Google Play Music Bug

[brh0003]

There's a bug I've encountered on Google Play Music that has been driving me crazy. Any time I'm streaming songs it won't change songs at the end and the clock ticks past the end of the song, as shown in the attached screenshot. It also starts repeating random sections of the songs.

I'm running Nottachtrix 2.3.0 and have tried wiping the Google Play Music data a couple times. Anyone else experience this or find a fix for it?



Sent from my MB860 using xda app-developers app

 

[Nathan2]

Yes! This is driving me nuts as well. I first observed it on my Atrix running CM 7.2.0, and see the same thing on another Atrix which is 100% stock, never been rooted or flashed, just the OTA updates.

Funny enough, it seems to only affect tracks from the Play store and All Access. It also doesn't matter if I stream them or pin them first. But, it has no problem with random mp3s that didn't come from Google, including the ones bought from the Amazon MP3 app! Haha.

Google didn't want to help me based on the "unauthorized" software of course, nevermind that the Moto crap they recommend makes the phone completely unusable. Anyway, maybe I can get them to take another look now that I have the stock rom doing the same thing...

edit: tried factory reset on the stock Moto phone, and wipe /data through ClockworkMod on the CM7 phone. Neither helped.

 

[jpark623]

I'm having the same problems as you guys but I'm on the Motorola Photon. However, my All Access plays only starts skipping after the screen is turned off. I also thought that the problem was due to custom rom installation but reverting back to stock did not help. Wondering if it's inherent to Motorola Tegra2 devices...

 

[vhcolombo]

For me this problem not appear.

 

[newbuss]

I had something like this when using the librevox app.

Sent from my MB860 using xda app-developers app

 

[Nathan2]

I got some traction with Google Play Support now, they're asking for detailed logs. I will update if anything comes of it of course.

 

[brh0003]

Any news or other users experiencing this? I really wanna keep All Access but won't pay for the service unless I can find a fix for that.

I would like to try to contact Google about it but I'm not sure where to go. Any suggestions?

Sent from my MB860 using xda app-developers app

 

[Nathan2]

You can use the "Contact us" button on this page:

Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.

They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.

 

[dinsaurabh123]

I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??

 

[brh0003]

I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??

Unfortunately no, it is still an issue for me and my 30 day trial ends today. Will be unsubscribing today until they get it fixed (can test with streaming music that I own).

Sent from my MB860 using xda app-developers app

 

[bayles]

Not to "me too" but me too

I can confirm this on TopSmarts 1.3 Final, rooted (obvs) and unlocked bootloader+cwm.

Been an issue for a long time, but now super annoying because I signed up for Google All Access. If there is anything I can do to help please PM me.

 

[purple_shaman]

You can use the "Contact us" button on this page:

Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.

They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.

I guess nothing further came of this?

I'm having the same issue on NottachTrix 1.3.1 and have tried every workaround I can think of.

Shaman

 

[micneeley14]

Still an on-going investigation I guess. I'm am still seeing the issue and have tried everything as well. I get an email from Google Support every few weeks asking the same questions from a different person, so it's stuck in limbo somewhere. I've offered logs but no one seems to want to look. I'll attach a screenshot with the bug displayed on screen.

Motorola XT926 (Verizon Razr Maxx HD)

 

[Nathan2]

Same here, they seem to have given up. They did give me a refund for the All Access but that's small consolation, I actually wanted to use it