[GUIDE] De-branding Your 3 Handset

[eoghan2t7]

Hi guys here is a we guide on how to successfully de-brand you 3 device in order to get OTA updates working and installing correctly.


1. You will need adb and fastboot installed on your system in order to do the process.

For windows systems you can refer to this thread on installing adb and fastboot
https://forum.xda-developers.com/showthread.php?t=2588979

For linux based systems you can install both using this command

For Debain Based i.e Ubuntu, LinuxMint etc...

sudo apt update
sudo apt install android-tools-adb android-tools-fastboot

For Centos or Fedora you can use this command:

sudo yum install android-tools

2. Download the required Global Razer factory image
cheryl-global-851.zip

Mirror:
https://mega.nz/#!LFRhSR5Y!qAiyf3q3gmSt5bFtVd528qWAWmempSJLg3nyTjHxkw4

3. Unlocking the bootloader

WARNING: THIS PART FORMATS YOUR USER DATA SO MAKE A BACKUP OF YOUR INTERNAL STORAGE BEFORE PROCEEDING.

After you have everything installed and the image downloaded you will need to unlock two parts of the bootloader snippets from Razers site:

Unlocking the Bootloader

Enable OEM Unlocking

• If necessary, enable OEM unlocking on the Razer Phone:
• On Android 7.x, go to Settings > About phone > tap Build number seven (7) times.
• Tap the back button once you see the “You are now a developer” message appear.
• Tap Developer options, tap toggle OEM unlocking to enable.

Enter Download Mode

• Start the Phone in Download Mode with one of the following methods:
• Using the adb tool: With the Phone powered on, execute: adb reboot bootloader
• Enter Download Mode: Plug in a USB cable to connect your Razer Phone to your computer, Power Off the Phone, then turn it on and immediately press and hold the Volume Down button until “Download Mode” appears on screen.

Unlock the Bootloader

• Run this command: fastboot flashing unlock
• Your Razer Phone will show you a confirmation screen. Use the Volume Up/Volume Down buttons for navigation, and press the Power button to select. Your Phone will reboot.

Unlock the Bootloader Critical Partitions

• Enter Download Mode: Plug in a USB cable to connect your Razer Phone to your computer, Power Off the Phone, then turn it on and immediately press and hold the Volume Down button until “Download Mode” appears on screen.
• The unlock can be performed with this command: fastboot flashing unlock_critical
• Your Razer Phone will show you a confirmation screen. Use the Volume Up/Volume Down buttons for navigation, and press the Power button to select. Your Phone will reboot.

4. Flashing the image.

• Download the appropriate system image for the Razer Phone from here, then unzip it to a safe directory.
• Connect your Razer Phone to your computer over USB.
• Start the Phone in Download Mode with one of the following methods:
• Using the adb tool: With the Phone powered on, execute: adb reboot bootloader
• Enter Download Mode: Plug in a USB cable to connect your Razer Phone to your computer, Power Off the Phone, then turn it on and immediately press and hold the Volume Down button until “Download Mode” appears on screen.
• If necessary, unlock the Phone’s bootloader. See Unlocking the Bootloader and Unlocking the Bootloader Critical Partitions for instructions.
• Open a terminal on your computer and navigate to the unzipped system image directory.
• Execute the flash_all.sh script if on linux or on windows run flash_all.bat. This script installs the necessary bootloader, baseband firmware(s), and operating system for your Razer Phone.
• Once the script finishes, your Phone will reboot.

5. Covering up what you have done i.e removing the error during boot.

Locking the Bootloader

• Locking the bootloader is recommended for security reasons. Some applications will not work with an unlocked bootloader.
• Start the Phone in Download Mode with one of the following methods:
• Using the adb tool: With the Phone powered on, execute: adb reboot bootloader Enter Download Mode:
• Plug in a USB cable to connect your Razer Phone to your computer, Power Off the Phone, then turn it on and immediately press and hold the Volume Down button until “Download Mode” appears on screen.
• Lock the critical partitions of the Bootloader first by running this command: fastboot flashing lock_critical
• Your Razer Phone will show you a confirmation screen. Use the Volume Up/Volume Down buttons for navigation, and press the Power button to select. Your Phone will reboot.

• Enter Download Mode: Plug in a USB cable to connect your Razer Phone to your computer, Power Off the Phone, then turn it on and immediately press and hold the Volume Down button until “Download Mode” appears on screen.
• Locking the remainder of the bootloader can be performed with this command: fastboot flashing lock
• Your Razer Phone will show you a confirmation screen. Use the Volume Up/Volume Down buttons for navigation, and press the Power button to select. Your Phone will reboot.

Once you have done all that your phone will be de-branded

thanks to @Xplicit1992 for tipping me off that otas work after flashing the MR1 global image

 

[LttHckr]

OTA update found but fail to update. (Tested from MR2)

 

[eoghan2t7]

OTA update found but fail to update.

Did you flash the correct global image posted above cause I know it works as I tested before I made the thread and the OTA downloads and installed just fine for me

 

[LttHckr]

Did you flash the correct global image posted above cause I know it works as I tested before I made the thread and the OTA downloads and installed just fine for me

I've tested from MR2, OK I will try again on MR1.

 

[LttHckr]

I've tested from MR2, OK I will try again on MR1.

@eoghan2t7 I try to flash from MR1 and OTA update to MR3 success thank you.

 

[comady25]

I bought the phone on contract with 3. If I do this will it break VoLTE ("4G Super Voice")?

 

[userade123]

Hey guys, when trying to push the file over, nothing happens. If i dont do the fastboot -i 0x1532 it gets stuck on waiting for device. i dont know what to do now
?

PS C:\Users\usera\Downloads\cheryl-global-851> fastboot -i 0x1532 flash partition:0 gpt_both0.bin
target reported max download size of 536870912 bytes
sending 'partition:0' (44 KB)...
OKAY [ 0.003s]
writing 'partition:0'...
OKAY [ 0.093s]
finished. total time: 0.097s
PS C:\Users\usera\Downloads\cheryl-global-851>

---------- Post added at 12:21 PM ---------- Previous post was at 12:08 PM ----------

C:\Users\usera\Downloads\cheryl-global-851>set fastboot_cmd=fastboot

C:\Users\usera\Downloads\cheryl-global-851>fastboot flash partition:0 gpt_both0.bin
< waiting for device >

thats what I get, and it doesnt move from there

 

[eoghan2t7]

I bought the phone on contract with 3. If I do this will it break VoLTE ("4G Super Voice")?

Honestly don't know how to test volte that.

Hey guys, when trying to push the file over, nothing happens. If i dont do the fastboot -i 0x1532 it gets stuck on waiting for device. i dont know what to do now
?

PS C:\Users\usera\Downloads\cheryl-global-851> fastboot -i 0x1532 flash partition:0 gpt_both0.bin
target reported max download size of 536870912 bytes
sending 'partition:0' (44 KB)...
OKAY [ 0.003s]
writing 'partition:0'...
OKAY [ 0.093s]
finished. total time: 0.097s
PS C:\Users\usera\Downloads\cheryl-global-851>

---------- Post added at 12:21 PM ---------- Previous post was at 12:08 PM ----------

C:\Users\usera\Downloads\cheryl-global-851>set fastboot_cmd=fastboot

C:\Users\usera\Downloads\cheryl-global-851>fastboot flash partition:0 gpt_both0.bin
< waiting for device >

thats what I get, and it doesnt move from there

For best results I recommend using a Ubuntu live disk when flashing the images or make a small dual boot on your PC dedicated to flashing your phone.

 

[Rox598]

Hey another guy from Belfast

Nice guide man I'm glad people can finally get rid of the three ROM

 

[eoghan2t7]

Hey another guy from Belfast

Nice guide man I'm glad people can finally get rid of the three ROM

Tell me about it now updates should be instantly available to us Belfast folk ?

 

[Rox598]

Tell me about it now updates should be instantly available to us Belfast folk

Just got my Razer Phone (again lol) And debranded successfully Thanks man!

 

[addicted2phones]

Thankyou very much for the guide it worked a treat.
I had to slightly amend your script as I was also having the fasbtoot only recognising "fastboot -i 0x1532"

But only had to change one part of your it so the rest of the script would use "fasbtoot" as fastboot -i 0x1532

Worked as it should.

But thanks again. Anyone else having similar issues I can confirm this worked with my 3 branded device.

Sent from my Phone using Tapatalk

 

[nexy33]

I reboot to download mode and issue the fast boot command phone just sits at download mode and cmd line has waiting for device ??

---------- Post added at 08:23 AM ---------- Previous post was at 08:20 AM ----------

I reboot to download command from cmd window download mode appears at the top left of the screen I issue the unlock command it just says waiting on the device I have OEM unlock selected in dev options have USB debugging enabled and accepted to allow reboot and commands when I issue unlock commands it sits at waiting on device

 

[v4ndr4k3]

can you give instructions on how to use Ubuntu live disk when flashing the images? thank you!

 

[Rox598]

I reboot to download mode and issue the fast boot command phone just sits at download mode and cmd line has waiting for device ??

---------- Post added at 08:23 AM ---------- Previous post was at 08:20 AM ----------

I reboot to download command from cmd window download mode appears at the top left of the screen I issue the unlock command it just says waiting on the device I have OEM unlock selected in dev options have USB debugging enabled and accepted to allow reboot and commands when I issue unlock commands it sits at waiting on device

While your phone is in download mode check the device manager on the PC see if it detects the device properly or has a warning triangle beside it. If it does then your PC isn't detecting the hardware properly and you'll need to download android ADB drivers.

 

[nexy33]

While your phone is in download mode check the device manager on the PC see if it detects the device properly or has a warning triangle beside it. If it does then your PC isn't detecting the hardware properly and you'll need to download android ADB drivers.

YIP has a warning triangle on android device

 

[Rox598]

YIP has a warning triangle on android device

yep that's your issue then. right click on it and select "update drivers" then select the option that reads something like install from your computer then to chose a driver. if you can't see "Android ADB" then you'll need to install these https://developer.android.com/studio/run/win-usb.html then do what I said there.

Should get your computer talking to the phone in download mode

 

[nexy33]

yep that's your issue then. right click on it and select "update drivers" then select the option that reads something like install from your computer then to chose a driver. if you can't see "Android ADB" then you'll need to install these https://developer.android.com/studio/run/win-usb.html then do what I said there.

Should get your computer talking to the phone in download mode

tried all 3 drivers that cpomes in that still wont talk to pc in dl mode im on rs3

 

[v4ndr4k3]

tried all 3 drivers that cpomes in that still wont talk to pc in dl mode im on rs3

Try installing wondershare mobilego on your pc, it get rid the missing drivers of mine after installing it.. i dont know why? might as well as yours

 

[Rox598]

tried all 3 drivers that cpomes in that still wont talk to pc in dl mode im on rs3

Tried installing the "Android ADB" Driver in device manager? cause that should be the only thing stopping you :S so odd.