Google Voicemail Not Working

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rift999

Senior Member
Jan 3, 2012
224
21
For some reason my voicemails are not being sent to my google voice even though it shows that it is set up properly. Does anyone else have this issue? I am stock/rooted on att.
 

SpookyTunes

Senior Member
Aug 12, 2009
328
100
New York City
Google Pixel 4 XL
First check:
Phone -> Settings -> Call forwarding
and make sure your Google Voice number is listed under the 3 conditions. This is what sends the calls to GV. If your carrier number is there, try using the GV settings page on the web to turn it off, then turn it back on. If it still does not work, check with your carrier that "Call Forwarding" is supported on your plan. Many Pre-Paid plans do not support this.

Also check:
Phone -> Settings -> Voicemail
This is the number your phone calls when you press and hold 1 to dial your voicemail.
 
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rift999

Senior Member
Jan 3, 2012
224
21
First check:
Phone -> Settings -> Call forwarding
and make sure your Google Voice number is listed under the 3 conditions. This is what sends the calls to GV. If your carrier number is there, try using the GV settings page on the web to turn it off, then turn it back on. If it still does not work, check with your carrier that "Call Forwarding" is supported on your plan. Many Pre-Paid plans do not support this.

Also check:
Phone -> Settings -> Voicemail
This is the number your phone calls when you press and hold 1 to dial your voicemail.
Yeah the call forwarding is not set up right. When attempting to change I get an error "unexpected response from the network." I know my plan supports this because I had it set up on my old phone. Looks like I will have to call customer support. Thanks for your help!
 

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    First check:
    Phone -> Settings -> Call forwarding
    and make sure your Google Voice number is listed under the 3 conditions. This is what sends the calls to GV. If your carrier number is there, try using the GV settings page on the web to turn it off, then turn it back on. If it still does not work, check with your carrier that "Call Forwarding" is supported on your plan. Many Pre-Paid plans do not support this.

    Also check:
    Phone -> Settings -> Voicemail
    This is the number your phone calls when you press and hold 1 to dial your voicemail.