[Guide] Fix Device Not Showing Up In Fastboot Mode (Windows 10/11)

[Mbektic]

I have done this on Windows 10/11 with the 8 Pro, 8T, and 9 Pro personally.​

Other members have had success with the OP5T, OP6T, OP7P, OP7T, OP8 and even a OP1 for @mawil1013 and somehow a Xiaomi Mi 9T lol

Spoiler: Backstory

After fighting this for about an hour, and trying everything I could think of, this was the only way I could get my T-Mobile 8T to show up while in fastboot mode.
I tried the below, and probably more...

• Ensuring I had the latest fastboot version
• Manually installing the bootloader driver from googles SDK
• Several restarts
• Just installing OnePlus' driver that come on the phone per-installed

To fix the issue, we are going to disable driver signing enforcement in Windows and then install the Unsigned OnePlus drivers.​

1. Install the OnePlus drivers that are included with your phone.
   • They should show up as CD Drive: OnePlus Drivers when you just connect your phone to your computer.
   • I'm sure you can find the installation package somewhere online, but I don't have a good download source so I am not going to give out random links.
2. This will create a directory containing the USB driver. This will most likely be
   • C:\Program Files (x86)\OnePlus USB Drivers
   • In that folder there is a driver, but both when installed using the installer incuded with my phone, and a downloaded version, I ran into...
     • The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.
3. To get around this we are going to disabled signed drivers on windows.
   1. Select the “Start” button.
   2. Type “startup”.
   3. Select “Change advanced startup settings“.
   4. Select “Restart now” under the “Advanced startup” area.
   5. Once presented with the Advanced options select...
      • “Troubleshoot“ --> “Advanced Options“ --> “Startup Options“ --> “Restart“
   6. After that, a menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
4. Now Device Driver Signing should be disabled, allowing you to install any driver until you reboot, meaning we can install our unsigned OnePlus driver.
   1. Pop open Device Manager
      • You can press windows + x to bring up a menu, then you can press m or select device manager for quick access
   2. Boot your device into fastboot mode.
      • This should cause it to show up in device manager as "Andriod", with a yellow triangle
   3. In device manager right click the "android" device
   4. Then press the following options
      • Update driver --> Browse my computer --> Let me pick --> Have Disk
   5. Navigate to the folder from earlier: C:\Program Files (x86)\OnePlus USB Drivers
   6. Select OnePlus_android_winusb.inf and click okay
   7. After that, OnePlus Android Bootloader interface should be selected. Go ahead and install it.

Congrats! Your device should start showing up in fast boot mode.

 

[Pain-N-Panic]

You sir are saint...I've been trying to get fastboot to recognize my OP6T for the last 8 hours. Thank you so much!

 

[kjslabber]

Make sure when you allow adb debugging in developer mode that you authorize the phone when using adb devices, otherwise you will not see fastboot when you try to use.

 

[jefffeely]

Thank you, that would have driven me crazy. It is crazy that it is 2020 and driver manufactures still don't sign their drivers some times.

 

[wangsu10]

There is no CD Drive show up....
find on internet a oneplus usb driver and installed....
then got this message trying to get the [oem get_unlock_code]

FAILED (remote: 'Command not supported in default implementation')
fastboot: error: Command failed

Thanks OP.
finally works...

Okay, I just figured out my mistake, but I'll leave it in case someone else stumbles across the same thing. The fix: choose your language, then choose "reboot to fastboot" and confirm that you're sure. You'll get to a screen with "Fastboot mode" in red near the top. Once there, run the get code command.

REFERENCE: reference link

 

[bigd4ve]

Thanks a lot @Mbektic. This seems so much harder than it needs to be and I wouldn't have been able to unlock my bootloader without your guide. Thanks again!

 

[Mbektic]

Wow I didn't even realize that I had helped people until now! I am so glad I could help you guys @bigd4ve @jefffeely and @Pain-N-Panic

 

[bynarie]

Hey Guys,

After fighting this for about an hour, and trying everything I could think of, this was the only way I could get my T-Mobile 8T to show up while in fastboot mode.
I tried the below, and probably more...

• Ensuring I had the latest fastboot version
• Manually installing the bootloader driver from googles SDK
• Several restarts
• Just installing OnePlus' driver that come on the phone per-installed

So for me, the issue was resolved by doing the following below.
1) install the OnePlus drivers that are included with your phone.
--- they should show up as CD Drive: OnePlus Drivers when you just connect your phone to your computer
2) This will create a directory like this... C:\Program Files (x86)\OnePlus USB Drivers, containing the USB driver
3) In that folder there is a driver "" but both when installed from my phone, and a downloaded version, i ran into The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.. So next we are going to disabled signed drivers on windows.
-----Select the “Start” button.
-----Type “startup”.
-----Select “Change advanced startup settings“.
-----Select “Restart now” under the “Advanced startup” area.
-----Select “Troubleshoot“.
-----Select “Advanced Options“.
-----Select “Startup Options“.
-----Select “Restart“.
-----A menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
Now Device Driver Signing should be disabled, allowing you to install any driver you like in Windows 10 until you reboot.
4) Boot your device into fastboot mode. This should cause it to show up in device manager as Andriod, with a yellow triangle
5) In device manager(press windows + x to bring up a menu, then you can press m or select device manager for quick access) right click the android device
-----Update driver
-----Browse my computer
-----Let me pick
-----Have Disk
-----Navigate to C:\Program Files (x86)\OnePlus USB Drivers
-----Select OnePlus_android_winusb.inf and click okay
-----OnePlus Android Bootloader interface should be selected, and go ahead and install it.

After that your device should start showing up in fast boot mode.
I'm not sure if for some reason my driver version just was lacking a hash, or if it is a common issue, but hopefully i'll save someone a couple of minutes.

Yes, I also had to disable device driver signing, then the phone showed up in the bootloader.. You can just open an admin command prompt, type "bcdedit /set testsigning on", REBOOT, then install the proper driver. This seems to be a problem with OOS11.

 

[dogmatism]

The easiest method for any newbie is to install , iobit driver booster , free.

Driver Booster 9 Free: Official Free Driver Updater Tool for Windows 2021

The best free driver updater for Windows 11/10. Fully detect and update all your old drivers for graphics, USB, audio, display, network, printer, mouse, keyboard and scanner. Free check driver updates now.

www.iobit.com

Then update the android driver. The fastboot would be working fine after that.

 

[dankovac1999]

The easiest method for any newbie is to install , iobit driver booster , free.

Driver Booster 9 Free: Official Free Driver Updater Tool for Windows 2021

The best free driver updater for Windows 11/10. Fully detect and update all your old drivers for graphics, USB, audio, display, network, printer, mouse, keyboard and scanner. Free check driver updates now.

www.iobit.com

Then update the android driver. The fastboot would be working fine after that.

I just cant thank as much as I have to! I couldnt find solution for months, I was using magisk module on old phone to use fastboot and it sucked. Now updated driver and works like charm. Thank you so much!

 

[Samuel Holland]

Thanks for making this thread. I couldn't believe I were having so many issues on my desktop, when I had managed to get everything right when I first got the phone(8PRO) on my laptop. I had adb & fastboot installed, then plugging in Kona w/ usb debug off allowed me to install the adb driver and then for fastboot(while in fastboot, using window's "device manager" I selected the Google usb driver I had downloaded, and finally for edl mode driver just in case (msm), I installed the qualcomm driver while in edl mode( whew). Anyway thanks,

 

[Zheranon]

I cannot believe I did not see this thread earlier...

Just finished solving the same problem after going nuts for a couple of hours.

It is most definitely just getting the PC to install the OnePlus drivers AND disabling the driver signing.

What a pain.

 

[exgtigsr]

Hey Guys,

After fighting this for about an hour, and trying everything I could think of, this was the only way I could get my T-Mobile 8T to show up while in fastboot mode.
I tried the below, and probably more...

• Ensuring I had the latest fastboot version
• Manually installing the bootloader driver from googles SDK
• Several restarts
• Just installing OnePlus' driver that come on the phone per-installed

So for me, the issue was resolved by doing the following below.
1) install the OnePlus drivers that are included with your phone.
--- they should show up as CD Drive: OnePlus Drivers when you just connect your phone to your computer
2) This will create a directory like this... C:\Program Files (x86)\OnePlus USB Drivers, containing the USB driver
3) In that folder there is a driver "" but both when installed from my phone, and a downloaded version, i ran into The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.. So next we are going to disabled signed drivers on windows.
-----Select the “Start” button.
-----Type “startup”.
-----Select “Change advanced startup settings“.
-----Select “Restart now” under the “Advanced startup” area.
-----Select “Troubleshoot“.
-----Select “Advanced Options“.
-----Select “Startup Options“.
-----Select “Restart“.
-----A menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
Now Device Driver Signing should be disabled, allowing you to install any driver you like in Windows 10 until you reboot.
4) Boot your device into fastboot mode. This should cause it to show up in device manager as Andriod, with a yellow triangle
5) In device manager(press windows + x to bring up a menu, then you can press m or select device manager for quick access) right click the android device
-----Update driver
-----Browse my computer
-----Let me pick
-----Have Disk
-----Navigate to C:\Program Files (x86)\OnePlus USB Drivers
-----Select OnePlus_android_winusb.inf and click okay
-----OnePlus Android Bootloader interface should be selected, and go ahead and install it.

After that your device should start showing up in fast boot mode.
I'm not sure if for some reason my driver version just was lacking a hash, or if it is a common issue, but hopefully i'll save someone a couple of minutes.

you've saved my sanity on oneplus5T after upgrading to Android Q 10. Thank you

 

[behel1t]

I also struggled with this issue but found another solution. Once my phone was plugged in (can't remember if it was system or fastboot) I went to Windows Update and browsed the optional updates. One of the optional updates was a driver for android recovery. Installed it and it worked.

 

[zzjea]

Yes, I also had to disable device driver signing, then the phone showed up in the bootloader.. You can just open an admin command prompt, type "bcdedit /set testsigning on", REBOOT, then install the proper driver. This seems to be a problem with OOS11.

Between the OP and this post, I was finally able to get the drivers to work on my 8T (Sim Free- Carrier Unlocked) new phone from Oneplus. I spent several hours trying to determine what the issues were and then found this thread. I am successfully unlocked from the bootloader. Thank you both.

 

[smjkh]

I also struggled with this issue but found another solution. Once my phone was plugged in (can't remember if it was system or fastboot) I went to Windows Update and browsed the optional updates. One of the optional updates was a driver for android recovery. Installed it and it worked.

THANK YOU! This worked 100% for me, super easy too. Went to Windows Update, View Optional Updates, saw the Android External Device update, device showed in fastboot after installing.

 

[docrobot]

THANK YOU SO MUCH!!!!! You're a legend, it works on my OnePlus 5T as well.

 

[sabinjamal]

Hey Guys,

After fighting this for about an hour, and trying everything I could think of, this was the only way I could get my T-Mobile 8T to show up while in fastboot mode.
I tried the below, and probably more...

• Ensuring I had the latest fastboot version
• Manually installing the bootloader driver from googles SDK
• Several restarts
• Just installing OnePlus' driver that come on the phone per-installed

So for me, the issue was resolved by doing the following below.
1) install the OnePlus drivers that are included with your phone.
--- they should show up as CD Drive: OnePlus Drivers when you just connect your phone to your computer
2) This will create a directory like this... C:\Program Files (x86)\OnePlus USB Drivers, containing the USB driver
3) In that folder there is a driver "" but both when installed from my phone, and a downloaded version, i ran into The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.. So next we are going to disabled signed drivers on windows.
-----Select the “Start” button.
-----Type “startup”.
-----Select “Change advanced startup settings“.
-----Select “Restart now” under the “Advanced startup” area.
-----Select “Troubleshoot“.
-----Select “Advanced Options“.
-----Select “Startup Options“.
-----Select “Restart“.
-----A menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
Now Device Driver Signing should be disabled, allowing you to install any driver you like in Windows 10 until you reboot.
4) Boot your device into fastboot mode. This should cause it to show up in device manager as Andriod, with a yellow triangle
5) In device manager(press windows + x to bring up a menu, then you can press m or select device manager for quick access) right click the android device
-----Update driver
-----Browse my computer
-----Let me pick
-----Have Disk
-----Navigate to C:\Program Files (x86)\OnePlus USB Drivers
-----Select OnePlus_android_winusb.inf and click okay
-----OnePlus Android Bootloader interface should be selected, and go ahead and install it.

After that your device should start showing up in fast boot mode.
I'm not sure if for some reason my driver version just was lacking a hash, or if it is a common issue, but hopefully i'll save someone a couple of minutes.

ohhh my man, you really saved my time. thanks a lot. appreciates ur help.

 

[Drakinite]

I recovered my account just so I could post a reply on this thread. THANK YOU MBEKTIC, you saved my skin!

 

[youksa]

I was puzzled for 3/4 hours wondering what to do. Thank you

 

[chinbags]

Hey Guys,

After fighting this for about an hour, and trying everything I could think of, this was the only way I could get my T-Mobile 8T to show up while in fastboot mode.
I tried the below, and probably more...

• Ensuring I had the latest fastboot version
• Manually installing the bootloader driver from googles SDK
• Several restarts
• Just installing OnePlus' driver that come on the phone per-installed

So for me, the issue was resolved by doing the following below.
1) install the OnePlus drivers that are included with your phone.
--- they should show up as CD Drive: OnePlus Drivers when you just connect your phone to your computer
2) This will create a directory like this... C:\Program Files (x86)\OnePlus USB Drivers, containing the USB driver
3) In that folder there is a driver "" but both when installed from my phone, and a downloaded version, i ran into The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.. So next we are going to disabled signed drivers on windows.
-----Select the “Start” button.
-----Type “startup”.
-----Select “Change advanced startup settings“.
-----Select “Restart now” under the “Advanced startup” area.
-----Select “Troubleshoot“.
-----Select “Advanced Options“.
-----Select “Startup Options“.
-----Select “Restart“.
-----A menu will appear where you can press “7” on your keyboard to choose “Disable driver signing enforcement“.
Now Device Driver Signing should be disabled, allowing you to install any driver you like in Windows 10 until you reboot.
4) Boot your device into fastboot mode. This should cause it to show up in device manager as Andriod, with a yellow triangle
5) In device manager(press windows + x to bring up a menu, then you can press m or select device manager for quick access) right click the android device
-----Update driver
-----Browse my computer
-----Let me pick
-----Have Disk
-----Navigate to C:\Program Files (x86)\OnePlus USB Drivers
-----Select OnePlus_android_winusb.inf and click okay
-----OnePlus Android Bootloader interface should be selected, and go ahead and install it.

After that your device should start showing up in fast boot mode.
I'm not sure if for some reason my driver version just was lacking a hash, or if it is a common issue, but hopefully i'll save someone a couple of minutes.

Thanks for this - I know its a little after the fact but 6+ months later this post has gotten me out of a fastboot hole with a oneplus 9. Now fully rooted only for this. Thanks again.