[GUIDE] Continuous restart / bootloop fix for Philips Android TV with Wipe Data Tool

[Adiiiii88]

Hi!

Can anyone tell me where to find wipedatatool QV14.1ELA.zip, cause I can not find the download link in the first post!?

Many thanks

 

[dfani511]

QM163E wipedatatool

 

[usbuzzer]

Hi guys. I’m stuck in the loop with my 43PUS6501 from 2016.

Timeline:
1. It got stuck around 1 year ago, wipedatatool helped, I turned the wifi off and it’s been working great with my Apple TV with Android 8 onboard.
2. I upgraded to the latest firmware, tried out wifi, still causing problems (tv automatically restarting), so switched it off, and everything was fine.
3. One month ago I turned the wifi on, it restarted after a few minutes, and it’s stuck in the loop ever since.

I’m pretty sure wifi is the problem and turning it off forever would solve the issue. But I can’t fix the loop this time.

Things I’ve tried:
1. Wipedatatools and alternatives from different sources. Some got aborted, others worked and were successful. Changed nothing, still in the loop.
2. Installing different versions od software from Toengel’s site via „Update with SD card”. Installations were successful, but the firmware version stayed the same.
3. Upgrade_tool for four different firmwares (two Android 7s, two 8s). All of them successful, firmware version changed, but the loop has not been fixed.
3. Wipdedatatools after changing the software, no changes,

Is there anything left for me to try? I was thinking about downgradig to Android 6 or 5, but I can’t find upgrade_tools for them and it also doesn’t seem like different versions of software change anything. Another thing was to try disconnecting the network card physically inside the tv, but I’m not sure it’s possible and if it would be of any help. Any other ideas?

Thanks from the mountain!

 

[Toengel]

Hi,

did you try the upgrade_loader ?

[email protected]

 

[usbuzzer]

Hi,

did you try the upgrade_loader ?

[email protected]

Hi! Yes, that’s what I meant by upgrade_tool, sorry for the mistake.

 

[R3PUS]

Hey guys I need help.
My 55PUS8809 is on Bootloop. 99% its the software.
I cant reach the System Recovery with the joypad. The upgrade loader also dont work.
Also i cant see the TV with ADB...
Can someone help me ? I dont want too throw him away.

 

[Toengel]

Hi,

there is not upgrade_loader for 2014. In recovery mode:
- wipe cache
- isntall 10.170 firmware (from SD)

[email protected]

 

[R3PUS]

I cant reach the recovery mode with the joypad. How can I get in ?

 

[Toengel]

HI,

press joypad down and hold it and plug in power cord in parallel (still press down the joypad).

[email protected]

 

[R3PUS]

didnt worked for me. still Bootloop

 

[Onedayflie]

Ia have a 43pus6412, after an update. TV shutted down... No led... and it won't come on.
I checked the power board... that works ok... The mainboard processor gets warm too...
Can't find the tv on wifi or cable.
Tried the standard things discribed on the philips helppage.
A new firmware didn't help neither, and the downgradepack provided bij the philips helpdesk that you can't download normally didn't work either.
The outsourced repairdesk said they need to switch the mainboard..

Because i cant boot my tv i think it's the bootloader that's got corrupted... am i right? And is there a way to flash this by maybe the servicepins?

 

[Toengel]

Hi,

did you receiver the upgrade_loader.pkg for your TV?

[email protected]

 

[Onedayflie]

Hi,

did you receiver the upgrade_loader.pkg for your TV?

[email protected]

Yes i tried that file too, but no luck.
(i used the one from your site, thanks for your contribution to the scene btw )

 

[Charleschet]

Hi there,
I have an old Philips 2013 22pfl4208t/12 Smart TV with a 715g5713-m0f-000-005k motherboard which I have been using for my desktop for over 4 years now and it has been fantastic.
Today I tried updating the TV's software from over ethernet after getting a notification promt on the screen which ended up going t*ts-up as soon as it started, it restarted, and turned off and there was no response for an hour!

Now, as soon as you plug in the TV to a power socket, it boots itself up, it goes onto TV mode for 5 secs before turning off and restarting all over again. I cannot access anything as it turns itself off 5secs after botting onto the tv section, I've removed my remote batteries, checked the motherboard for any damage, tried to find out what the system boot (recovery) buttons are and am still not sure, tried all the files I could find on this forum and stuck them on a usb to attempt to either update or wipe the TV but I just cannot figure out what to do as it is not responding to any of it at all.

I've spent the majority of the day trying to try solve what could be wrong with it, I've called philips customer care for support but they could not offer anything after being on the phone for about 3hrs, the only answers or solutions I can find else where on the web is to make it a paper weight and never buy a philips tv again which is obviously not what I want to hear as it's been such a helpful asset to me!

If any support or advice can be oftered, I'd be ever so grateful!
My many thanks,
Charles

 

[adbxda]

I tried almost everything but the only thing that worked even stucked in bootloader mode was this:

Download the firmware for your model from: Firmware-Archive (German language). Take the full Firmware from "Upgrade_Loader" link (The others are only updates)

• format a small USB stick (max. 8 GB) with FAT32 (MBR, not GPT)
• unpack the downloaded ZIP archive and copy “upgrade-loader.pkg” (and possible other files) to the root of the first partition of the USB-Stick
• unplug power cord of TV, remove all cables (also CAM / CI modules)
• insert USB stick into a USB-2.0 port (black = USB 2.0, blue = USB 3.0)
• replug power cord, but do not press any key – TV should start the installation procedure automatically (If it does not start automatically try to switch it on with the remote controller)
• if done, remove USB stick
• make factory reset if not automatically done (Settings > All settings > General Settings > Reinstall TV)

If this does'nt help you propably will need a new mainboard or at least to go to a Phlips Service point which are the only ones that have a "ComPair" tool

This guide should work for almost all models from Philips

 

[Charleschet]

Hello adbxda,
Thank you so much for you advice!

Unfortunately I have not made much progress on the website as it seems there is no update loader for my model, I don't know?
For my model of TV, I had to search about on the Firmware-Archive page and one link I found took me to this webpage -> "https://toengel.net/philipsblog/2013/02/22/philips-2013-alle-informationen-zur-4208er-tv-serie/" and then I searched for the TV's model number on the webpage [cmd+f/ctrl+f --> "22pfl4208t/12"] where it took me to a firmware update page "https://www.p4c.philips.com/cgi-bin...ink_Software&mid=Link_Software&scy=DE&slg=DEU".
The file it provide me hasn't had any effect on the TV when trying to boot from the USB, the TV just continues to restart itself every 5 seconds, but then I dont think it would being that it's only a update firmware file [File ZIP attached].
If anyone could find a Upgrade_Loader for my model - "22pfl4208t/12" if there is one, I'd be super grateful.
Thank you again for your advice!
Charles

 

[adbxda]

Hello adbxda,
Thank you so much for you advice!

Unfortunately I have not made much progress on the website as it seems there is no update loader for my model, I don't know?
For my model of TV, I had to search about on the Firmware-Archive page and one link I found took me to this webpage -> "https://toengel.net/philipsblog/2013/02/22/philips-2013-alle-informationen-zur-4208er-tv-serie/" and then I searched for the TV's model number on the webpage [cmd+f/ctrl+f --> "22pfl4208t/12"] where it took me to a firmware update page "https://www.p4c.philips.com/cgi-bin...ink_Software&mid=Link_Software&scy=DE&slg=DEU".
The file it provide me hasn't had any effect on the TV when trying to boot from the USB, the TV just continues to restart itself every 5 seconds, but then I dont think it would being that it's only a update firmware file [File ZIP attached].
If anyone could find a Upgrade_Loader for my model - "22pfl4208t/12" if there is one, I'd be super grateful.
Thank you again for your advice!
Charles

I searched a bit around, but I only found a russion website which offers an Upgrade_loader.pkg for your model.

I don't know anything about the russian guys and have never dealt with them, but the price of about 7$ is cheap.
The technical information is correct, so it should work for your model. (The 24PFL4228T has the same firmware as your 22PFL4208T)
You can use a chrome browser for translating russian to english.

 

[Toengel]

Hi,

I just linked the upgrade_loader for TPM1013E in my firmware archiv: https://toengel.net/philipsblog/firmware-archiv/

[email protected]

 

[Charleschet]

Hi,

I just linked the upgrade_loader for TPM1013E in my firmware archiv: https://toengel.net/philipsblog/firmware-archiv/

[email protected]

I can't thank you enough!!
My screens back up and running again and I'm absolutely over the moon with!
Plus the upgrade_loader's update has made my TV so much faster than it used to be so thats an extra

 

[Paule1966]

The download of wipedatatool for QV14.1E LA did not work. I get a http-451. Please help, thanks!