2 Tablet has Widevine DRM Security Level 3 ( http://source.android.com/devices/drm.html ), which I guess is not high enough for Movies (dunno if they require Level 2 or Level 1, though).

 

[davexeno]

No idea about Sony store, we don't have it here.

Anyway, I got my Z2 Tablet now, and Google Play Movies HD didn't work (as expected), and messaged customer service.

One thing I noticed is that the Z2 Tablet has Widevine DRM Security Level 3 ( http://source.android.com/devices/drm.html ), which I guess is not high enough for Movies (dunno if they require Level 2 or Level 1, though).

I just spoke to Sony Mobile support, they told me the device isn't officially released yet and doesn't get officially released until may. So when that happens hd playback support will be certified.

Daniel: We have not had a confirmed date incase it needs rescheduling but at this time its shceduled for Early May, sorry for the inconvenience.

Google Support basically told me the same thing, the device has to be certified to play hd movies regardless of its specs or software. Something the manufacturer has to do, Sony Mobile.

 

[dsfdfsdfs]

For me Sony Mobile support said that DRM protected HD content is not supported, but that they would pass on the request/wish.

They didn't know anything about any certification when I asked.