General Green tint on OLED

skinnypupp · Jun 8, 2021

Update: Fixed October 2021 with update 62.0.A.3.131

I'm probably one of the few people who has their 10 iii already since it just arrived yesterday, but on my first day I noticed a green bias in the colour. I was able to correct that with temperature setting (going high with blue and medium with red and leaving green at 0) but when the brightness was lower at night I noticed a green tint and the contrast was a bit washed out. When the brightness was set all the way to 0 the screen was completely washed out.

I don't noticed it today, but I'll take another look tonight in the dark.

Just something to look out for if you're shopping for this phone.

Meloferz · Jun 17, 2021

skinnypupp said:
I'm probably one of the few people who has their 10 iii already since it just arrived yesterday, but on my first day I noticed a green bias in the colour. I was able to correct that with temperature setting (going high with blue and medium with red and leaving green at 0) but when the brightness was lower at night I noticed a green tint and the contrast was a bit washed out. When the brightness was set all the way to 0 the screen was completely washed out.

I don't noticed it today, but I'll take another look tonight in the dark.

Just something to look out for if you're shopping for this phone.

Probably just your phone is faulty, just claim warranty

skinnypupp · Jun 17, 2021

Meloferz said:
Probably just your phone is faulty, just claim warranty

Nope, everyone who owns the phone is reporting this.

It's a design flaw. The question is, can it be fixed with a software update? If not, will it be fixed with a hardware revision?

ShadyTurtle334 · Jun 18, 2021

Mine came yesterday and yes, this phone Has some serious issue with color banding at low brightness. Also some ghosting? Overall it does not look as some high quality screen, i saw better LCDs.

R+x · Jun 19, 2021

Agree, not just banding and colour tint, but also black level. It looks like the pixels never really truly turn off.

Contrast improves at higher brightness, but still no Oled blacks, it's more like a high quality IPS panel.

Holding all data transfer and actively watching this thread. Quite a shame, I was so hyped and jumped by instinct.

Take care you guys.

R+x · Jun 19, 2021

Okay, I'm back. In my way of testing...
Drag all sliders max min and shock the system lol. It seems this is just a software bug.

The display controller has some glitchy work.

Set a black wallpaper, sit in a dark room. Try being wild with the sliders and then return to normalcy.

You will see the bezels fade away to oblivion. Dark like it's off. The grey cast will reappear sometimes on unlocking the phone.

Let me know if you wanna see my settings.

ShadyTurtle334 · Jun 20, 2021

So it seems that everyone is affected. I have found a few threads on Reddit, some folks recommend, as workaround, trying OLED saver app. Will try that trick with "shocking system"

https://www.reddit.com/r/SonyXperia/comments/nwjz8l

R+x · Jun 20, 2021

Hey thanks for posting that link.

The App does work. But much like changing other settings...it reverted back to trash after unlocking.

I just hope this is fixable via SW, it's not like the panel can never show its "true colours". We just have temporary workarounds. I hope there is a permanent SW fix.

MicDanPi · Jun 21, 2021

I have the same Problem, got mine in Germany this Friday.
Black seems never to get really black, also at max brightness it seems not really black like i know from my old phone (but better then on low). In minimum brightness then there ist terrible image. Black is definetly not black and in a movie with black or dark content, everything turn pixelated an green, its impossible to watch a movie. It looks lke watching a movie dowloaded illegaly with super low resolution. Tried with LUPIN on Netflix. In dark scene impossible to wahch. Also sample movies on Youtube. Looks like the image posted upsite.

Edit: @ R+x can you show your setting?

ShadyTurtle334 · Jun 22, 2021

I got refund, so im bailing out of here. Good luck and i hope for quick and problem solving software update for you guys.

R+x · Jun 26, 2021

Same, refund and onto 5ii.
It's just such a peace of mind to know that a screen is of the intended quality. Not sure Sony would even fix midranger via SW.

Such a shame, 10iii looked to be a terrific phone.

R+x · Jun 26, 2021

MicDanPi said:
I have the same Problem, got mine in Germany this Friday.
Black seems never to get really black, also at max brightness it seems not really black like i know from my old phone (but better then on low). In minimum brightness then there ist terrible image. Black is definetly not black and in a movie with black or dark content, everything turn pixelated an green, its impossible to watch a movie. It looks lke watching a movie dowloaded illegaly with super low resolution. Tried with LUPIN on Netflix. In dark scene impossible to wahch. Also sample movies on Youtube. Looks like the image posted upsite.

Edit: @ R+x can you show your setting?

You wanna go to display settings, drive it to Max brightness. Be wild here, go min max real fast and settle finally at max. Then quickly toggle between the display modes. Fast tap on Colour boost multiple times. It worked for me.
Opening the camera app also helps. It's one of the few areas where the interface is pitch dark.

Both work only till you keep the display above 75% and till you the phone remains unlocked.

R+x · Jul 1, 2021

So yesterday I got a call from the Sony Store. A bug fix was issued to fix the Screen Colour shift, Micro flicker and Oled Black problems.

Need to go see for myself, if it was just hot air.

Sticking to my X5ii though.

combinedfleet · Jul 1, 2021

This appears to be a a software or firmware issue, rather than faulty hardware. I can consistently and reliably "fix" this (until the next time I lock/unlock the screen) by launching an app from the whitelist in

Code:

com.sonymobile.displaybooster

while the screen's brightness is set to maximum and either having your color gamut set to "Original mode" or having the "Video image optimization" option set to enabled.
This is a bit of a dense statement, so let me rephrase.
Each time you turn on the screen, you'll get the green tint. To get rid of it, you should go into the display color gamut settings and either choose the "Original mode" or enable "Video image optimization" (this only has to be done once).
With this config in place, you can fix the green tint by setting your brightness to maximum and launching an app from the list, and that's it - after this trick you'll get perfect display quality even at the lowest brightness setting.

For reference, here's the whitelist:

XML:

<booster_setting>
    <target_package>
        <package_name>com.sonyericsson.album
        </package_name>
        <hashed_signature>FF61EDA8F583DF412C5DFF08D5575A9976F25CE63B9E06CE2BC48FC44968FBCF
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sony.tvsideview.phone
        </package_name>
        <hashed_signature>4276919680F4ABA6D41924031C20AC2624FEEA5E8EC68A36529B2ACB664D911E
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.google.android.youtube
        </package_name>
        <hashed_signature>3D7A1223019AA39D9EA0E3436AB7C0896BFB4FB679F4DE5FE7C23F326C8F994A
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.google.android.videos
        </package_name>
        <hashed_signature>3D7A1223019AA39D9EA0E3436AB7C0896BFB4FB679F4DE5FE7C23F326C8F994A
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.google.android.apps.photos
        </package_name>
        <hashed_signature>3D7A1223019AA39D9EA0E3436AB7C0896BFB4FB679F4DE5FE7C23F326C8F994A
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.amazon.avod.thirdpartyclient
        </package_name>
        <hashed_signature>2F19ADEB284EB36F7F07786152B9A1D14B21653203AD0B04EBBF9C73AB6D7625
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.netflix.mediaclient
        </package_name>
        <hashed_signature>363863596EA99241EB71B1A985553AA604DE3EA3C5F0C546742390E682164E6B
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.netflix.mediaclient
        </package_name>
        <hashed_signature>DFABBEB86AD8E315EA19BB022993166C9A701F7879C0B8D98B4D94F988B0A5BE
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonymobile.colorgamut
        </package_name>
        <hashed_signature>FF61EDA8F583DF412C5DFF08D5575A9976F25CE63B9E06CE2BC48FC44968FBCF
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.playstation.video
        </package_name>
        <hashed_signature>69D3595A7EFEC5818E299C6C8D71B06F701A07A49ED77401F022E5F738723FE4
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.dazn
        </package_name>
        <hashed_signature>B435100EFE3E10B4B9F990C7ABF2A12BD83D024B405CB308350AAB8950D57732
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonyericsson.android.camera
        </package_name>
        <hashed_signature>BA96BD54B5E71823644C826309AB4B2AAF2543021779E40D46F5A151BDCE4F62
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>jp.co.nttdocomo.dtv
        </package_name>
        <hashed_signature>6CE0AAD7C09B4491B9E581AF45674F8C73C79C947B70092ED29178876778B38A
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonymobile.cinemapro
        </package_name>
        <hashed_signature>BA96BD54B5E71823644C826309AB4B2AAF2543021779E40D46F5A151BDCE4F62
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonymobile.cinemapro
        </package_name>
        <hashed_signature>BC01A8CD9E5D87854F6DC4C84AED49EDC34AC196C00B89623CEA6CCBBDEA627B
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonyericsson.album
        </package_name>
        <hashed_signature>6339375AC295CB0CD22811B97ACCD40104BD4A0185D4DD2289B81860C15D623C
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonyericsson.android.camera
        </package_name>
        <hashed_signature>BC01A8CD9E5D87854F6DC4C84AED49EDC34AC196C00B89623CEA6CCBBDEA627B
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonymobile.extmonitorapp
        </package_name>
        <hashed_signature>BA96BD54B5E71823644C826309AB4B2AAF2543021779E40D46F5A151BDCE4F62
        </hashed_signature>
    </target_package>
    <target_package>
        <package_name>com.sonymobile.extmonitorapp
        </package_name>
        <hashed_signature>BC01A8CD9E5D87854F6DC4C84AED49EDC34AC196C00B89623CEA6CCBBDEA627B
        </hashed_signature>
    </target_package>
</booster_setting>

In my experience, com.sonyericsson.album works best because it exposes the activity
com.sonyericsson.album.video.player.PlayerActivity which is convenient because it plays a video and then exits immediately. So I've implemented a hacky workaround in Termux which basically boils down to cranking the brightness up to maximum, opening a very short video which consists of a single black frame using said activity and then setting the brightness back to normal. Termux then allows you to add such a script to your home screen, which means now you just have to tap the icon after unlocking your phone to fix the display.
Here's the script:

Bash:

#!/data/data/com.termux/files/usr/bin/bash
termux-brightness 255 && sleep 0.5s &&  am start --activity-exclude-from-recents -a android.intent.action.VIEW -d /storage/emulated/0/Download/vid.mp4 com.sonyericsson.album/.video.player.PlayerActivity && termux-brightness auto

(Replace the path to the video file with a path to a suitable video file, I'll attach mine to this post for convenience)

Hopefully a real fix is delivered by Sony in the next firmware update.

MicDanPi · Jul 3, 2021

Tried with the YouTube App.. It works like you described. I opened YouTube. Set max brightness, than back to lowest and everything gets black. After its black you can also change Image Mode. It stays so still you Lock/unlock Screen.. but activating black Screen possibile only with originale Mode or with activated Video optimization. Thanks.

skinnypupp · Jul 9, 2021

dupe post, forum doesn't let me delete it for some reason

skinnypupp · Jul 9, 2021

combinedfleet said:
Termux then allows you to add such a script to your home screen

Could you tell me how to do this? I don't really do anything like this on my phone, but I'd like to try it as a workaround that is more native than using OLED Saver

R+x · Jul 9, 2021

They have issued a software update. And it fixes the problem natively.

skinnypupp · Jul 9, 2021

R+x said:
They have issued a software update. And it fixes the problem natively.

62.0.A.3.56 is a security update, it has not been fixed.

combinedfleet · Jul 9, 2021

skinnypupp said:
Could you tell me how to do this? I don't really do anything like this on my phone, but I'd like to try it as a workaround that is more native than using OLED Saver

Here's a guide: https://wiki.termux.com/wiki/Termux:Widget
So basically save the script under $HOME/.shortcuts/tasks and add a Termux widget to your home screen. The file name determines what the home screen shortcut will be labeled as. I named mine "Display fix".
If you need further guidance, just ask.

General Green tint on OLED

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