Got another error this time with the generic RUU!If his phone is unbranded I guess he won't need one.
Sent from my HTC Desire using XDA App
Error: Customer ID Error The ROM Update utility cannot update your Android phone. Please get the correct ROM and try again.
Er..I'm Unbranded, and want to flash an Unbranded RUU only. The problem is that the RUU for SLCD that is posted on the "SLCD Brick Fix" page gives an errorIf you're UNBRANDED and want to flash a BRANDED RUU then you WILL need a gold card. It's the same as wanting to debrand - you're trying to put an RUU that isn't meant for your device...the only time you won't need a gold card is flashing an RUU from the original software version
e.g. you're on x.xx.405.x and wanna flash x.xx.405.x - no gold card, x.xx.405.x and wanna flash x.xx.161.x - gold card needed
It still gave me a Cust ID Error.. I'm in the Doldrums now. Tried many of the ROMS. Listen, it cant be branded, unless it's some branding from HTC..None of the network operators sell phones in India, yet. I bought it from HTC. Can pressing the Sim Lock option inadvertently from Fastboot cause this? Dont ask me why. I was stupid enough to try and see what it would do, some time earlier. Does that lock your phone, making a goldcard imperative?Customer ID error means you need a gold card so you do not have an unbranded handset
Try the RUU in my signature (2.29.405.2). It's the latest unbranded RUU so should work. If not then you're on a branded handset
Cant be a version mismatch, can it?current ver 2.13.720.1
Do you wish to update to 2.29.405.2?
C:\Software\htc\android-sdk-windows\tools>fastboot oem gencheckpt ... INFOsetup_tag addr=0xA0000100 cmdline add=0x8E 07D95C INFOTAG:Ramdisk OK INFOTAG:smi ok, size = 0 INFOTAG:hwid 0x0 INFOTAG:skuid 0x26A04 INFOTAG:hero panel = 0x0 INFOTAG:engineerid = 0x0 INFOMCP dual-die INFOMCP dual-die INFOTAG:mono-die = 0x0 INFODevice CID is not super CID INFOCID is HTC__038 INFOsetting->cid::HTC__038 INFOserial number: SH08xxxxxxx INFOcommandline from head: no_console_suspend=1 msmsdcc_sdioirq= INFO1 wire.search_count=5 INFOcommand line length =465 INFOactive commandline: board_bravo.disable_uart3=0 board_bravo. INFOusb_h2w_sw=0 board_bravo.disable_sdcard=0 diag.enabled=0 boa INFOrd_bravo.debug_uart=0 smisize=0 userdata_sel=0 androidboot.e INFOmmc=false androidboot.baseband=5.09.05.30_2 androidboot.cid INFO=HTC__038 androidboot.carrier=HTC-India androidboot.mid=PB99 INFO20000 androidboot.keycaps=qwerty androidboot.mode=recovery a INFOndroidboot.serialno=SH08xxxxxxx androidboot.bootloader=0.82 INFO.0000 no_console_suspend=1 msmsdcc_sdioirq=1 wire.search_cou INFOnt=5 INFOaARM_Partion.name=misc INFOaARM_Partion.name=recovery INFOaARM_Partion.name=boot INFOaARM_Partion.name=system INFOaARM_Partion.name=cache INFOaARM_Partion.name=userdata INFOpartition number=6 INFOValid partition num=6 INFOmpu_nand_acpu_rw 23A 1000 INFOjump_to_kernel: machine_id(2457), tags_addr(0x20000100), ker INFOnel_addr(0x20008000) INFO-------------------hboot boot time:592480 msec FAILED (status read failed (Too many links)) finished. total time: 13.250s C:\Software\htc\android-sdk-windows\tools>
C:\Software\htc\android-sdk-windows\tools>fastboot oem gencheckpt ... FAILED (status malformed (1 bytes)) finished. total time: -0.000s C:\Software\htc\android-sdk-windows\tools>
THank you.this is branded,
its htc asia india.
its not the same as stock htc
stock htc would show HTC not htc inda
even though mine is debranded and also has a custom rom my fastboot oem gencheckpt shows this
fastboot oem gencheckpt
INFOmmc=false androidboot.baseband=5.11.05.27 androidboot.cid=O
INFO2___001 androidboot.carrier=O2-UK androidboot.mid=PB9920000
C:\Software\htc\android-sdk-windows\tools>adb shell cat /sys/class/mmc_host/mmc1 /mmc1:*/cid error: device not found C:\Software\htc\android-sdk-windows\tools>adb devices List of devices attached
C:\Software\htc\android-sdk-windows\tools>fastboot getvar all INFOversion: 0.5 INFOversion-bootloader: 0.82.0000 INFOversion-baseband: 5.09.05.30_2 INFOversion-cpld: None INFOversion-microp: 051d INFOversion-main: 2.13.720.1 INFOserialno: SH08APL0**** INFOimei: 35383304******** INFOproduct: bravo INFOplatform: HBOOT-8x50 INFOmodelid: PB9920000 INFOcidnum: HTC__038 INFObattery-status: good INFObattery-voltage: 4187mV INFOpartition-layout: Generic INFOsecurity: on INFObuild-mode: SHIP INFOboot-mode: FASTBOOT INFOcommitno-bootloader: dirty-84704761 INFOhbootpreupdate: 11 all: Done! finished. total time: 0.016s
I will try this right now. But I thought gold cards were specific for the card? Anyway, what's there to lose?You're in the same shoes I was 3 weeks ago, to say the least, people here are stupid enough give you a repair/replacement(Especially quick if it hasn't been 2 weeks since you got the phone).
Anyway, HTC Desire bought from a retailer in India might not be visibly branded, but it is branded internally. So you need a goldcard to flash one of the newer RUUs with HBOOT 0.83 and the only India's RUU is the one with HBOOT 0.80.
But I created a goldcard with HTC Desire a few weeks ago just in case I manage to SLCD brick my phone, it is attached. Follow the guide for creating goldcard after the step in which you have obtained the goldcard.img.
Now note that this was created from my phone, I am not guaranteeing that this will work but I believe this is the second best chance you got(First being having your own goldcard) since it was created from a phone branded same as yours.
P.S. Make sure to extract it from the zip file to get the goldcard.img file.
Failed again! Apparently card and class does matter! I'm at my wit's end and totally lost. HTC doesnt even have a service centre in my city..It won't make a difference since I never wrote that file to a sd card.
EDIT : I just realised what you meant, it was a Kingston Class 4 8GB.