Hello,
here is my guide to "how to fix the File Transfer Problem" which some people have got.
FIRST:
It's just a problem with windows and not with your smartphone or custom rom.
This guide is for Windows 10, because i haven't installed another windows system anymore.. But with a few differences you should are able to follow this guide with windows 7, 8 or 8.1, too.
GUIDE:
Open a explorer windows and type "Control Panel" in it. You should be redirected to the old Windows 7 style control panel.
Click at "Hardware and Sound" and then at "Device Manager".
If your smartphone is plugged in your PC and you have chosen the File Transfer settings at the smartphones menu, in the device manager should be a unknown device with the name "MTP". (If this device doesn't be there, you should look for your phone at the other register entries and right click on it. Then choose uninstall and check the checkbox "delete drivers" (or similar..). In the device manager window click on the first entry with your PC name. After that click on "Action" in the menu and "Search for changed hardware". Then normally follow this guide.)
Right click on it and choose "update driver".
In the following window choose the second option, and then again the option at the bottom.
In this list search for the "Portable Devices" entry. Double-Click on it.
Now you should select standard MTP-device on the left side of the window (Important:Don't choose standard MTP-supported device or standard MTP-compatible device!)
On the right side you choose MTP-Device. Click on next and confirm the message of "incompatible driver warning".
Then the driver should be installed and your device should be recognised normally by the windows OS.
That's it!
Greetings,
AenimaEx
here is my guide to "how to fix the File Transfer Problem" which some people have got.
FIRST:
It's just a problem with windows and not with your smartphone or custom rom.
This guide is for Windows 10, because i haven't installed another windows system anymore.. But with a few differences you should are able to follow this guide with windows 7, 8 or 8.1, too.
GUIDE:
Open a explorer windows and type "Control Panel" in it. You should be redirected to the old Windows 7 style control panel.
Click at "Hardware and Sound" and then at "Device Manager".
If your smartphone is plugged in your PC and you have chosen the File Transfer settings at the smartphones menu, in the device manager should be a unknown device with the name "MTP". (If this device doesn't be there, you should look for your phone at the other register entries and right click on it. Then choose uninstall and check the checkbox "delete drivers" (or similar..). In the device manager window click on the first entry with your PC name. After that click on "Action" in the menu and "Search for changed hardware". Then normally follow this guide.)
Right click on it and choose "update driver".
In the following window choose the second option, and then again the option at the bottom.
In this list search for the "Portable Devices" entry. Double-Click on it.
Now you should select standard MTP-device on the left side of the window (Important:Don't choose standard MTP-supported device or standard MTP-compatible device!)
On the right side you choose MTP-Device. Click on next and confirm the message of "incompatible driver warning".
Then the driver should be installed and your device should be recognised normally by the windows OS.
That's it!
Greetings,
AenimaEx
Last edited:
