I have a Verizon GS5 that has been towelrooted on 4.4.4 for close to 2 years. It's worked ok, but I've started seeing various issues that required a factory reset. Since I'm back to no settings, I was thinking updating the OS would be a good idea. I would like to move to either Lollipop or Mashmallow but it looks like the latter may be a problem with my phone (CID 11 and Verizon) while keeping Knox 0x0.
I'm having a problem following the guide that I've found here:
https://www.androidinfotech.com/2016/07/root-samsung-galaxy-s5-sm-g900v-verizon.html
The issue is that I can't get the phone to connect to my PC for Kies or ODIN. It fails to load the MTP driver for my GS5 but works fine with my wife's GS5. Hers is stock Lollipop or Marshmallow and mine is still on JB but is rooted.
I guess what I'm wondering is what my options are. Should I remove root so that I can hopefully connect to the PC to transfer the files over and updating? Or, is there something else I should try first? I haven't worked on many phones and I'm a little nervous about doing something irreversible at this point. I don't know that I need Knox at 0x0, but since I can't get back if I trip it, I'd rather not trip it.
I'm having a problem following the guide that I've found here:
https://www.androidinfotech.com/2016/07/root-samsung-galaxy-s5-sm-g900v-verizon.html
The issue is that I can't get the phone to connect to my PC for Kies or ODIN. It fails to load the MTP driver for my GS5 but works fine with my wife's GS5. Hers is stock Lollipop or Marshmallow and mine is still on JB but is rooted.
I guess what I'm wondering is what my options are. Should I remove root so that I can hopefully connect to the PC to transfer the files over and updating? Or, is there something else I should try first? I haven't worked on many phones and I'm a little nervous about doing something irreversible at this point. I don't know that I need Knox at 0x0, but since I can't get back if I trip it, I'd rather not trip it.